Important Information
ATA Airline code UA
Website www.united.com
Route Map View route map
Main Phone 800 864 8331
Alt Phone 800 864 8331
Online check-in & baggage payment
EasyCheck-in Online: Within 24 hrs of scheduled departure flight; then simply drop off bags at “Baggage Drop” or curbside check-in station within 6 hrs of departure. Higher fees apply for Airport check-in. Check-in closes 45 min. prior to flights with U.S., Puerto Rico & U.S. Virgin Islands, and 1 hr prior to international flights.
Carry-on Baggage Rules & Fees
You may carry (a) on one bag up to 9x14x22 inches or 23x35x56 cm, or 45 linear inches, 114 cm, (b) one personal item (briefcase, garment bag, laptop computer, purse or small backpack) and (3) camera, umbrella, diaper bag, assistive devices, outer garments, reading material & on-board food. All items must fit either into the overhead bin or under your seat. If baggage cannot be safely stowed it will be moved to to the aircraft's baggage hull, considered as checked baggage, and charged accordingly.
Checked Baggage Rules & Fees
Cutoff times for U.S. and Canada baggage checkin prior to scheduled departure: 30-45 mins within the U.S., depending on Airport; 30 minutes at U.S. Virgin Islands; 60 minutes at Canada. Checked baggage rules for Within Asia are different and stated separaely below.
BAGGAGE RULES & FEES BY DESTINATION
- Destination Between North America & Europe (incl. Russia)
- Linear dimensions/weight 62in/157cm; 50lb/23kg; if travel originates in London, checked baggage cannot exceed 70lb/32kg.
- Regular size & weight fees 1. Flights originating in North America: First bag free; second bag $50 (online with discount). 2. Flights from Europe to North America: 35 E, 54 CHF or 31 Brit.Pounds.
- Overweight fees *
- Oversized fees *
- Premier, Premier Associate, Star Alliance Silver, or persons traveling on Elite member's reservation Premier, Premier Associate, Star Alliance Silver, or persons traveling on Elite member's reservation
- United First, United Business, Economy upgrades with confirmed upgraded to United First or United Business United First, United Business, Economy upgrades with confirmed upgraded to United First or United Business
- Global Services, 1K, Premier Executive or Star Alliance Gold Global Services, 1K, Premier Executive or Star Alliance Gold
- U.S. military personnel and/or dependents with ID U.S. military personnel and/or dependents with ID
- Destination Between North America & India
- Linear dimensions/weight 62in/157cm; 50lb/23kg
- Regular size & weight fees From North America: first bag free, second bag $50; from Ind (policy of airline chosen apply
- Overweight fees *
- Oversized fees *
- Premier, Premier Associate, Star Alliance Silver, or persons traveling on Elite member's reservation Premier, Premier Associate, Star Alliance Silver, or persons traveling on Elite member's reservation
- United First, United Business, Economy upgrades with confirmed upgraded to United First or United Business United First, United Business, Economy upgrades with confirmed upgraded to United First or United Business
- Global Services, 1K, Premier Executive or Star Alliance Gold Global Services, 1K, Premier Executive or Star Alliance Gold
- U.S. military personnel and/or dependents with ID U.S. military personnel and/or dependents with ID
- Destination Between North America and all other International Destinations
- Linear dimensions/weight 62in/158cm and 50lb/23kg
- Regular size & weight fees First two bags free
- Overweight fees *
- Oversized fees *
