How to Deal With Missed Connecting Flights
Are you a regular flying person? If yes, then you may also experience one of the banes of flying that is missed connection. It does not matter how much you prepare to reach the airport, and how much you work to ensure that there is sufficient time between flights.
Sometimes situations are beyond your control, and you miss a connecting flight. Many travellers are unsure of the facts of what are their rights and what to do to set right the situation when they missed a connecting flight.
In this article, we are going to discuss what are your rights and a few tips that will help travellers when they miss their connecting flights in the airport.
Missed connecting flight depend on the following things:
- The airline is responsible
When you miss your connecting flight due to reasons like delay or cancellation of the flight, you are entitled to compensation for a delayed flight or denied boarding or flight cancellation compensation.
- Due to weather
If the missed flight is due to inclement weather, the airline is not required to provide passengers with food or hotel vouchers, but they will re-book you on another flight.
- You missed your flight for personal reasons
In this situation, you can contact the airline authorities, and you may get some refund on your tickets. On the other side, if you like to book a new ticket, your airline will request you for a change fee.
In case the new fare is more than the previous ticket then you have to pay the difference amount. If you are at the airport, you can directly contact the gate agent. You can explain your situation to them and ask for the choices that are available to you.
The compensation you get when you missed connecting flights
When the passengers reach their destination after the three hours of the original time because of missing the connecting flight, they are entitled to compensation. According to the EU Passenger Rights Regulation, you can get cash as compensation.
If your connecting flight is cancelled or delayed or within the EU, the airline has to offer you some services like:
- They have to offer refreshments to you
- Have to pay for the transportation charges to your accommodation
- Needs to offer for the hotels to the non-local passengers in case they have to wait for overnight
- They can also re-book the next immediate flight for you to the same destination
Tips that can help travelers who missed connecting flights
When you have missed your connection, you can adopt the given below tips to tackle this situation smoothly.
Whenever you experience a missed connecting flight because of some problems on the side of the airlines, the problem can be rectified. There is no need to worry about that and try to remain calm.
You can speak to an airline agent regarding the situation and ask them to fix it. They will book you on the next possible flight to your destination, even if it means booking you on another airline.
Ask for Help
When you miss a flight because of personal reasons, the airline can help you re-booking the flight. You are not entitled to food or hotel vouchers, because the missed connecting flight is not their fault.
If there are no additional flights on that day, the airline attendant will provide you with suggestions regarding hotels in the area, but they will not provide you with a hotel room.
There are a few airlines that have installed kiosks in the airport terminals where they are located. These kiosks display signs encouraging passengers to stop there for help regarding missed flights. These kiosks allow passengers to re-book flights by allowing them to view the flight schedule to their intended destination. This is a great way for passengers to re-book their missed connecting flight without hassle and in very little time.
Ask for additional flight options
If the airline on which you are travelling has no additional flights that day, but another airline has, you have the opportunity to pay to book a seat on another airline.
Whenever you buy a plane ticket, do not think about the tight connections as you cannot be late all the time to reach your destination. Just follow these simple tips and know your rights when you missed your connecting flight. Following these tips can help you to protect yourself and make your experience pleasant.
A missed flight is an inconvenience, but it is sometimes unavoidable. Passengers should always make sure to book flights with plenty of time between flights to avoid missed connecting flights, but they need to understand that even the most careful planning cannot prevent missed flights. Remaining calm and being flexible will help the passenger to handle the situation without too much stress.