Guest Services at Vancouver YVR Airport
Lost & Found
For items lost at the check-in counter, at the departure gate area or onboard the airplane, contact your airline.
For items lost in the passenger terminal of YVR Airport, contact the Customer Service Counter on Departures Level 3 of the International Terminal; tel. 604.276.6104 (or world-wide toll free: 1.866.817.5243). You will need to complete their lost & found form and will be notified within 48 hrs if item was found (open http://www.yvr.ca/en/about/lost-found-inquiry.aspx).
For items lost in the passenger terminal of YVR Airport, contact the Customer Service Counter on Departures Level 3 of the International Terminal; tel. 604.276.6104 (or world-wide toll free: 1.866.817.5243). You will need to complete their lost & found form and will be notified within 48 hrs if item was found (open http://www.yvr.ca/en/about/lost-found-inquiry.aspx).
Mail Center
Pets
Pets at YVR Airport must be carried in a closed carrier.
TRAVELING WITH PETS: - Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:
Tips for Traveling with Pets:
� First, contact your airline to find out the rules and regulations they have on pet travel.
� Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
� The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
� Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
� The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
� Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
� Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
� Give yourself plenty of time for check-in so there is no rushing and everything is done properly
Tips for Traveling with Pets:
� First, contact your airline to find out the rules and regulations they have on pet travel.
� Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
� The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
� Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
� The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
� Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
� Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
� Give yourself plenty of time for check-in so there is no rushing and everything is done properly
Smoking
International Travelers at Vancouver YVR Airport
Passenger Tips
As your hub for information about Vancouver Airport, iFly.com can help you get to, through, and between airports with ease. Here are some suggestions that can help you on your visit to the airport:
- Need some cash or local currency for your trip? Check here for the location of in-terminal ATMs or currency exchangers.
- Find business services here, like copy machines, postal services, or notaries.
- In the event of an emergency, the airport is prepared to accommodate those with special needs and provide medical attention for minor medical issues.
- Check here to view a list of which airlines are served by the airport.
- Be sure to know how long you will need to wait at the security checkpoint closest to your gate.
- Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
- If you're flying into a city from another location and require a speedy way to reach your destination, contact one of these taxi or limousine services.