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Guest Services and Help

Lima Jorge Chavez Airport LIM

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Guest Services at Lima Jorge Chavez LIM Airport

Lost & Found

For items lost on the airplane, contact your airline.
For items lost in the Terminal, contact the Customer Care desk (tel. 511) 5173500 / 5173501) or Security (tel. (511) 5173545 / 5173546); or e-mail [email protected] - items are held for 30 days only.

Mail Center


Pets are not allowed at the airport unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements. Also, if you want to take your pet overseas, you must call or go to the SENASA office. Their personnel are responsible for ensuring that your pet meets the necessary requirements to leave the country. They provide 24-hour service, and their phone number is (+511) 575-1599.


Smoking is not permitted in the terminal. However you can smoke outside the terminal or in the Smoking Bar located in the International Terminal - Tel: (511) 517-3207.

International Travelers at Lima Jorge Chavez LIM Airport