Indianapolis Airport (IND) Guide
Welcome to Indianapolis Airport, the gateway to the Hoosier State! Whether you're traveling for business or pleasure, IND offers a convenient and stress-free experience. From the moment you step through the doors, you'll be greeted with Hoosier hospitality and a wide range of amenities to make your journey as comfortable as possible.
Looking for helpful information to get you from your door to your gate? Look no further than our extensive guide! We've got you covered with flight status and tracking, airline departure terminals and gate locations, parking options, terminal maps, and even food and shopping directories. Let us help you navigate IND Airport like a pro!
Helpful Tips
When to Arrive
It is recommended to arrive at the airport at least 2 hours before your domestic flight and 3 hours before your international flight. The busiest times at the airport are typically during early morning and late afternoon, so if possible, try to avoid scheduling flights during these times to avoid long lines and delays.
Getting to the Airport
There are several ways to get to Indianapolis Airport. If you prefer driving, the airport is easily accessible from I-70 and I-465. If you're not driving, there are several taxi and ride-sharing options available, including Uber and Lyft. Additionally, the IndyGo bus system offers several routes that stop at the airport.
Getting Oriented
If you're unfamiliar with Indianapolis Airport, using iFly.com's interactive airport maps can be a great way to get oriented. The maps provide detailed information about the airport's layout, including the location of gates, restaurants, shops, and other amenities. You can also use the maps to plan your route through the airport ahead of time, which can save you time and reduce stress.
Avoiding Delays
To avoid delays at IND, it's important to arrive early and be prepared for security screening. Make sure you have all necessary documents, such as your ID and boarding pass, easily accessible. Additionally, consider signing up for TSA PreCheck or CLEAR to expedite the security screening process. Finally, be aware of any potential weather or traffic delays and plan accordingly.
Security Wait Times
When traveling through IND Airport, it's important to budget enough time for TSA Security wait times. The wait times can vary depending on the day and time of your flight, as well as the number of passengers going through security. To ensure a stress-free experience, it's recommended to arrive at the airport at least two hours before your scheduled departure time. You can check the current TSA Security wait times at IND by visiting this link. This will allow you to plan accordingly and have a smooth journey through security.
Maps, Airlines & Amenities
Indianapolis Airport (IND) Terminals
Navigating IND's Terminals
Indianapolis International Airport has three terminals: Concourse A, Concourse B, and the Main Terminal. Concourse A has 20 gates and is primarily used by Delta Air Lines and Air Canada. Concourse B has 20 gates and is primarily used by Southwest Airlines. The Main Terminal has 29 gates and is used by all other airlines, including American Airlines, United Airlines, and Alaska Airlines.
When navigating the airport, it's important to pay attention to the signs and announcements. The airport has a variety of services and amenities, including restaurants, shops, and lounges. There are also information desks located throughout the airport where you can get assistance with directions or any other questions you may have.
Security checkpoints are located in each concourse and the Main Terminal. It's recommended that you arrive at the airport at least two hours before your scheduled departure time to allow enough time to check in, go through security, and get to your gate. If you have a connecting flight, be sure to check the airport map to see which terminal your connecting flight will depart from.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
The airport has three terminals: Concourse A, Concourse B, and the Main Terminal. To get between the terminals, passengers can use the airport's shuttle bus service, which operates 24/7 and runs every 10-15 minutes. The shuttle bus is free of charge and takes approximately 10 minutes to travel between the terminals. Passengers can board the shuttle bus outside of the baggage claim area of each terminal.
If passengers prefer to walk between the terminals, there is a pedestrian walkway that connects Concourse A and the Main Terminal. The walkway is located on the third floor of the parking garage and takes approximately 5-10 minutes to walk. To get from Concourse B to the Main Terminal, passengers can take the shuttle bus or walk to Concourse A and use the pedestrian walkway.
Dining, Shopping & Enjoying the Airport
Indianapolis Airport has a wide variety of restaurants and shops to choose from, so you're sure to find something to suit your tastes. Some of the most popular dining options include Chick-fil-A, Nature's Table, and Shapiro's Delicatessen. And when it comes to shopping, you can find everything from high-end clothing at Brooks Brothers to handmade chocolates at South Bend Chocolate Company. For a complete list of all the restaurants, bars, shops, and news stands available at Indianapolis Airport, check out iFly's interactive map.
The locations of all food, shops, and services at IND can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, discover what's available here.
Airport Hotels
Whether you're a business traveler, a sports enthusiast, or simply in need of a comfortable place to rest before your flight, we've got you covered. Our selection of hotels near the airport offers a unique blend of comfort, convenience, and amenities. From hotels offering complimentary shuttle services and unique features such as indoor swimming pools, fitness centers, and on-site restaurants, to those providing home-like amenities like kitchenettes and complimentary WiFi. Whether you prefer the cozy charm of a boutique hotel or the full-service experience of a well-known chain, you'll find a hotel that suits your needs. Check out our IND Airport Hotels for more information.
