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Guest Services and Help

Kona at Keahole Airport KOA

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Guest Services at Kona at Keahole KOA Airport

Other services offered by Kona International Airport:

Information desks throughout the Terminal complex are staffed by representatives of the Visitor Information Program (VIP), and are open daily, 7:45am-9pm - 9pm. Tel: (808) 329-3423.

Lost & Found

1. If you lost an item onboard your airplane, contact your airline's lost & found departmeen.
2. If you lost an item at the security checkpoint, contact TSA at 808-327-5914.
3. If you lost an item at the any other place in the Airport, contact the Lost & Found department located in the security office, or call 808-329-5072.

Mail Center


Pets are not allowed inside the terminal complex, unless in a kennel, with the exception of working dogs on a leash.

Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. 


International Travelers at Kona at Keahole KOA Airport

Passenger Tips

As your hub for information about Kona at Keahole Airport, iFly.com can help you get to, through, and between airports with ease. Here are some suggestions that can help you on your visit to the airport:

  • Need some cash or local currency for your trip? Check here for the location of in-terminal ATMs or currency exchangers.
  • Find business services here, like copy machines, postal services, or notaries.
  • In the event of an emergency, the airport is prepared to accommodate those with special needs and provide medical attention for minor medical issues.
  • Check here to view a list of which airlines are served by the airport.
  • Be sure to know how long you will need to wait at the security checkpoint closest to your gate.
  • Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
  • If you're flying into a city from another location and require a speedy way to reach your destination, contact one of these taxi or limousine services.