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Lost And Found

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MCO Airport Lost and Found

Have you misplaced an item at the Orlando Airport? Don't worry, we've got you covered. This comprehensive guide provides all the essential information you need to navigate the lost and found procedures at the airport. From contact details and operating hours of the lost and found department to step-by-step instructions for filing a lost item report, we've got all bases covered to help you retrieve your lost belongings.

Scroll down to get specific information about what to do if you lost an item at MCO.

Contact Information and Operating Hours

The lost and found department at Orlando Airport is located in Terminal A, Level 1 and operates from 7:00am to 7:30pm. There is also a lost and found office in Terminal C, Level 1, which is open from 8:00am to 4:00pm.

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect you have lost an item on the airport property, either inside or outside the terminals, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, you should contact the lost and found department in the respective terminal.

Items Lost at Security Checkpoint Areas

For items lost at a TSA security checkpoint, you can find the relevant contact information at the following link.

Items Lost in Other Areas

For items lost in parking areas, rental car facilities, shuttle buses, and similar areas that are not located inside the airport, you should contact the lost and found department in the respective terminal.

Items Lost on the Plane

If you believe you've left an item on the aircraft after arriving at Orlando Airport, there are several options available to you. The first is to return to the gate where your flight disembarked. If the item is still on the plane and has not been found by cleaning crews, it may still be there.

Another option is to go to the lost and found desk, if one is available at the airport. The lost and found desk will have items that have been found on planes and in the airport.

You can also go to the luggage/baggage services desk for your airline. This is typically located in the baggage claim area. The staff at this desk can help you locate your lost item.

Lastly, you can contact your airline directly. They may have a specific protocol for handling lost items on their planes.

Lost Checked Baggage

If your bag does not appear in the baggage claim area within a reasonable amount of time after your flight has landed, there are steps you can take. Contact your airline's baggage services, which is often located in or near the baggage claim area. They can assist you in locating your lost bag or filing a claim if necessary.

Here are the contact information for the most popular airlines that service Orlando Airport:

If your airline is not listed above, check out airlines that serve MCO for contact info and more.

How to File a Report

To file a lost item report at the airport, you can use the online Lost and Found form. When filling out the form, you should be prepared to submit, at a minimum, your first and last name, contact number, date and time of travel, airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. It's important to report your lost item as soon as possible and to provide as much detail as you can to increase the chances of your item being found.

Collection, Delivery, and Charges

If the airport has advised you that they have your item, and you are in the Central Florida area, you are welcome to stop by their office to claim your item. This may expedite the return of your property. Please note that there may be fees associated with lost and found services, including storage, delivery, or processing fees.

Special Considerations

For sensitive items like passports or electronics, additional security measures or privacy concerns may be in place. It's also important to be aware of third-party services that may charge unauthorized fees. Unclaimed items are handled according to airport regulations and any legal notices related to lost and found items will be posted on the airport's website.

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Frequently Asked Questions (FAQ)

If you suspect you have lost an item either inside or outside the terminals, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, you should contact the lost and found department in the respective terminal.
For items lost at a TSA security checkpoint, you can find the relevant contact information at the following link.
For items lost in these areas that are not located inside the airport, you should contact the lost and found department in the respective terminal.
There are several options available. You can return to the gate where your flight disembarked, go to the lost and found desk, go to the luggage/baggage services desk for your airline, or contact your airline directly.
If your bag does not appear in the baggage claim area within a reasonable amount of time after your flight has landed, you can contact your airline's baggage services. They can assist you in locating your lost bag or filing a claim if necessary.
To file a lost item report at the airport, you can use the online Lost and Found form. You should be prepared to submit your first and last name, contact number, date and time of travel, airline used, and a detailed description of the property.
There may be fees associated with lost and found services, including storage, delivery, or processing fees.
For sensitive items like passports or electronics, additional security measures or privacy concerns may be in place. It's also important to be aware of third-party services that may charge unauthorized fees.