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TIV : Duty Free Shop Sep 06, '16 Comments: 0

Tivat Airport Food, Shops, Services




Yesterday, on 5 September, I was travelling from Tivat airpot to London with my family and friends. I went to buy some cigarettes from the local duty free shop. I went in and as I tried to fetch cigarette box from the top shelve, the box fell down and accidentally knocked off a small sample drink (value 9 euro). I went to pay for my shopping and this was added to my bill. I could not believe that I was charged 9 euro for a drink accidentally broken after spending quite large amount of money on holiday in Montenegro, renting car, two apartments , a hotel in zabljak and dining every night in the local restaurants an cafes.

I politely approached staff cashier Ljublica Nikolic and Manager Djokovic to tell them tHat was not fair after spending so much money in Montenegro to be charge for this like. They responded by saying that nobody ask me to come in Montenegro and spend my money, and Mr Djokovic said' what are you . You are some world women to tell us what to do! This was said with insulting tone of voice with disrespect.

I will approach Montenegrin embassy in London, before I go to the public media.

I am Looking forward to your response with clear actions taken to rectify this issue. I will also take it further via various channels in Montenegro.

Kind regards
Nadezda

L