Aerial View of Durban King Shaka Airport

Durban King Shaka Airport DUR

Explore Today's Deals

Logo invertedDURDurban King Shaka Airport

Durban King Shaka Airport (DUR) Guide

Welcome to Durban King Shaka Airport, your entry to the scenic east coast of South Africa and home to the world's largest passenger terminal made of glass. Our concise guide ensures a smooth journey, offering essential information from flight status to terminal maps. Whether you're exploring parking options or seeking the best dining spots, we've streamlined everything for a hassle-free experience.

Ready for Durban? Dive into our Comprehensive Airport Guide for all you need to navigate DUR effortlessly, ensuring a memorable start or end to your travels.

Helpful Tips & Resources

Is La Mercy Airport (DUR) airport a bit unfamiliar to you? Look no further than for insightful tips and advice. Read on!

DUR has one main terminal building with two levels. The terminal is divided into two concourses, Concourse A and Concourse B. Concourse A has 10 gates and Concourse B has 15 gates. Major airlines such as British Airways, Emirates, and South African Airways operate from both concourses.

After passing through security, passengers will find a variety of shops, restaurants, and services located throughout the terminal. Duty-free shopping is available in the international departures area, and there are also several cafes and fast food options for those looking for a quick bite to eat. For travelers in need of relaxation, there is a spa and a lounge available for use.

Passengers can easily navigate the terminal by following the signage and information screens located throughout the building. There are also helpful airport staff members available to assist with any questions or concerns.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

DUR Airport has a single terminal building that serves both domestic and international flights. The terminal is divided into two levels, with arrivals on the lower level and departures on the upper level. Passengers can easily navigate between the two levels using escalators or elevators.

There is no need for passengers to transfer between terminals at the airport as there is only one terminal building. However, if passengers need to transfer to another airport, they can use the airport's shuttle bus service, which operates between the airport and various locations in Durban and surrounding areas. Alternatively, passengers can take a taxi or use a ride-sharing service to get to their next destination.

Picking Up and Dropping Off Passengers

At DUR Airport, passengers can be picked up and dropped off at the designated curbside areas outside of the terminal buildings. However, it is important to note that curbside parking is strictly prohibited and vehicles must not be left unattended. Drivers must remain with their vehicles at all times while waiting for passengers.

For those who wish to wait for arriving passengers, the airport provides a free cell-phone waiting area located just a few minutes away from the terminal buildings. This area allows drivers to park their vehicles and wait for their passengers to arrive before proceeding to the curbside pick-up area. This is a convenient option for those who want to avoid circling the airport or paying for parking while waiting for their loved ones.

Parking Facilities & Options

At the airport, there are several parking options available for travelers. The airport offers both covered and uncovered parking in their parking garages and lots. The parking garages are located within walking distance of the terminal, while the uncovered lots are a short shuttle ride away.

For those waiting to pick up arriving passengers, there are cell phone waiting areas available. These areas allow drivers to wait in their vehicles until their passengers have arrived and are ready to be picked up.

Handicapped parking is also available at Durban King Shaka Airport. These designated spots are located in both the parking garages and lots, and are conveniently located near the terminal for easy access.

For those looking for more economical parking options, off-airport parking is available near the airport. These parking lots offer shuttle service to and from the airport, and can be a cost-effective alternative to parking at the airport itself.

Get details about Durban Airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

DUR offers a variety of ground transportation options to get you to your destination. If you prefer to rent a car, major providers such as Avis, Budget, Europcar, Hertz, and Thrifty are available on-site at the airport. You can easily find the rental car counters in the arrivals area of the terminal.

If you prefer to take a taxi, there are designated drop-off areas located outside of the terminal building. The fares for taxis are metered and vary depending on your destination. It is always a good idea to confirm the fare with the driver before starting your journey.

Shared ride services such as Uber and Bolt are also available at DUR Airport. The pickup area for these services is located outside of the terminal building. Note that there may be restrictions on the number of passengers and luggage that can be accommodated in a shared ride.

Airport shuttles are a convenient option for those traveling to nearby hotels or other destinations. The shuttle service operates from the airport to various locations in Durban and the surrounding areas. Pickup areas for the shuttle service are located outside of the terminal building. Fares vary depending on your destination and the shuttle service provider.

If you prefer to use public transportation, the airport is served by the MyCiTi bus rapid transit system. The bus stop is located outside of the terminal building. The MyCiTi bus provides a convenient and affordable option for those traveling to various locations in Durban and the surrounding areas.

Airport Hotels

Looking for a convenient and comfortable stay near the airport? We've got you covered! Our comprehensive list of airport hotels caters to a variety of needs and preferences. From tranquil retreats to luxury estates, these accommodations promise comfort, convenience, and a taste of local charm. Whether you prefer beachfront apartments, a hotel with breathtaking sea views, or a place just minutes away from the airport, we have options for every budget. Ready to explore? Check out our King Shaka Airport Hotels now!

Dining, Shopping & Enjoying the Airport

Durban King Shaka Airport offers a variety of dining and shopping options for travelers. For those looking for a quick bite, there are several fast food chains such as KFC, Nando's, and Steers located throughout the airport. If you have more time to spare, we recommend trying out the local cuisine at Spur or Ocean Basket, both of which offer delicious South African dishes. For those looking for a caffeine fix, there are several coffee shops including Starbucks and Vida e Caffè.

