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Baggage & Security

Auckland Airport AKL

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Baggage Claim at Auckland AKL Airport

Baggage Carts / Skycap at Auckland AKL Airport

Security at Auckland AKL Airport

International departures Auckland Airport recommends passengers arrive at least three hours before their scheduled departure time. Before you get to the airport make sure that you and your luggage adheres to aviation security regulations - including those relating to what you can carry onto the plane in your hand luggage.   Find out about carrying liquids, gels or aerosols before you get to the airport, and remember it is always wise to check your airline ticket for more information.  Check in  The check in counters for international passengers are located on the ground floor of the international terminal 

When checking in, you must have the following documents: Passport Travel documents, including ticket and/or booking reference. Departure area After checking-in on the ground floor, passengers should go to the first floor. Passengers are advised to enter the departure area to complete Customs and emigration formalities and then move on to their departure gate lounge. Our airport maps will help guide you to the right place.

Helpful Tips & Resources

Whether you're a seasoned jet-setter or a first-time flyer, iFly.com has everything you need to make your airport experience stress-free. Check out these helpful tips for traveling to, from, or through AKL: 

  • Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
  • If you're looking for ways to pass the time before your flight takes off, check out these cool layover ideas at Auckland Airport.
  • If you want to know if your flight might be late, check out the arrival status of the inbound flight.
  • Are you planning a trip to the airport and unsure of the different parking options and their associated costs? Check out this link to find out the locations and fees for both on-airport and off-airport parking.
  • If you need to know what business services are available, like copy machines, postal services, or notaries, please check here.
  • If you are travelling within the local area and need a fast way to reach your destination, take a look at the airport shuttle options available here.