Everything I have seen says name must match. What if the Passport says Gregory and the ticket says Greg? Are they that picky if everything else matches? They were allowed to check in with the passport information online , but worried about the security line before heading to Mexico. Thanks
I passed customs control before boarding and they took my wireless charger. I had to disassemble the device to show that it is safe and working, the capacity of the device is less than must be. I want to get an answer about a reason for this unacceptable situation from representative.
The security wait times estimate posted by united are bullshit. It took me 35 to 40 minutes to get to get through my security checkpoint when it was estimated to be 10 to 15. Staffing was clearly in adequate. And I had missed my flight.