Question 1

How do I get around JAX Airport?

Accepted Answer

The airport has clear signage. The first floor hosts baggage claim and the second floor covers ticketing. The mezzanine offers shops and dining. Concourses A and C lie beyond security.

Question 2

Where can I check gate assignments for my flight?

Accepted Answer

Look at the information screens near your gate or ask an information desk. Airline boards also display gate details.

Question 3

How many gates are there at JAX Airport?

Accepted Answer

There are 20 gates. Concourse A has 10 gates and Concourse C has 10 gates.

Question 4

Where are the security checkpoints located?

Accepted Answer

You will find one checkpoint in Concourse A and one in Concourse C. TSA PreCheck lanes operate at each location.

Question 5

Are Fast Track lanes available?

Accepted Answer

No. Fast Track lanes are not available at JAX Airport.

Question 6

Where is passport and immigration control?

Accepted Answer

JAX does not have a dedicated international terminal. Passport and immigration control are not applicable for domestic flights.

Question 7

What food and retail options are available at JAX?

Accepted Answer

The main terminal offers eateries such as Starbucks, Dunkin', Chili's, and Quiznos. There are also retail shops including Hudson News and CNBC News.

Question 8

How do I use the interactive map?

Accepted Answer

Click on the map image or the associated button to search for gates, restaurants, lounges, and security checkpoints.

Question 9

Is there a shuttle to Concourse C?

Accepted Answer

There is no shuttle service between the main terminal and Concourse C. The concourses are within walking distance.

Question 10

Where are the baggage claim areas?

Accepted Answer

Baggage claim is on the lower level with four carousels. Each carousel serves specific airlines.

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Jacksonville Airport Main Terminal Map

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