Airport Maps & Terminal Guide
Getting Around the Airport
Cleveland Hopkins Airport has one Main Terminal with two levels and three Concourses: Concourse A, B, and C.
The baggage claim level of the Main Terminal offers currency exchange services, USO Lounge on the north end of this level, security checkpoints, newsstand, and taxi services, as well as Hudson Aero Mart and flower shop. You will also find Travelex Currency Services next to Door 05 across the baggage carousel 09. For information about Cleveland, there is a Welcome Centre located between baggage carousels 5 and 6 open until 11:00 pm in the evening. An ATM can be found adjacent to this Welcome Centre. A pet relief area can be found near baggage carousel 1 at the north end of this level. The entrance to this area is towards the left of the USO. One of the two conference rooms is located near the baggage carousel 1.
The ticketing level of the Main Terminal offers an Information Desk near the Central Security Checkpoint with AMT next to it, Valet counter, and Euro Cafe and Hudston to the right. You can also find language assistance facilities at the Information Desk. Adjacent to this you can find an ATM as well.
Throughout the Main Terminal, there are courtesy phones and adjacent to South Checkpoint you will also find an ATM.
Concourse A has 14 gates (gates 1-14) and is served by Allegiant, Frontier, and Spirit Airlines.
An ATM and Shoeshine services are located next to Gate A1. There is also a connection station at the entrance to this Concourse. One of the two conference rooms is located outside Concourse A near the North security checkpoint.
To get better oriented, see the Cleveland Airport Map - Concourse A.
Concourse B has 11 gates (gates 1-11) and is served by Delta and Southwest.
An ATM is located next to Gate B5 and the retail core and a Mother’s room can be found across from Gate B1. An Interfaith Centre is located adjacent to the security checkpoint of Concourse B. Shoeshine services are situated near Gate B4.
There is also a connection station at the entrance to this Concourse.
To get better oriented, see the Cleveland Airport Map - Concourse B.
Concourse C has 28 gates (gates 2-29) and is served by Air Canada, American Airlines, JetBlue, and United.
ATMs are located next to Gates C5 and C14 and currency exchange facilities are also located between Gates C2 and C3. Shoeshine services are situated near Gate C2.
To get better oriented, see the Cleveland Airport Map - Concourse C.
Food, Shops & Amenities
There are many options for shopping and dining around the CLE airport. Some notable shops and restaurants include Best Buy Express and Panini’s in Concourse A; Ohio Lottery and Inca Teas in Concourse B; InMotion and Bar Symon in Concourse C; Kids Works and Chick-Fil-A in the Main Terminal; Hudson New Euro Cafe and Subway on the ticketing level; and Hudson New Aero Mart near the baggage claim.
The security checkpoints at the CLE airport are monitored by the Federal TSA - Transportation Security Administration. Only passengers possessing tickets are allowed to proceed beyond any of the security checkpoints. All security checkpoints provide access to the concourses and airplane gates.
The hours and wait times estimates for each security checkpoint can be found on the Cleveland Hopkins Airport Security Wait Times Page.
There is one airline lounge located inside Concourse C of the CLE airport. The United Club lounge can be found at Gate C14 and is open throughout the week. The lounge offers free WiFi services, snacks and a variety of beverages, as well as customized travel assistance for all United passengers. The opening hours of the lounge are as follows:
Sunday - Friday: 05:00 am to 08:45 pm
Saturday - 05:00 am to 07:00 pm.
For more information, please call: 216.501.5108
International Arrivals & Transfers
International Arrivals and Transfers are monitored by U.S. Customs and Border Protection. This agency is situated on the ramp level of Concourse A across from Gate 5. Expedited clearance is granted to low-risk passengers and members of the Global Entry Program via two self-service kiosks available at the airport.
For these passengers, currency exchange facilities are located inside Concourse C between Gates C2 and C3 as well as on the baggage claim level of the Main Terminal next to Door 05 across the baggage carousel 09.
- Arrive 90 minutes before flight time in case of domestic flights, and two hours before flight time in case of international flights.
- Contact the airport at 216.265.0777 for lost items at the airport
- Contact the airline for lost items inside the aircraft
- Rental car services are available via authorized rental companies: Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty
- Taxi services can be found at the South end of the baggage claim
- Other ground transportation options include shuttles, limos, and rideshares
- Trains depart from the main terminal at an interval of 15 minutes