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Guest Services and Help

Belfast Airport BFS

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Guest Services at Belfast BFS Airport

Lost & Found

If you lose your property at Belfast International Airport, we endeavour to get it returned to its rightful owner. For items lost or found on board an aircraft, please contact the relevant handling agent for your airline.

Please click here for a list of handling agents.

For property lost or found in the terminal building please contact ICTS Customer Services team on +447786333179, or e-mail [email protected]. Lost Property Charges If you collect the item from the lost property section at the Airport, a standard administration fee of £5.00 will apply. However, if it is more convenient for you to have the item posted, an administration fee of £5.00 + postage will apply. Please note, Lost Property will be held at Belfast International Airport for a maximum of 30 days.  Lost Property which is not claimed or collected within this timeframe will be donated to charities or sold on at auction with all proceeds going to a charity of the Airport’s choice. Left Luggage A key holding facility is also provided for travellers who wish to leave car keys, door keys etc. at the Airport for collection at a later date.All items are subject to security inspection prior to acceptance.  Charges Daily Weekly Envelope £2.00 £15.00 Handbag £4.00 £20.00 Small Items (liquids, small tools etc) £3.00 £15.00 Large Items (laptops, large tools etc) £5.00 £25.00 Extra Large Items £7.00 £35.00 Key Holding Charges £4.00 (fixed charge)
Contact Details:
Location: Arrivals Hall
Hours of Operation: 09.00 – 21.00 daily 
Tel: 07786333179
Email: [email protected]

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Smoking is not permitted anywhere in the airport except in specially designated external areas.

All airport users are respectfully requested to use only the designated areas, as it is now a legal offence to smoke in any public area inside or outside the terminal.

International Travelers at Belfast BFS Airport

Find more help here for your journey through the airport