Hartford Bradley Airport (BDL) Guide
Welcome to Hartford Airport, a convenient and stress-free airport located in the heart of Connecticut. With its modern facilities and friendly staff, BDL is the perfect gateway to New England. Whether you're traveling for business or pleasure, our guide will provide you with all the information you need to make your journey as smooth as possible.
Looking for flight status updates, airline departure terminals, or gate locations? Our extensive guide has got you covered. We also offer helpful tips on parking options, terminal maps, and food and shopping directories, so you can make the most of your time at BDL Airport. Let us help you get from your door to your gate with ease.
Helpful Tips
When to Arrive
It is recommended that passengers arrive at the airport at least 2 hours before a domestic flight and 3 hours before an international flight. This will allow enough time for check-in, security screening, and any unexpected delays. The busiest times at the airport are typically early morning and late afternoon, so it is best to avoid these times if possible.
Getting to the Airport
The best way to get to Bradley Airport is by car. The airport is located just off of I-91 and I-84, and there are several parking options available, including short-term and long-term parking. There are also several shuttle services and taxis available for those who do not have access to a car.
Getting Oriented
When arriving at Bradley, it is recommended to use iFly.com's interactive airport maps to get oriented. These maps provide detailed information about the airport's layout, including terminal locations, parking areas, and restaurants. Additionally, there are information desks located throughout the airport where passengers can ask for assistance.
Avoiding Delays
To avoid delays at Hartford Bradley Airport, it is important to arrive early and be prepared for security screening. Passengers should have their boarding pass and ID ready, and should remove any items from their bags that may trigger the metal detector. Additionally, it is recommended to check the flight status before arriving at the airport to ensure there are no delays or cancellations.
Security Wait Times
At Hartford Airport, TSA Security wait times can vary depending on the time of day and day of the week. During peak travel times, such as holidays and weekends, wait times can be longer than usual. However, the airport has implemented several measures to help reduce wait times, including adding more TSA agents and implementing a PreCheck program. To ensure that you have enough time to get through security, it's recommended that you arrive at the airport at least two hours before your scheduled departure time. You can check TSA Wait Times now, so you can budget how much time you need to get to the airport.
Maps, Airlines & Amenities
Hartford Bradley Airport (BDL) Terminals
Navigating BDL's Terminals
BDL has four terminals: East Concourse, International Terminal, Main Terminal, and West Concourse. The Main Terminal is the largest and busiest terminal, with 26 gates and serving major airlines such as American Airlines, Delta Air Lines, and Southwest Airlines. The International Terminal, located adjacent to the Main Terminal, has two gates and serves international flights. The East Concourse has 10 gates and is primarily used by JetBlue Airways, while the West Concourse has eight gates and serves United Airlines and its regional partners.
To navigate the airport terminals, passengers can follow the signage throughout the airport or use the interactive airport map available on our website. The map shows the location of food and beverage options, retail stores, restrooms, and airline departure gates. Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
BDL Airport has four terminals: East Concourse, International Terminal, Main Terminal, and West Concourse. To get between terminals, passengers can either walk or take the shuttle bus. Walking times vary depending on the distance between terminals. The International Terminal is located adjacent to the Main Terminal, so passengers can easily walk between them. The East Concourse and West Concourse are located further away, but still within walking distance from the Main Terminal. It takes approximately 10-15 minutes to walk between terminals.
If passengers prefer not to walk, they can take the shuttle bus which runs between the terminals every 5-10 minutes. The shuttle bus is free and operates 24/7. Passengers can find shuttle bus stops outside of each terminal. The shuttle bus is a convenient option for passengers who have limited mobility or who are carrying heavy luggage.
Dining, Shopping & Enjoying the Airport
Traveling through Hartford Airport? You're in luck! The airport offers a variety of dining options, from classic American fare at Black Bear Restaurant to fresh seafood at Phillips Seafood. Need a caffeine fix? Starbucks and Dunkin' have you covered. And when it comes to shopping, Bradley has something for everyone. From duty-free items at Duty Free International to the latest Apple products at iStore, you'll find it all. For more detailed information about some of the most popular restaurants, shops, and stores at the airport, including proximity to gates and links to amenity maps, check out our the airport Food & Shopping Guide.
