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Japan Airlines

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Important Information

ATA Airline code JL

Website www.jal.co.jp

Route Map View route map

Main Phone 0570 025 071

Alt Phone 0570 025 071

Online check-in & baggage payment

You can use JAL's International Web Chceck-In Service 72 hours up to one hour prior to scheduled departure flight; boarding passes for U.S. & Australian flights can be printed 24 hours before departure. Local laws don't permit certain Airports like Paris & Hanoi are excluded. Drop off your baggage at the Fast Baggage Drop counter at least 40 minutes prior to departure at Haneda Airport, 60 minutes at alll thers.

Carry-on Baggage Rules & Fees

Each passenger is allowed to bring onboard one carry-on bag, not to exceed 115cm/45in (55x40x25cm) and a hand bag no more than 115cm/45in; total weight not to exceed 10kg/22lb. If baggage cannot be fitted under seat in front of you or in the overhead bin, it will count as checked baggage.

Baggage rules & fees by destination

DestinationFrom/to destinations other than the USA (incl. Guam) or Canada
Linear dimensions/weight(Weight system applies)
Regular size & weight feesEconomy & Premium EconomyClass: up to 20kg/44lb free
Overweight feesBags in excess of free baggage allwance are chargedat a per kilogram rate, equivalent to 1.5% of the highest normal direct adult one-way economy class fare in effect on issue date of excess baggage ticket (for two types of normal fares for Japan departure, the higher fare applies. Calculation method: excess baggage fee equalsnormal economy-class fare between boarding points (adult one-way) times 1.5 percent of excess baggage weight in kg.
Oversized fees
First and Business classFrom/to destinations other than the USA (incl. Guam) or Canada
DestinationLondon, Paris, Dubai, Australia & New Zealand Routes
Linear dimensions/weightChecked bags over 32kg/70lb each cannot be accepted in principle. You can either divide the oversized bag(s) or contact JAL International reservation or travel agent in advance for further information.
Regular size & weight fees
Overweight fees
Oversized fees
First and Business classLondon, Paris, Dubai, Australia & New Zealand Routes
DestinationTo/From USA (including Guam) or Canada
Linear dimensions/weight158cm/62in and 23kg/50lb
Regular size & weight feesEconomy: First 2 bags free, both not to exceed 273cm/107in.
Overweight feesEconomy Class: One flat-rate excess baggage fee applies to each checked bag exceeding free alowance. Additionally, if each bag is over 23kg/50lb, but no more than 32kg/70lb, charges of YPY5,000 or US$50/each apply.
Oversized fees
First and Business classTo/From USA (including Guam) or Canada