Guest Services at Newark Liberty EWR Airport
Airport Guest Services, Airport Information and Travelers Assistance - An EWR Airport Information booth and Travelers Assistance pointt are located in each of the terminals. For more information, contact Airport Information at 973-961-6000.
Traveler's Aid Volunteers:Visit the Welcome Center at Arrivals level for location or call 973-353-0033; (the Traveler's Aid Main Office Number is 973-623-5052).
Travelers Aid is located at : Terminal A, Arrivals, at the 'Welcome Center' or call 973-623-5052; at Terminal B, tel. 973-623-5052; and
at Terminal C, tel.353-0033.
Baggage Storage - contact your airline as the Airport does not provide lockers.
Global Entry / Trusted Traveler Network - alows expedited clearance for pre-approved low-risk passengers on arrival at U.S. You can apply online at globalentry.gov.
Hotel and Spas:
The on-Airport Marriott Hotel can be contacted at 973-623-0006.
Terminal A Spa - 973-877-1051 "Massage Bar" on the concourse level
Terminal B Spa - 973-565-9900 "Departure Spa" on the concourse level
Terminal C Spa - 973-242-3444 "Departure Spa" on the concourse level
Call 973-961-6000 for Terminals A & B; call 973-681-0002 - option 5, for Terminal C.
Gulf Gas Station & 7-Eleven is located at 100 Lindbergh Rd., tel. 973-624-0500.
Lost & Found
2. If you lost an item at the TSA Security checkpoint call TSA at (908) 787-0667.
3. If you lost an item at other area, contact the Lost and Found Custodian at [email protected]
Pet relief areas are located outside of the arrivals /baggage claim area of each terminal - follow signs there, or ask a Customer Care Representative for information. Owners are expected to clean up after their animals using available materials provided there. (No pet relief areas are in the secured areas of the terminals).
International Travelers at Newark Liberty EWR Airport
Conditions of automatic baggage transfer by airlines: 1. If you booked al flights on one ticket; 2. if your airlines belong to the same Airline Alliance; 3. if the 'operated by' airline has a code-share agreement with the listed airline (i.e., XYZ Airline, operated by ABZ airline). If neither applies, you need to take your bags along to your connecting terminal & re-check them in there before proceeding to security check and gate area.