Header background image

Lost And Found

Explore Today's Deals

Logo invertedRDURaleigh-Durham Airport

RDU Airport Lost and Found

Have you misplaced an item at the airport? This guide is designed to help you navigate the process of locating your lost belongings at the Raleigh-Durham Airport. From contact information to department-specific procedures, we provide comprehensive information to assist you in your search. Remember, the sooner you report your lost item, the higher the chances of retrieving it.

Scroll down to get specific information about what to do if you lost an item at RDU.

Contact Information and Operating Hours

If you've misplaced an item at the airport, you can reach out to the Raleigh-Durham International Airport Police Department who handle all lost and found items. They can be contacted via email at [email protected] or by phone at (919) 840-7553. Please note that the operating hours for this department may vary, especially during weekends and holidays.

Location-Specific Procedures

Items Lost in Airport Terminals

If you've lost an item in the airport terminals or on the airport property, you should contact the Raleigh-Durham International Airport Police Department. This covers items lost both inside and outside the terminals, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane.

Items Lost at Security Checkpoint Areas

For items that have been lost at TSA security checkpoints, please contact the TSA directly at +1-919-468-4053.

Items Lost in Other Areas

For items lost in areas outside the airport terminals such as parking areas, rental car facilities, shuttle buses, and similar areas, you should also contact the Raleigh-Durham International Airport Police Department using the contact information provided above.

Items Lost on the Plane

If you believe you have left an item on the aircraft after arriving at Raleigh-Durham Airport, you have several options to recover your belongings. You can return to the gate where your flight arrived, provided you have not yet left the secure area of the airport. Alternatively, you can visit the Lost and Found desk if one is available.

Another option is to go to the luggage/baggage services desk for your airline. This is typically located in the baggage claim area. Lastly, you can contact the airline directly to report your lost item.

Lost Checked Baggage

If your bag does not appear in the baggage claim area within a reasonable amount of time after your flight has landed, you should report it to your airline immediately. Most airlines have a desk in the baggage claim area where you can report lost or delayed baggage.

Below is a list of popular airlines that service Raleigh-Durham Airport. You can find their contact information by clicking on the links:

If your airline is not listed above, check out all airlines that serve RDU for contact info and more.

How to File a Report

At present, there is no online form available to report lost items at the airport. Therefore, you should contact the appropriate department directly. When reporting a lost item, be sure to provide your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and any identifiable features. Reporting your lost item as soon as possible increases the chance of it being found.

Collection, Delivery, and Charges

Once your lost item has been found, you will be informed about the collection process. Please note that there may be fees or charges associated with lost and found services, including storage, delivery, or processing fees. Make sure to inquire about these potential charges when you contact the lost and found department.

Special Considerations

Special considerations are given to sensitive items like passports or electronics. These items may require additional security measures or privacy concerns. Be aware of third-party services that may charge unauthorized fees for lost and found services. Unclaimed items are handled according to airport regulations and legal notices, so it is recommended to claim your lost items promptly.

Last updated:

Frequently Asked Questions (FAQ)

You should contact the Raleigh-Durham International Airport Police Department who handle all lost and found items. They can be contacted via email at [email protected] or by phone at (919) 840-7553.
For items that have been lost at TSA security checkpoints, please contact the TSA directly at +1-919-468-4053.
If you believe you have left an item on the aircraft after arriving at Raleigh-Durham Airport, you can return to the gate where your flight arrived, provided you have not yet left the secure area of the airport. Alternatively, you can visit the Lost and Found desk if one is available or contact the airline directly to report your lost item.
If your bag does not appear in the baggage claim area within a reasonable amount of time after your flight has landed, you should report it to your airline immediately. Most airlines have a desk in the baggage claim area where you can report lost or delayed baggage.
At present, there is no online form available to report lost items at the airport. Therefore, you should contact the appropriate department directly. When reporting a lost item, be sure to provide your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and any identifiable features.
There may be fees or charges associated with lost and found services, including storage, delivery, or processing fees. Make sure to inquire about these potential charges when you contact the lost and found department.