The passenger terminal complex at Cologne / Bonn Airport consists of two terminals - T1 with Concourses B & C, and T2 with Concourse D - connected to each other. The railway station can be accessed from both terminals (from T1-C and T2D and from T1-B).
NOTE:
- Germanwings passengers for mainland flights need to check in (a) at Terminal 1-C for domestic flights (near the Lufthansa counter); (b) at Terminal 1-A/B for international flights.
- Free LAN internet access is available throughout the terminals.
- Eurowings offers three weekly flights to Miami (Florida).
Terminal 1 has three levels: Note that the waiing area for long-distance passengers has recently been expanded - spreading over two levels (adding more seating, flight monitor and better lighting.
Level 1 is the Arrivals level which surrounds carpark 1. It includes the baggage claim, information counter, banking and tourist services, and a connector to the Mezzanine level.
Level 2 is the Departures level with ticket counters, various services and access to the B & C gates at their star-shaped concourses.
Level 3 is the Visitor Terrace.
Services at T1 include an Information counter at B, C departures, a pharmacy at C departures, pe-security; a Medical & dental suite at A/B departures, pre-security; Visitors Servic at 3.OG, a Massage service at Starwalk, safety area;
Terminal 2 has three levels:
Level 1 is the Arrivals level which also houses the rental cars (rental car returns are in carpark 2 across from the terminal).
Level 2 the Departures level. Between levels 1 & 2 is the Mezzanine level.
Level 3 houses the Airport Business Lounge at T2 (also available to paying passengers) - located at post-security, left, first stairway, or take elevator up.
Services at T2 include Found bags/ baggage storage; EV charging station at D Departures; Playland at D Arrival.
- The new Ben Green restaurant offers healthy fast-food fare
- A multi-energy gas station is available at 'Nordallee', public area.
Other services and amenities inside the terminals (listed in alphabetical order):
Airport Business Lounge at T2 - tel. +49 (0)2203 40 2152 /fax 5778;
Information desks (tel: +49 (0)22 0340 4001/2) are located at T1, between Concourses B & C, and at T2, Concourse D.
Baggage tracking tel. +49(0)22 03 4050 84.
Bank 'Reisebank', a full-service branch; at at T1, B Dep.;
Conference Centers: Wollhaf at T-1, 3rd Floor, entrances 3 & 4;
Cash machines at T1, B & C Dep., & at T2, D Arr/Dep.;
Dry Cleaner at T2 Railway Level;
Drug Store /Pharmacy at T1, C Dep.
Lost & Found / Left Luggage at T2 Railway Level;
Medical and Dental Suites at T1, A/B Dep.;
Observation Decks at T1 betw. B & C;
Pharmacy: at T1, C Dep.;
Post Office at T2 , D Arrv.;
Restaurants mainly at T1, Dep. & at T2 Dep/Arriv.;
Shops: (Duty Free Shop, Travel Value & REWE Supermarket, (among many other shops) in T1 & T2;
Travel Center DB (German Railroad) at T2, D Arriv.;
VIP Services: Tel: +49 (0)22 0340 4387; and
Visitors’ Service at T1, 3 OG, tel: +49(0) 22 0340 4388.
NOTE:
- Germanwings passengers for mainland flights need to check in (a) at Terminal 1-C for domestic flights (near the Lufthansa counter); (b) at Terminal 1-A/B for international flights.
- Free LAN internet access is available throughout the terminals.
- Eurowings offers three weekly flights to Miami (Florida).
Terminal 1 has three levels: Note that the waiing area for long-distance passengers has recently been expanded - spreading over two levels (adding more seating, flight monitor and better lighting.
Level 1 is the Arrivals level which surrounds carpark 1. It includes the baggage claim, information counter, banking and tourist services, and a connector to the Mezzanine level.
Level 2 is the Departures level with ticket counters, various services and access to the B & C gates at their star-shaped concourses.
Level 3 is the Visitor Terrace.
Services at T1 include an Information counter at B, C departures, a pharmacy at C departures, pe-security; a Medical & dental suite at A/B departures, pre-security; Visitors Servic at 3.OG, a Massage service at Starwalk, safety area;
Terminal 2 has three levels:
Level 1 is the Arrivals level which also houses the rental cars (rental car returns are in carpark 2 across from the terminal).
Level 2 the Departures level. Between levels 1 & 2 is the Mezzanine level.
Level 3 houses the Airport Business Lounge at T2 (also available to paying passengers) - located at post-security, left, first stairway, or take elevator up.
Services at T2 include Found bags/ baggage storage; EV charging station at D Departures; Playland at D Arrival.
- The new Ben Green restaurant offers healthy fast-food fare
- A multi-energy gas station is available at 'Nordallee', public area.
Other services and amenities inside the terminals (listed in alphabetical order):
Airport Business Lounge at T2 - tel. +49 (0)2203 40 2152 /fax 5778;
Information desks (tel: +49 (0)22 0340 4001/2) are located at T1, between Concourses B & C, and at T2, Concourse D.
Baggage tracking tel. +49(0)22 03 4050 84.
Bank 'Reisebank', a full-service branch; at at T1, B Dep.;
Conference Centers: Wollhaf at T-1, 3rd Floor, entrances 3 & 4;
Cash machines at T1, B & C Dep., & at T2, D Arr/Dep.;
Dry Cleaner at T2 Railway Level;
Drug Store /Pharmacy at T1, C Dep.
Lost & Found / Left Luggage at T2 Railway Level;
Medical and Dental Suites at T1, A/B Dep.;
Observation Decks at T1 betw. B & C;
Pharmacy: at T1, C Dep.;
Post Office at T2 , D Arrv.;
Restaurants mainly at T1, Dep. & at T2 Dep/Arriv.;
Shops: (Duty Free Shop, Travel Value & REWE Supermarket, (among many other shops) in T1 & T2;
Travel Center DB (German Railroad) at T2, D Arriv.;
VIP Services: Tel: +49 (0)22 0340 4387; and
Visitors’ Service at T1, 3 OG, tel: +49(0) 22 0340 4388.
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