Airport Hotels
Choosing the right hotel near an airport can significantly enhance your travel experience. Whether you're catching an early flight, arriving late, or simply want the convenience of being close to the airport, finding a comfortable and affordable hotel nearby is key. Our selection includes hotels that cater to a variety of budgets and preferences, from luxury establishments to budget-friendly options. Each hotel listed is located within a short distance from the airport, making your transit to and from the airport as convenient as possible. Explore our selection of Bradley Airport Hotels to find the one that best suits your travel needs and preferences.
Picking Up and Dropping Off Passengers
At Bradley Airport, there are designated areas for picking up and dropping off passengers. The curbside areas in front of the terminals are strictly for active loading and unloading only. Drivers are not permitted to leave their vehicles unattended, and there is no parking allowed in these areas. If you need to wait for your passengers, it is recommended to use the cell-phone waiting areas located near the airport. These areas are free to use and provide a convenient place to wait for your passengers to arrive.
It is important to note that the curbside areas are monitored closely by airport staff and security. Any vehicles left unattended or parked in these areas will be subject to fines and/or towing. It is recommended to plan ahead and have your passengers ready to go when you arrive at the airport to avoid any issues. If you need more time to say goodbye or greet your passengers, it is recommended to park in the short-term or long-term parking lots located near the terminals. These lots are a short walk from the terminals and provide ample time for drop-offs and pick-ups.
Parking Facilities & Options
If you're flying out of Bradley, you'll find several parking options to choose from. The airport offers both short-term and long-term parking in several lots and garages located near the airport terminals. The East and West Concourses have their own parking garages, while the Main Terminal has a surface lot and a garage. The International Terminal has a surface lot as well.
If you're waiting to pick up arriving passengers, you can use the airport's cell phone waiting area, located on Light Lane, just a few minutes away from the terminals. This area allows you to wait in your car until your passenger has arrived and is ready to be picked up.
Handicapped parking is available in all the airport parking facilities, with designated spaces located close to the terminal entrances.
If you're looking for a more economical parking option, off-airport parking lots are available nearby, with shuttle service to and from the airport. These lots can be a great option for longer trips, with lower daily rates than the airport parking facilities.
Get details about BDL parking options and rates, along with more economical off-airport parking here.
Transportation Options
Located in Connecticut, Hartford Bradley Airport (BDL) offers several ground transportation options for travelers.
For those who prefer to rent a car, the airport has several car rental facilities including Avis, Budget, Enterprise, Hertz, and National. These companies offer a variety of vehicle options for travelers to choose from.
Taxi services are also available at BDL, with pick-up areas located outside of each terminal. Fare rates vary depending on the destination, but the average fare to downtown Hartford is around $45.
Shared ride services, such as Uber and Lyft, are also available at BDL. Pick-up areas for these services are located outside of each terminal, and there may be restrictions on the number of passengers and amount of luggage allowed.
Airport shuttles are another option for travelers. These shuttles provide transportation to and from nearby hotels and parking areas. Pick-up areas for shuttles are located outside of each terminal, and fares vary depending on the destination.
Lastly, public transportation options are available for those who prefer to use them. The CT Transit bus system provides service to and from the airport, with several routes available. Fares start at $1.75 and vary depending on the route and destination.
Passenger Services
Hartford Airport is committed to providing a comfortable and convenient travel experience to all passengers. Here is an overview of the passenger services available at the airport:
For those needing to stay connected, free Wi-Fi is available throughout the airport. Simply connect to the “Bradley-Free-Wifi” network and follow the prompts to access the internet.
If you have lost an item during your travels, visit the Lost and Found office located in the baggage claim area of the Main Terminal. You can also call the office at (860) 292-2000 to inquire about your lost item.
