CREDIT/DEBIT CARD PAYMENT LANES: If you are paying with a credit/debit card, the airport has special lanes for electronic payment for your convenience. This process takes only about 30 seconds to complete. Most major credit cards accepted. Debit card transactions do not require PIN and are processed as a credit transaction. Credit/debit cards can also be used in the staffed exit lanes. SELF-SERVICE LUGGAGE CARTS: Located in the baggage claim area next to the luggage carousels.
SHUTTLE BUSES :Shuttle bus service to and from the passenger terminal is available 24 hours a day in the economy parking lot. Passengers should proceed to one of the bus shelter locations. All shuttle vehicles are wheelchair lift equipped.
SKYCAP SERVICE: Skycap service is available to assist passengers with wheelchairs and in transporting luggage. To request a skycap, please see your airline representative or the Visitor Information Desk.
VALET PARKING Gerald R. Ford International Airport offers convenient valet parking at the great price of only $21 per 24-hour period. Pay only $12 for a stay of five hours or less. Just pull up to the east end of the terminal to the valet parking stand and an attendant will be there to assist you. It's a fast and affordable way to catch your flight; and don't forget the added bonus of having a warm, snow-free car to get into after your mid-winter flight! For more information, call 616-233-6400. Valet parking customers can now come back and make a clean get-away! That's right, drop your vehicle off at the curbside Valet Parking stand and, while you're gone, staff from Crystal Clean Auto Detailing will pick up your vehicle, complete the detailing services of your choice, and deliver it back to the airport before your return flight.
VEHICLE ASSISTANCE: Have a flat tire, need a jumpstart, or locked out of your car? For complimentary assistance, contact an airport police officer, curb front security personnel, parking attendant, shuttle bus driver, or Visitor Information Desk staff person. In the parking garage, you can go to one of the blue call boxes for assistance. Or, you can call 616-233-6055 and we'll gladly send someone out to assist you.