Picking Up and Dropping Off Passengers
When it comes to picking up and dropping off passengers at the airport, there are a few things to keep in mind. First, curbside parking is restricted to active loading and unloading only. This means that drivers cannot leave their vehicles unattended at the curb. If you need to wait for your passenger, you can use one of the airport's cell-phone waiting areas located near the terminals. These areas provide a convenient place to wait for your passenger to arrive and call you when they are ready to be picked up.
Once your passenger is ready to be picked up, head to the designated pick-up areas. These areas are located outside of the baggage claim areas in each terminal. If you are dropping off a passenger, head to the designated drop-off areas located outside of the ticketing areas in each terminal. Be sure to follow all posted signs and instructions to ensure a safe and efficient pick-up or drop-off experience.
Parking Facilities & Options
Indianapolis Airport offers several parking options for travelers, including on-site lots and garages. The Main Terminal Garage is located directly across from the terminal, while the Economy Lot is just a short shuttle ride away. There are also several other parking options available, including the Park & Walk Lot and the Valet Parking Service.
For those waiting to pick up arriving passengers, there is a designated Cell Phone Waiting Area located just outside the airport entrance. This area allows drivers to wait for their passengers without having to circle the airport or pay for parking.
Handicapped parking is available in all on-site parking areas, with designated spaces located close to the terminal entrances. There are also shuttle buses available for those who need assistance getting to and from their vehicles.
Off-airport parking is also available near Indianapolis Airport, providing an economical option for travelers. These parking facilities offer shuttle service to and from the airport, with some even offering additional amenities such as car washes and oil changes.
Get details about IND parking options and rates, along with more economical off-airport parking here.
Transportation Options
IND Airport offers various ground transportation options for travelers.
If you prefer to rent a car, you can find rental facilities on the lower level of the terminal garage. Major car rental providers such as Avis, Budget, Enterprise, Hertz, and National are available.
Taxi services are available at the curb on the lower level of the terminal. The fare to downtown Indianapolis is approximately $35. Drop-off areas are located at the curb on the departure level.
Shared ride services such as Uber and Lyft are also available. Pickup areas are located on the lower level of the terminal garage. Please note that there may be restrictions on the number of passengers and amount of luggage.
Airport shuttles are available for transportation to and from downtown Indianapolis. Pickup areas are located at Zone 1 on the lower level of the terminal. Fares start at $10 per person.
For those looking for public transportation, IndyGo offers bus service from the airport to downtown Indianapolis. The bus stop is located at Zone 7 on the lower level of the terminal. Fares start at $1.75 per person.
Passenger Services
The airport, located in the United States, offers a range of passenger services to make your travel experience as smooth as possible.
For those needing to stay connected, free wifi is available throughout the airport. If you happen to lose an item during your travels, the lost and found office is located in the main terminal. Families traveling with children can take advantage of the children's play area, located in Concourse A.
Special-needs services are available for those requiring assistance, including wheelchair access and designated parking spots. Banking services can be found in the main terminal, with ATMs located throughout the airport. In case of a medical emergency, medical help is available 24/7 in the airport's medical center, located in the main terminal.
Whether you're traveling through Concourse A, Concourse B, or the main terminal, Indianapolis Airport has a variety of passenger services to meet your needs.
Flight Status Info
Are you traveling through Indianapolis Airport and want to stay up-to-date with your flight status? There are a few ways to do so!
Firstly, you can use the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time updates on flight departures, delays, and gate information. Simply find the display nearest to your gate and check for your flight information.
Another option is to download your airline's mobile phone app. Most major airlines have apps that allow you to track your flight status, receive alerts about departure delays, cancelations, or gate changes, and even check in for your flight. You can also sign up for text, email, and push notifications through the app to stay informed about any changes to your flight.
Lastly, if you prefer to use a website, you can visit the flight departures page on ifly.com. This page provides real-time updates on flight departures, delays, and gate information for IND.
By using these methods, you can stay informed about any changes to your flight and ensure a smooth travel experience. Safe travels!
Passengers can check the status of their flight departure at IND Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
The airport is located in the United States and serves the city of Indianapolis and the surrounding areas. The airport has three terminals: Concourse A, Concourse B, and the Main Terminal.
On average, the airport handles around 143 daily flights and serves over 50 non-stop destinations. The top five destinations served by the airport are Atlanta, Chicago, Denver, Orlando, and Dallas/Fort Worth.
The airport is a hub for several airlines, including Delta Air Lines, FedEx Express, and UPS Airlines. The top airlines with the most daily flights at the airport are Delta Air Lines, Southwest Airlines, and American Airlines.
On average, the airport handles around 14,000 passengers daily and serves over 9 million passengers annually.
Airport History
The Indianapolis Airport, also known as the Indianapolis International Airport, has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:
- 1929: The Indianapolis Municipal Airport opens for commercial flights.