Traveling with children? The airport offers a designated play area for kids located near Gate 1 in the Main Terminal. There are also family restrooms available throughout the airport for your convenience.
For passengers with special needs, BDL offers a variety of services including wheelchair assistance, accessible restrooms, and designated parking spaces. If you require special assistance, please contact your airline prior to your arrival at the airport.
Need to do some banking while you wait for your flight? There are ATMs located throughout the airport, as well as a full-service bank located in the Main Terminal.
In case of a medical emergency, trained medical personnel are available 24/7 at the airport. There are also Automated External Defibrillators (AEDs) located throughout the airport in case of a cardiac emergency.
Flight Status Info
Are you traveling through BDL Airport and want to stay updated on your flight status? There are several ways to do so, both in the airport and through mobile phone apps.
One way to check your flight status is by using the Flight Information Display System (FIDS) located throughout the airport. These displays provide real-time updates on flight departures, arrivals, delays, and gate information. Simply locate the display for your airline and flight number to stay informed.
Another convenient way to receive updates is through your airline's mobile phone app. Many airlines offer free apps that allow you to check your flight status, receive alerts about departure delays, cancelations, or gate changes, and even check in for your flight. Be sure to download your airline's app before your trip and enable push notifications to stay informed.
In addition to mobile apps, you can also receive updates via text or email. Check with your airline to see if they offer this service and how to sign up.
Passengers can check the status of their flight departure at the airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
Bradley Airport is located in the United States and serves the Hartford metropolitan area. The airport has four terminals: East Concourse, International Terminal, Main Terminal, and West Concourse.
On average, the airport handles approximately 12,000 passengers daily with an average of 120 daily flights. The top airlines with the most daily flights are American Airlines, Delta Air Lines, and Southwest Airlines. The airport serves over 30 destinations with the top 5 being Atlanta, Baltimore, Charlotte, Chicago, and Detroit.
The airport is a hub for several air carriers including JetBlue Airways and Southwest Airlines.
Airport History
Bradley, located in Windsor Locks, Connecticut, has a rich history dating back to the early 1940s. Here are some significant events in the airport's history:
- 1940: The Connecticut Aeronautics Commission purchases 1,700 acres of land in Windsor Locks to build a new airport.
- 1941: The airport opens as Bradley Field, named after Lieutenant Eugene M. Bradley, a World War I aviator from Connecticut.
- 1952: The airport's first commercial airline service begins with American Airlines.
- 1960s: The airport undergoes major renovations and expansions, including the addition of a new terminal building.
- 1980s: Bradley International Airport becomes the largest airport in New England without non-stop service to Europe.
- 1995: The airport is renamed Hartford Bradley International Airport to reflect its growing international presence.
- 2003: The airport opens a new terminal building, doubling its capacity and adding new amenities for travelers.
- 2013: Bradley International Airport introduces a new logo and branding campaign to promote its status as a major regional airport.
- 2020: Despite the COVID-19 pandemic's impact on air travel, Bradley International Airport remains open and continues to serve the Hartford region.
Airport Contact Info
For more information about Hartford Bradley Airport, please refer to the following contact details:
- Airport Website
- Phone: +1 860-292-2000
- Email: [email protected]
- Mailing Address: Bradley International Airport, Schoephoester Road, Windsor Locks, CT 06096, United States
Traveler Help
Lost phone going thru security on delta flightDL2095 on 10/4 What do I do?
Asked by Ludmila Brady - Fri, 7 October
We recommend you contact Delta at 800-221-1212 for assistance.
What concourse is Breeze airline?
Asked by Nancy - Sun, 18 September
Breeze Airways is located in Terminal A Gates 22.
Does the baggage claim close at a certain hour?
Asked by Jodie - Fri, 26 August
We couldn't find specific hours for the baggage claim at this airport.
What are the baggage claim hours?
Asked by Sammi - Fri, 26 August
You will need to contact your airline directly with any baggage claim questions and those hours can vary.
