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Guest Services and Help

Montreal Trudeau Airport YUL

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Guest Services at Montreal Trudeau YUL Airport

Lost & Found

 Lost and found items can be claimed at the airport cloakroom. Information (24/7): 514 633-2076 or 514 633-2077 E-mail: [email protected] Note: If you think you’ve left an item on a plane, please contact your airline.  

Mail Center


Pets are allowed in the terminal as long as they are in a cage or on a leash. If you are travelling with your pet, please ask your airline before you leave about the options available to you, the type of cage to use, how to prepare your pet, restrictions and applicable fees, etc. In most cases, this information is provided on your carrier’s website. If your pet travels as cargo, you must pick it up from your airline’s cargo services area.


In accordance with the regulations currently in effect, the Montréal–Trudeau terminal offers a non-smoking environment. Smoking is strictly prohibited throughout the terminal as well as on the apron. Nevertheless there are smoking areas in front of the terminal.

International Travelers at Montreal Trudeau YUL Airport