- Premier, Premier Associate, Star Alliance Silver, or persons traveling on Elite member's reservation Premier, Premier Associate, Star Alliance Silver, or persons traveling on Elite member's reservation
- United First, United Business, Economy upgrades with confirmed upgraded to United First or United Business United First, United Business, Economy upgrades with confirmed upgraded to United First or United Business
- Global Services, 1K, Premier Executive or Star Alliance Gold Global Services, 1K, Premier Executive or Star Alliance Gold
- U.S. military personnel and/or dependents with ID U.S. military personnel and/or dependents with ID
- Destination Between the U.S. or Canada and the Caribbean or Mexico
- Linear dimensions/weight 62in/157cm; 50lb/23kg
- Regular size & weight fees First bag free; second bag $30
- Overweight fees *
- Oversized fees *
- Premier, Premier Associate, Star Alliance Silver, or persons traveling on Elite member's reservation Premier, Premier Associate, Star Alliance Silver, or persons traveling on Elite member's reservation
- United First, United Business, Economy upgrades with confirmed upgraded to United First or United Business United First, United Business, Economy upgrades with confirmed upgraded to United First or United Business
- Global Services, 1K, Premier Executive or Star Alliance Gold Global Services, 1K, Premier Executive or Star Alliance Gold
- U.S. military personnel and/or dependents with ID U.S. military personnel and/or dependents with ID
- Destination Between the United States & Canada on flights by United, United Express & Star Alliance Parnters
- Linear dimensions/weight 62in/157cm; 50lb/23kg
- Regular size & weight fees First bag $25; second bag $35
- Overweight fees *
- Oversized fees *
- Global Services, 1K, Premier Executive & Star Alliance Gold Global Services, 1K, Premier Executive & Star Alliance Gold
- Premier, Premier Associate, Star Alliance Silver, or Companions traveling on same reservation as elite member Premier, Premier Associate, Star Alliance Silver, or Companions traveling on same reservation as elite member
- United First fares, United Busines fares, United First award tickets, United Business award tickets, or Economy tickets with confirmed upgrades to United First or Business United First fares, United Busines fares, United First award tickets, United Business award tickets, or Economy tickets with confirmed upgrades to United First or Business
- U.S. military personnel and their dependents with military ID U.S. military personnel and their dependents with military ID
- Destination Within the United States, Puerto Rico, U.S. Virgin Islands
- Linear dimensions/weight 62in/157cm; 50lb/23kg
- Regular size & weight fees First bag $25; second bag $35
- Overweight fees Frequent Flyer programs: 70lb/32kg, over 100lb/45kg not allowed. Excess bag fees applied after first two bags; Premier, Premier Associate, Star Alliance Silver, General member, Non-member: 50 lbs/23kg. Over 100lb/45kg not allowed. Excess bag fees applied
- Oversized fees Frequent Flyer programs: Each bag over 62in/158cm/115in/292cm; U.S. military personnel: each bag over 115in/292cm
- United First or United Business United First or United Business
- Members of Global Services, Mileage Plus, Premier Executive, Premier, or Pemier Associate Members of Global Services, Mileage Plus, Premier Executive, Premier, or Pemier Associate
- Members of Star Alliance Gold or Silver Members of Star Alliance Gold or Silver
- U.S. military personnel or a dependent with military ID U.S. military personnel or a dependent with military ID
