Important Information
Online check-in & baggage payment
Express Check-In is available to all passengers with an electronic ticket (use its13-digit flight ticket & your passport numbers). Make sure you arrive with a printed boarding pass at the Airport. Check-In is available from Israel between 27 and 3 hours, and to Israel To Israel between 24 and 3 hours before scheduled departure. Families with the same name and same flight reservation can use Express Check-in for up to 9 persons. Destinations offering Express Check-in: Amsterdam, Athens, Bangkok, Barcelona, Beijing, Berlin, Bombay (Mumbai), Brussels, Bucharest, Budapest, Cairo, Frankfurt, Hong Kong, Johannesburg, Kiev, London (Luton/Heathrow), Los Angeles, Madrid, Milan, Moscow, Munich, Paris, Marseille, Prague, Rome, SaoPaulo, Tel Aviv, Toronto, Vienna, Warsaw
Carry-on Baggage Rules & Fees
1. When space is limited onboard, you may be asked to check-in your bags. 2. Generally, the size of the carry-on bag is not to exceed 56x45x25cm or 22x18x10in. 3. Weight allowances in (a) Economy Class: up to 8 kg/17lb; (b) Business & Platinum Classes: 2 bags up to totaling 20kg/44lb (1 bag up to 16kg/35lb and 1 laptop computer or briefcase up to 4kg; (c) First Class: 2 bags up totaling to 24kg/52lb (1 bag up to 16kg/35lb & another bag up to 8kg/17lb; (d) Platinum/Gold cardholders: 1 bag up to 8kg/17lb and 1 laptop or briefcase up to 4kg/8lb, totaling up to 12kg/26lb; (e) Physicians on duty: 2 bags, each up to 16kg.
Baggage rules & fees by destination
| Destination | All Other Destinations (Weight Concept applies) |
| Linear dimensions/weight | |
| Regular size & weight fees | Economy: up to 20kg/44lb free. |
| Overweight fees | |
| Oversized fees | |
| First and Business class | All Other Destinations (Weight Concept applies) |
| Destination | North America & Brazil (Piece Concept applies) |
| Linear dimensions/weight | 23kg/50.6lb (Brazil up to 32kg) |
| Regular size & weight fees | Economy: First 2 bags free up to 23kg/50.6 lb each; extra bag up to 23kg $230, over 23kg $255; Los Angeles $10 more |
| Overweight fees | Bags between 32-40kg /70.5-88lb: $460 each; over 40kg/88lb $690 each. Los Angeles: $10 more |
| Oversized fees | |
| First and Business class | North America & Brazil (Piece Concept applies) |