United sent me a message saying my luggage is being rerouted. Where do I go to file a claim when I land?
Asked by Morgan - Wed, 24 August
You will need to contact your airline directly for luggage claim.
I need the phone number to Southwest baggage claim.
Asked by Victor - Thu, 11 August
You can contact Southwest Airlines at 800-435-9792.
What time do the shops open to buy water for a 5am trip?
Asked by Mary - Sun, 31 July
The shops do not list their hours.
How do I reserve 2 wheelchairs for two elderly parents?
Asked by Wayne zaleski - Wed, 27 July
You can reserve the wheelchairs through the airlines when booking your flight.
Is there discounted disabled rates available for long term parking?
Asked by Charles Borchert - Sun, 17 July
We didn't find any discounted parking rates at this airport. You can contact the parking department at (860) 627-3555 to see if anything is available.
Is there an area inside Terminal A to meet arriving passengers?
Asked by Jane Daniels - Sun, 17 July
The best place to meet a passenger is by the doors at the check-in areas for the airlines as that area is pre-security screenings.
When I get home I will have foreign coins. Can I exchange them at the airport?
Asked by Mattye P Ellis - Wed, 13 July
There is no currency exchange at this airport.
What is the phone number for baggage claim?
Asked by Janice A Gifford - Sat, 2 July
You will need to contact the airline directly that you used for any baggage claim issues.
What time does TSA open on a week day?
Asked by Robert Cassarino - Thu, 16 June
TSA hours vary depending on the flight schedule with each airline.
Can I use the TSA security line if I have a first class plane ticket for faster processing?
Asked by sandra canterbury - Tue, 26 April
Your ticket, once you check in, will tell you what security lines you have access to.
How does a person get from terminal a to terminal b?
Asked by S. A. Beaulieu - Mon, 25 April
There are regular shuttle buses that go between all terminals at this airport. Follow signs for shuttles at the airport.
How much does it cost to use the parking garage?
Asked by John Peregrin - Sun, 3 April
Rates depend on the garage and how long you plan to park. Here is updated parking information.
Should we reserve a long term parking space over vacation week April 8 - 17?
Asked by C. Pat Anderson - Mon, 28 March
Reservations are not required, and don't seem possible to make, for any of this airport's parking options. Learn more about parking options and rates.
Bdl guest asked for network key
Asked by Kris Smith - Sat, 26 March
You should use the network BLD Airport Free Wifi. Here is more information about wifi at this airport.
I need the phone number for baggage claim for AA at BDL.
Asked by Doreen - Mon, 14 March
i have a pacemaker can i contact TSA?
Asked by john wyzik - Fri, 11 March
Yes, you can call the TSA at (866) 289-9673.
Does Long Term Parking have handicap spaces?
Asked by KATHLEEN - Sat, 5 March
Handicapped parking options are available in all of the parking lots and garages.
What are the hours for TSA?
Asked by nisha - Fri, 4 March
Terminals are open 24/7. You can check with your airline for ticketing hours, typical opening is between 4:00 a.m. and 5:00 a.m. depending on their first flight out.
Is there a smoking lounge?
Asked by Jelly - Fri, 25 February
There are no smoking lounges, but there are designated smoking areas outside of the airport.
Where do you get flights to Mexico?
Asked by Karen Borowy - Tue, 22 February
All flights, domestic and international, depart from Terminal A.
We have a flight at 5:30 a.m. What time is the airport open?
Asked by Sandy Fazio - Mon, 21 February
The Terminals are open 24 hours a day.
Where can I find the oversize baggage claim?
Asked by Shivani - Tue, 15 February
The baggage claim is on the ground level. We don't have specific information on oversized baggage location, but it is usually marked well with a sign.
Is there a Cell Phone Lot?
Asked by Stephen William - Sun, 9 February
Yes only a few minutes away from the terminal, there is a Cell Phone Waiting Lot that is conveniently located on Light Lane and is easily accessible as well. The cell phone lot is free of charge.