Guest Services at Geneva GVA Airport

Cell Phone Rentals: at Rent-a-Phone rents mobile phones with brands like Nokia, IKridium, Thuraya, ThomTom. Located at Arrivals and open 8am-8pm; Sat 8:30am-8pm. Tel: +4122 717 82 63; Fax: +4122 788 65 40

Dry Cleaning / Pressing: at Pressing 5àSec open daily 8am-8pm. Located in the Railway Station; Tel: +4122 788 60 40; Fax: +4122 732 36 17.

Hair Care for Men & Women:at Coiffure Aeroport: located at the Railway Station and open 8am-8pm. Tel: +4122 788 76 77; Fax: +4121 807 05 60.

Luggage Storage: at CFF baggage arcades (at railway station level) next to CFF/SBB counter: Open 6:30am-8pm. No limit on size. Can be stored for up to one month. Fee: CHF 10/per day/per luggage. Tel: 051225 23 80 or 0512 25 22 11

Lounges - First-Class Business Lounges:
1. Air France - located in the Departure Transit Zone and in the check-in French Zone.
2. British Airways - located in the Departure Transit Zone. Tel: +4122 717 80 20
3. Dnata - Salon Skyview - located in the Departure Transit Zone. Tel: +4122 817 44 60
4. Lufthansa - located in the Departure Transit Zone. Tel: +4122 717 60 85
5. Swiss (Salons Swiss Business, First, Secteur France) - located in the Departure Transit and the check-in French Zone. Tel: +4122 799 33 48 (Business) / +4122 799 33 44 (First) / +4122 799 37 60 (Secteur France)
6. Swissport - located in the Departure Transit Zone. Tel: +4122 799 33 64

Showers: Showers are available in the Transit area and the Arrival level, fee: CHF 15.

Tanning Salon: Self-service; Located at the Railway Station; open daily 8:30am-8pm. Tel: +4122 347 57 91.

Lost & Found

I HAVE LOST OR FORGOTTEN SOMETHING, WHOM SHOULD I CONTACT? The procedures are different depending on where the item was lost. The various contacts are here below. You have forgotten or lost something: In the plane 
Contact the "Lost & found" service of your handling company. To know the handling company for each airline, please consult Airlines.
- If Dnata: contact Lost & found Dnata
- If Swissport: contact Lost & found Swissport In the transit area
Between departure (after the security control) and arrival (before the custom), at a security control.
- Contact Lost & found Swissport Inside or outside the airport (public area)
Report the loss to the Police or to Geneva City Lost Property Service:
- Police: tel. +4122 427 57 90 (from 07:00 to 19:00). The Police keep lost property items for 24 hours (or 48 hours at weekends) and are not authorised to return items (except in an emergency).
- Cantonal Lost Property Service (SCOTEGM): tel. +41 22 546 09 00 (from 07:30 to 12:00 - 13:00 to 16:00 from Monday to Friday) - [email protected] - www.ge.ch/objets-trouves. Lost property may be reclaimed at SCOTEGM counter (rue des Glacis-de-Rive 5, Genève) In the train station or in a train from the Swiss network
-
 SBB: Submit a lost-property report In Geneva-city
-
 Cantonal Lost Property Service (SCOT): tel. +41 22 427 90 00, fax +41 22 427 77 25 - [email protected] - www.ge.ch/objets-trouves

Mail Center


Pets

Pets are not allowed at the airport unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements. Also contact the Veterinary Custom Service as to shots and documentation requiements at T: +4122 717 73 45; F: +4122 717 73 49; www.admin.ch/bvet.

Smoking

Smoking is not permitted in the Terminal. (According to Schengen Agreement).

International Travelers at Geneva GVA Airport


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