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Lost And Found

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JFK Airport Lost and Found

Discover the ins and outs of the lost and found procedures at one of the world's busiest airports. This comprehensive guide covers everything you need to know if you've misplaced an item at the New York Kennedy Airport. From contact information and operating hours to location-specific procedures, we've got you covered. Learn about the centralized reporting system used by the NY Port Authority and how it can help you recover your lost items.

Scroll down to get specific information about what to do if you lost an item at JFK.

Contact Information and Operating Hours

The New York Kennedy Airport (JFK) uses a centralized reporting system by the NY Port Authority to handle lost items. This system covers multiple airports including JFK, EWR, LGA, and SWF. Unfortunately, specific contact details such as phone numbers or physical location for the lost and found department are not provided. However, the system operates online and is available 24/7 for reporting lost items.

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect that you have lost an item within the airport terminal, excluding security checkpoint areas, immigration and customs areas, and airline lounges, or if you've left an item on an airplane, you can report this through the NY Port Authority's centralized reporting system. This system will require you to provide details about the location where you lost your item, such as the level, baggage claim area, or bus stop.

Items Lost at Security Checkpoint Areas

For items lost at TSA security checkpoints, you can report this directly to the TSA. Visit the TSA's Lost and Found page here to report your lost item.

Items Lost in Other Areas

If you've lost an item in other areas of the airport such as parking areas, rental car facilities, or shuttle buses, you can still use the NY Port Authority's centralized reporting system to report the lost item.

Items Lost on the Plane

If you believe you've left an item on the aircraft after arriving at New York Kennedy Airport, you have several options. You can return to the gate where your flight arrived, as items often get turned in there. If the gate is no longer accessible, you can go to the lost and found desk if one is available at the airport.

Another option is to visit the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. If these options are not successful, your final recourse is to contact the airline directly. Each airline has its own policy and procedure for handling lost items, so it's important to reach out to them as soon as possible.

Lost Checked Baggage

If your checked baggage does not appear in the baggage claim area within a reasonable amount of time, don't panic. The first step is to report the issue to the airline's baggage services desk, located in the baggage claim area. They can help track your bag and provide information on what to do next.

The most popular airlines that service New York Kennedy Airport are:

If your airline is not listed above, check out all airlines that serve JFK for contact info and more.

How to File a Report

To file a report for a lost item at JFK, you can use the online form. You will need to provide your first and last name, contact number, date and time of travel, airline used, and a detailed description of the lost item. The description should include the brand, color, size, type, and any identifiable features of the item. If applicable, you can also provide the serial number of the item. Once you've submitted the form, you will receive a ticket number by email which you can use to check the status of your lost item report.

Collection, Delivery, and Charges

If your lost item is found, you will receive an email notification with instructions on how to pay for shipping. The costs will depend on the weight and size of the item as well as your chosen shipping method. All major credit cards are accepted for payment on the secure website. You also have the option to purchase shipping insurance coverage for an extra cost. Items are shipped with the next scheduled USPS/FedEx/UPS pick-up from Monday to Friday, excluding postal holidays. Depending on your chosen shipping method, you can expect to receive your item within 1-3 days. You will receive a tracking number to follow your item's shipping progress.

Special Considerations

When filing a report for a lost item, it's important to provide as much detail as possible to increase the chances of your item being found. This is especially true for sensitive items like passports or electronics which may have additional security measures or privacy concerns. Please note that the NY Port Authority's centralized reporting system is free to use. Beware of third-party services that may charge unauthorized fees. Unclaimed items are handled according to the airport's lost and found policies.

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Frequently Asked Questions (FAQ)

You can report the lost item through the NY Port Authority's centralized reporting system which operates online and is available 24/7. You will need to provide details about the location where you lost your item. You can access the system here.
If you lost an item at a TSA security checkpoint, you can report this directly to the TS
If you believe you've left an item on the aircraft after arriving, you can return to the gate where your flight arrived, go to the lost and found desk at the airport, or visit the luggage/baggage services desk for your airline. If these options are not successful, you should contact the airline directly.
If your checked baggage does not appear in the baggage claim area within a reasonable amount of time, you should report the issue to the airline's baggage services desk, located in the baggage claim area.
To file a report for a lost item, you can use the online form provided by the NY Port Authority. You will need to provide your name, contact number, date and time of travel, airline used, and a detailed description of the lost item. You can access the form here.
If your lost item is found, you will receive an email notification with instructions on how to pay for shipping. The costs will depend on the weight and size of the item as well as your chosen shipping method. Items are shipped with the next scheduled USPS/FedEx/UPS pick-up from Monday to Friday, excluding postal holidays.
When filing a report for a lost item, it's important to provide as much detail as possible to increase the chances of your item being found. This is especially true for sensitive items like passports or electronics. The NY Port Authority's centralized reporting system is free to use.