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Lost And Found Houston Intercontinental Airport

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IAH Airport Lost and Found

Traveling can be an exciting experience, but it's not uncommon for items to get misplaced in the hustle and bustle of airport life. Whether it's a beloved hat left on the plane or a laptop forgotten at security, losing personal belongings can be stressful. This article provides comprehensive information to help you navigate the Houston Intercontinental Airport's lost and found process, ensuring you have the best chance of retrieving your lost items.

Scroll down to get specific information about what to do if you lost an item at IAH.

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Contact Information and Operating Hours

The Lost & Found department at Houston Intercontinental Airport operates daily from 7:00 a.m. to 11:00 p.m. It is located on the Arrivals Level (Lower Level) in Terminal E. You can contact them via phone at 1-833-253-2940.

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect you've lost an item within the airport terminals, excluding security checkpoints, immigration and customs areas, airline lounges, or items left on an airplane, you should reach out to the Airport Lost & Found department. Their contact details are provided above.

Items Lost at Security Checkpoint Areas

For items lost at TSA security checkpoints, you can fill out a form provided by TSA on their website. Visit the TSA Lost and Found page for more information.

Items Lost in Other Areas

If you've misplaced something in areas such as parking lots, rental car facilities, or on shuttle buses, specific contacts are available. For items left on Car Rental Shuttle Buses, please contact Transdev at 1-281-233-1019 or email [email protected].

Items Lost on the Plane

If you believe you've left an item on the aircraft after arriving at Houston Intercontinental Airport, there are several options available to you. You can return to the gate, but please note that security regulations may limit this option. Alternatively, you can visit the Lost and Found desk if one is available. You can also go to the luggage or baggage services desk for your airline, which is typically located in the baggage claim area. If these options are not available or successful, you can contact your airline directly.

Lost Checked Baggage

If your bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. You should immediately report the issue to the airline's baggage service desk, typically located in the baggage claim area. They will assist you in locating your lost baggage and provide you with information on their specific process and policy.

If you are flying with one of the popular airlines that service Houston Intercontinental Airport, you can find their contact information below:

If your airline is not listed above, check out airlines that serve IAH for contact info and more.

How to File a Report

When filing a lost item report, it's crucial to provide as much detail as possible. This includes your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. You can file your report online through the Lost Item Report Form.

Collection, Delivery, and Charges

Information regarding collection, delivery, and any associated charges will be provided by the respective departments when you contact them about your lost item.

Special Considerations

Passports found are turned over to the U.S. Customs and Border Protection within five business days. If you've lost your passport, please contact IAH CBP at 1-281-230-4672. Please be aware of third-party services that may charge unauthorized fees for lost and found services. Always contact the appropriate department at the airport for lost and found items.

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Frequently Asked Questions (FAQ)

If you suspect you've lost an item within the airport terminals, excluding security checkpoints, immigration and customs areas, airline lounges, or items left on an airplane, you should reach out to the Airport Lost & Found department. Their operating hours are from 7:00 a.m. to 11:00 p.m and they can be contacted via phone at 1-833-253-2940.
For items lost at TSA security checkpoints, you can fill out a form provided by TSA on their website. Visit the TSA Lost and Found page for more information.
If you believe you've left an item on the aircraft, you can return to the gate, visit the Lost and Found desk if one is available, go to the luggage or baggage services desk for your airline, or contact your airline directly.
If your bag does not appear in the baggage claim area, you should immediately report the issue to the airline's baggage service desk. They will assist you in locating your lost baggage and provide you with information on their specific process and policy.
You can file your report online through the Lost Item Report Form. Make sure to provide as much detail as possible, including your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property.
Passports found are turned over to the U.S. Customs and Border Protection within five business days. If you've lost your passport, please contact IAH CBP at 1-281-230-4672.