United Airlines Flights
- Acapulco Alvarez ACA Airport Flights (Main Terminal)
- Accra Kokota ACC Airport Flights (Main Terminal)
- Akron Canton Regional CAK Airport Flights (Main Terminal)
- Albuquerque Sunport ABQ Airport Flights (Concourse A)
- Alexandria England Airpark AEX Airport Flights (Main Terminal)
- Amsterdam Schiphol AMS Airport Flights (Concourse D)
- Amsterdam Schiphol AMS Airport Flights (Concourse G)
- Aruba Queen Beatrix AUA Airport Flights (Main Terminal)
- Athens Venizelos ATH Airport Flights (Main Terminal)
- Auckland AKL Airport Flights (Intl Terminal)
- Bangkok Suvarnabhumi BKK Airport Flights (Main Terminal)
- Beijing Capital PEK Airport Flights (Terminal 3)
- Berlin Tegel TXL Airport Flights (Terminal A)
- Bermuda Wade BDA Airport Flights (Main Terminal)
- Billings Logan BIL Airport Flights (Main Terminal)
- Birmingham Shuttlesworth BHM Airport Flights (Main Terminal)
- Bishop FNT Airport Flights (Main Terminal)
- Bogota El Nuevo Dorado BOG Airport Flights (Main Terminal)
- Bozeman Yellowstone BZN Airport Flights (Main Terminal)
- Brussels BRU Airport Flights (Main Terminal)
- Caracas Maiquetia CCS Airport Flights (Main Terminal)
- Charlottesville Albemarle CHO Airport Flights (Main Terminal)
- Chennai Madras MAA Airport Flights (Main Terminal)
- Chihuahua Villalobos CUU Airport Flights (Main Terminal)
- Chubu Centrair NGO Airport Flights (Main Terminal)
- Cincinnati N Kentucky CVG Airport Flights (Main Terminal)
- Colorado Springs Municipal COS Airport Flights (Main Terminal)
- Columbia Metropolitian CAE Airport Flights (Main Terminal)
- Cozumel CZM Airport Flights (Main Terminal)
- Des Moines DSM Airport Flights (Main Terminal)
- Detroit Metropolitian DTW Airport Flights (North Terminal)
- Dubai International DXB Airport Flights (Terminal 1)
- Dusseldorf DUS Airport Flights (Terminal A)
- Eastern Iowa CID Airport Flights (Concourse C)
- Edmonton YEG Airport Flights (Main Terminal)
- El Paso ELP Airport Flights (Main Terminal)
- Fort Wayne FWA Airport Flights (Main Terminal)
- Great Falls GTF Airport Flights (Main Terminal)
- Greater Binghamton BGM Airport Flights (Main Terminal)
- Greenville Spartanburg GSP Airport Flights (Concourse A)
- Guanajuato BJX Airport Flights (Main Terminal)
- Halifax YHZ Airport Flights (Main Terminal)
- Hamad DOH Airport Flights (Main Terminal)
- Hartford Bradley BDL Airport Flights (West Concourse)
- Helena Regional HLN Airport Flights (Main Terminal)
- Helsinki-Vantaa HEL Airport Flights (Main Terminal)
- Hollywood Burbank BUR Airport Flights (Terminal B)
- Honolulu HNL Airport Flights (Main Terminal)
- Houston Intercontinental IAH Airport Flights (Terminal B)
- Houston Intercontinental IAH Airport Flights (Terminal E)
- Indianapolis IND Airport Flights (Concourse A)
- Istanbul Ataturk IST Airport Flights (Main Terminal)
- Jackson Hole JAC Airport Flights (Main Terminal)
- Jakarta Hatta CGK Airport Flights (Main Terminal)
- Kolkata Chandra Bose CCU Airport Flights (Main Terminal)
- Kuala Lumpur KUL Airport Flights (Satellite Terminal)
- LA Ontario ONT Airport Flights (Terminal 2)
- La Guardia LGA Airport Flights (Terminal B)
- Lafayette Regional LFT Airport Flights (Main Terminal)
- Lagos MMA2 LOS Airport Flights (Main Terminal)
- Lambert St Louis STL Airport Flights (Terminal 1)
- Lansing Capital Region LAN Airport Flights (Main Terminal)
- Laredo LRD Airport Flights (Main Terminal)
- Lexington Blue Grass LEX Airport Flights (Main Terminal)
- Little Rock Clinton National LIT Airport Flights (Main Terminal)
