Important Information
ATA Airline code JL
Website www.jal.co.jp
Route Map View route map
Main Phone 0570 025 071
Alt Phone 0570 025 071
Online check-in & baggage payment
You can use JAL's International Web Chceck-In Service 72 hours up to one hour prior to scheduled departure flight; boarding passes for U.S. & Australian flights can be printed 24 hours before departure. Local laws don't permit certain Airports like Paris & Hanoi are excluded. Drop off your baggage at the Fast Baggage Drop counter at least 40 minutes prior to departure at Haneda Airport, 60 minutes at alll thers.
Carry-on Baggage Rules & Fees
Each passenger is allowed to bring onboard one carry-on bag, not to exceed 115cm/45in (55x40x25cm) and a hand bag no more than 115cm/45in; total weight not to exceed 10kg/22lb. If baggage cannot be fitted under seat in front of you or in the overhead bin, it will count as checked baggage.
Baggage rules & fees by destination
| Destination | From/to destinations other than the USA (incl. Guam) or Canada |
| Linear dimensions/weight | (Weight system applies) |
| Regular size & weight fees | Economy & Premium EconomyClass: up to 20kg/44lb free |
| Overweight fees | Bags in excess of free baggage allwance are chargedat a per kilogram rate, equivalent to 1.5% of the highest normal direct adult one-way economy class fare in effect on issue date of excess baggage ticket (for two types of normal fares for Japan departure, the higher fare applies. Calculation method: excess baggage fee equalsnormal economy-class fare between boarding points (adult one-way) times 1.5 percent of excess baggage weight in kg. |
| Oversized fees | |
| First and Business class | From/to destinations other than the USA (incl. Guam) or Canada |
| Destination | London, Paris, Dubai, Australia & New Zealand Routes |
| Linear dimensions/weight | Checked bags over 32kg/70lb each cannot be accepted in principle. You can either divide the oversized bag(s) or contact JAL International reservation or travel agent in advance for further information. |
| Regular size & weight fees | |
| Overweight fees | |
| Oversized fees | |
| First and Business class | London, Paris, Dubai, Australia & New Zealand Routes |
| Destination | To/From USA (including Guam) or Canada |
| Linear dimensions/weight | 158cm/62in and 23kg/50lb |
| Regular size & weight fees | Economy: First 2 bags free, both not to exceed 273cm/107in. |
| Overweight fees | Economy Class: One flat-rate excess baggage fee applies to each checked bag exceeding free alowance. Additionally, if each bag is over 23kg/50lb, but no more than 32kg/70lb, charges of YPY5,000 or US$50/each apply. |
| Oversized fees | |
| First and Business class | To/From USA (including Guam) or Canada |