In terms of shopping, Durban Airport has a range of stores to choose from. For souvenirs and gifts, we recommend checking out Big Five Duty Free or Out of Africa. For those looking for luxury brands, there is a Montblanc boutique as well as a Sunglass Hut. For travelers with children, there is a Kids Zone store that offers a variety of toys and games.

The locations of all food, shops, and services at DUR can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, find your choice of amenities here.

Passenger Services

The airport offers a range of passenger services to ensure a smooth and comfortable travel experience.

For those needing to stay connected, free wifi is available throughout the airport.

If you have lost an item during your travels, the airport has a lost and found service located in the arrivals area.

Traveling with children? The airport has designated play areas to keep the little ones entertained.

Special-needs services are available, including wheelchair assistance and accessible facilities.

Banking services are also available, with ATMs and currency exchange counters located throughout the airport.

In case of a medical emergency, the airport has a medical center located in the terminal building.

Flight Status Info

As an air traveler, it is essential to stay updated on the status of your flight departure. At Durban King Shaka Airport, there are several ways to check your flight status.

One of the most convenient ways to check your flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time updates on flight departures, delays, and gate information.

Passengers can also be alerted about departure delays, cancelations, or gate changes via the use of airline mobile phone apps. Most airlines have their mobile apps that provide real-time updates on flight status. Passengers can also receive updates through text, email, and push notifications.

It is always advisable to check the status of your flight before leaving for the airport. This can save you time and help you plan your trip accordingly.

Passengers can check the status of their flight departure at Durban Airport by visiting the flight departures page on, which provides real-time updates on flight departures, delays, and gate information.

Helpful Tips

When to Arrive

It is recommended to arrive at DUR Airport at least two hours before your scheduled departure time for domestic flights and three hours for international flights. The busiest times to avoid are during peak travel seasons, holidays, and weekends. It is also important to check the airline's website for any updates or changes to your flight schedule.

Getting to the Airport

The best way to get to the airport is by car or taxi. The airport is located approximately 35 kilometers north of Durban city center and can be accessed via the N2 highway. There are also shuttle services available from various locations in Durban. It is important to plan your route in advance and allow for extra time in case of traffic or unexpected delays.

Getting Oriented

When arriving at Durban King Shaka Airport, it is recommended to use the interactive airport maps available on to get oriented and navigate the airport. The maps provide detailed information on the location of check-in counters, baggage claim areas, and other airport facilities. There are also information desks located throughout the airport where staff can assist with any questions or concerns.

Avoiding Delays

To avoid delays at Durban Airport, it is important to arrive early, check-in online if possible, and follow all security procedures. It is also recommended to pack light and avoid bringing prohibited items in your carry-on or checked baggage. In case of flight delays or cancellations, it is important to stay informed and contact the airline for assistance.

Airport Facts & Stats

DUR, located in South Africa, is the primary airport serving Durban and the surrounding areas. The airport has a single terminal building that handles both domestic and international flights.

On average, the airport handles around 10 million passengers annually, with an average of 27,000 passengers daily. There are approximately 350 daily flights, with the busiest routes being Johannesburg, Cape Town, and Dubai.

The top airlines with the most daily flights at DUR Airport include South African Airways, British Airways, and Kulula. These airlines offer flights to a variety of destinations, including Johannesburg, Cape Town, Dubai, and Mauritius.

The airport serves a total of 30 destinations, with the top 5 destinations being Johannesburg, Cape Town, Dubai, Lanseria, and Mauritius. In addition to these destinations, the airport also offers flights to other popular destinations such as Harare, Maputo, and Livingstone.

Several airlines use the airport as a hub, including South African Airways, British Airways, and Kulula. These airlines offer connecting flights to a variety of domestic and international destinations.

Airport History

Durban King Shaka Airport, located in the KwaZulu-Natal province of South Africa, has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:

  • 1930s - The airport was originally established as the Durban International Airport.
  • 1952 - The airport was renamed to Louis Botha Airport in honor of the former South African Prime Minister.
  • 1973 - The airport was renamed to Durban International Airport.
  • 2010 - A new airport, Durban Airport, was built to replace the old Durban International Airport. The new airport was named after King Shaka, the founder of the Zulu Kingdom.
  • 2013 - DUR was voted the best regional airport in Africa at the Skytrax World Airport Awards.
  • 2018 - The airport underwent a major expansion, including the addition of a new runway and terminal building.

Today, DUR Airport serves as a major hub for both domestic and international flights, and continues to play an important role in the history and culture of South Africa.

Airport Contact Information

For more information about King Shaka International Airport, please refer to the following contact details:

  • IATA Code: DUR
  • Airport Website
  • Phone: +27 32 436 6000
  • Email: [email protected]
  • Mailing Address: King Shaka International Airport, Private Bag X29, Tongaat, 4400, South Africa

Note that the contact information provided here is subject to change by the airport operator(s).

Last updated:

Find more help here for your journey through the airport