- London Heathrow LHR Airport Flights (Terminal 2)
- Louisville SDF Airport Flights (Concourse A)
- Madison Dane County MSN Airport Flights (Main Terminal)
- Madrid Barajas MAD Airport Flights (Terminal 1)
- Managua Sandino MGA Airport Flights (Main Terminal)
- Manchester Boston Regional MHT Airport Flights (Main Terminal)
- Manilla Ninoy Aquino MNL Airport Flights (Terminal 1)
- Maui Kahului OGG Airport Flights (Main Terminal)
- McAllen Miller MFE Airport Flights (Main Terminal)
- Mexico City Benito Juarez MEX Airport Flights (Terminal 1)
- Miami MIA Airport Flights (Concourse G)
- Missoula MSO Airport Flights (Main Terminal)
- Monroe Regional MLU Airport Flights (Main Terminal)
- Montego Bay Sangster MBJ Airport Flights (Main Terminal)
- Monterrey Escobedo MTY Airport Flights (Main Terminal)
- Munich MUC Airport Flights (Terminal 2)
- Newark Liberty EWR Airport Flights (Terminal C)
- Newark Liberty EWR Airport Flights (Terminal A)
- Northwest Arkansas Regional XNA Airport Flights (Main Terminal)
- Oaxaca Xoxocotlan OAX Airport Flights (Main Terminal)
- Oklahoma Will Rogers World OKC Airport Flights (West Concourse)
- Orange County John Wayne SNA Airport Flights (Terminal B)
- Ottawa YOW Airport Flights (Main Terminal)
- Perth PER Airport Flights (Terminal 1)
- Phoenix Sky Harbor PHX Airport Flights (Terminal 2)
- Pittsburgh PIT Airport Flights (Airside A)
- Portland Jetport PWM Airport Flights (Main Terminal)
- Providence Green PVD Airport Flights (North Concourses)
- Providence Green PVD Airport Flights (South Concourses)
- Puerto Vallarta Ordaz PVR Airport Flights (Main Terminal B)
- Quebec Jean Lesage YQB Airport Flights (Main Terminal)
- Reagan National DCA Airport Flights (Terminal B)
- Reno Tahoe RNO Airport Flights (Concourse C)
- Rick Husband Amarillo AMA Airport Flights (Main Terminal)
- Rochester ROC Airport Flights (Concourse B)
- Saint Croix Henry Rohlsen STX Airport Flights (Main Terminal)
- Salt Lake City SLC Airport Flights (Terminal 1)
- San Francisco SFO Airport Flights (Intl Terminal)
- San Jose Mineta SJC Airport Flights (Terminal A)
- San Jose Santamaria SJO Airport Flights (Main Terminal)
- San Juan Luis Munoz SJU Airport Flights (Concourse D)
- San Luis Obispo County Regional SBP Airport Flights (Main Terminal)
- Santa Fe Municipal SAF Airport Flights (Main Terminal)
- Santiago Arturo Benitez SCL Airport Flights (International)
- Sao Paulo Guarulhos GRU Airport Flights (Terminal 3)
- Sapporo New Chitose CTS Airport Flights (Main Terminal)
- Savannah Hilton Head SAV Airport Flights (Main Terminal)
- Seattle Tacoma SEA Airport Flights (Main Terminal)
- Shanghai Pudong PVG Airport Flights (Main Terminal)
- Shreveport Regional SHV Airport Flights (Main Terminal)
- South Bend Regional SBN Airport Flights (Main Terminal)
- Spokane GEG Airport Flights (Concourse B)
- St Johns YYT Airport Flights (Main Terminal)
- St Johns Bird ANU Airport Flights (Main Terminal)
- Taiwan Taoyuan TPE Airport Flights (Terminal 2)
- Ted Stevens Anchorage ANC Airport Flights (South Terminal)
- Tokyo Haneda HND Airport Flights (Intl Terminal)
- Tokyo Narita NRT Airport Flights (Terminal 1)
- Toronto Pearson YYZ Airport Flights (Terminal 1)
- Victoria YYJ Airport Flights (Intl Terminal)
- Westchester County HPN Airport Flights (Main Terminal)
- Wichita Eisenhower National ICT Airport Flights (Main Terminal)
- Winnipeg YWG Airport Flights (Main Terminal)
- Yampa Valley HDN Airport Flights (Main Terminal)
- Yeager CRW Airport Flights (Concourse B)
- Zihuatanejo Ixtapa ZIH Airport Flights (Main Terminal)