- 1944: The airport is renamed Weir Cook Municipal Airport in honor of World War II pilot Harvey Weir Cook.
- 1957: The airport undergoes a major expansion, including the addition of a new terminal building.
- 1976: The airport is renamed Indianapolis International Airport.
- 2008: A new state-of-the-art terminal building opens, replacing the old terminal that had been in use since 1957.
- 2014: The airport is named the Best Airport in North America by Airports Council International.
- 2017: The airport opens a new midfield terminal, allowing for increased capacity and improved passenger experience.
Today, the Indianapolis Airport serves as a major hub for several airlines and welcomes millions of travelers each year.
Airport Contact Info
- Indianapolis Airport website
- Phone: (317) 487-9594
- Email: [email protected]
- Mailing Address: 7800 Col. H. Weir Cook Memorial Dr, Indianapolis, IN 46241, United States
Traveler Help
Is there a nursing room in Concourse B?
Asked by Laurel - Fri, 14 October
Yes, it is near Gate 17.
How can I retrieve another person luggage who was directly transported to hospital from the plane? I am being asked to retrieve her car and her luggage. What do I need to be able to collect her luggage?
Asked by Brad Ulery - Tue, 20 September
Please contact the airline directly that she used and they should be able to assist you further.
What time does the airport open for the Delta terminal?
Asked by Britt Rust - Fri, 9 September
It depends on when the first flight for the day is scheduled. Please contact Delta at 800-221-1212 for the details on your day of the flight.
What is your address?
Asked by John Treace - Tue, 30 August
The address for the IND airport is 7800 Col. H. Weir Cook Memorial Dr, Indianapolis, IN 46241.
I lost a silver necklace when travelling on 15/5/22, please can you help.
Asked by Ellen Caton - Thu, 18 August
I would first contact your airlines directly to see if they had one turned in. The next option would be to contact the airport's guest services line at 1-317-487-7243.
I need to know AA airline baggage office phone number please.
Asked by MANOCHEHR ALLAEI - Mon, 8 August
You can contact American Airlines at 800-433-7300.
Is the McDonald's located in the main terminal?
Asked by Carol W Ogden - Fri, 5 August
Yes, McDonalds is located in the main terminal.
How long can you leave your car in long term parking?
Asked by Katie J Whitsitt - Sat, 30 July
There is no time limit listed regarding long-term parking. You can contact Guest Services at 317-487-7243 for a specific time frame to make sure you are good to go.
How do I contact American Airlines ?
Asked by Olha huida - Tue, 26 July
You can contact American Airlines at 800-433-7300.
My bags got lost but we haven't been able to track them to Indy. Who or where can I get them?
Asked by Kristin Miller - Fri, 15 July
You should contact your airlines directly with any questions regarding lost baggage.
When is the McDonalds open?
Asked by KP - Sat, 21 May
The airport McDonalds is open daily from 4:30am to 8pm, and is located in the Civic Plaza.
How do I contact Lost and Found?
Asked by KP - Sat, 14 May
You can fill out this form in order to contact Lost and Found. Good luck!
Directions to the airport?
Asked by Claire - Sat, 7 May
We recommend that you put this address into your GPS to get to the airport: 7800 Col. H. Weir Cook Memorial Dr, Indianapolis, IN 46241.
Is there a Starbucks at the airport?
Asked by Kea - Sat, 30 April
Yes, there are three Starbucks. One in Concourse A, one in Concourse B, and one in Civic Plaza.
Do you have unisex private changing bathrooms for families in concourse B?
Asked by David - Fri, 1 April
We could not confirm any private or family bathrooms, but there is a Nursing Mother's Room near Gate 19.
Can you get assistance with luggage at passenger drop off if you need wheel chair assistance?
Asked by Genii Gatter - Tue, 29 March
You can make arrangements with your Airline beforehand for any wheelchair assistance. If you have further needs that still arise please contact the airport's Accessibility Coordinator at 317-487-5129.
Is there a rule that all bags must be checked more than 45 minutes before the flight
Asked by David - Sun, 27 March
These rules are dependent on the airlines - we recommend contacting your airline directly to see their rules.
Are vaccines required for air travel to Florida?
Asked by Joaquin - Thu, 17 March
Vaccines are not required for any domestic travel, including to Florida.
When does security open in the morning?
Asked by Kea Paddy - Tue, 15 March
Security Checkpoint A opens at 4:15am. Security Checkpoint B opens at 3:45 am.
How much does long term parking cost?
Asked by Kea Paddy - Tue, 15 March
Long term parking costs $20 a day. Note that these rates can change without notice.
Is the Economy Parking Lot closed? It is mentioned it is above. When will it re-open?
Asked by Marcia - Sat, 19 February
The Economy Parking Lot is currently OPEN. Learn more about IND Airport parking and rates.
Where is the Allegiant ticket counter?
Asked by Thomas - Wed, 9 February
Allegiant Air and it's flights are located in Concourse B. However, all ticket counters are located within the Departure Level.