Guest Services at New Delhi Indira Gandhi DEL Airport

Lost & Found

For items lost at the departure gate area or onboard the airplane, contact your airline.
For lost or damagaged baggage, or for items left in Custom Arrivals Area - also contact your airline.

For items lost in terminals 1 & 3, you can
(a) claim your item for the first 48 hours at the Lost Property section in Terminal 1,
(b) find out online if item was found at:, or
(c) call 0124 - 3376000, or 0124 - 4797300 - or e-mail [email protected]   

After 48 hours the item will be turned over to the Lost Property Department  at :
Old Udaaan Bhawan,
Domestic Terminal 1,
Delhi International Airports (Pvt) Ltd,
IGI Airport,
New Delhi - 110037

Mail Center


Pets are not allowed at the airport unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements. For traveling with your pet out of the country: contact the embassy of the country of your destination as to shots and required documentation.


IGI Airport is a non -smoking facility, however, there is a smoking lounge inside the Security Hold Area and smoking is also allowed in business lounges.

International Travelers at New Delhi Indira Gandhi DEL Airport