John Glenn Columbus Airport (CMH) Guide
Welcome to Columbus Airport, the gateway to Ohio's capital city and beyond. With a focus on convenience and comfort, CMH offers a variety of amenities to make your travel experience as smooth as possible. From delicious dining options to unique shopping opportunities, you'll find everything you need to make the most of your time at the airport.
Looking for helpful information to get you from your door to your gate? Our comprehensive guide has got you covered. You'll find everything from up-to-date flight status and tracking to airline departure terminals and gate locations. Plus, we've got all the details on parking options, terminal maps, and food and shopping directories. So sit back, relax, and let us help you navigate your way through CMH Airport.
Helpful Tips
When to Arrive
It is recommended to arrive at the airport at least 2 hours before your scheduled departure time for domestic flights and 3 hours for international flights. The busiest times at the airport are typically during the early morning and late afternoon, so if possible, try to schedule your flight outside of these times to avoid crowds and long lines.
Getting to the Airport
There are several ways to get to John Glenn Columbus Airport, including driving, taking a taxi or rideshare service, or using public transportation. If you choose to drive, there are several parking options available, including short-term and long-term parking. If you prefer to take public transportation, the Central Ohio Transit Authority(COTA) offers bus service to the airport from various locations throughout the city.
Getting Oriented
When you arrive at Columbus Airport, you can use iFly.com's interactive airport maps to get oriented and find your way around the airport. The maps provide detailed information about each terminal, including the location of gates, restaurants, shops, and other amenities. You can also use the maps to locate restrooms, baggage claim areas, and other important facilities.
Avoiding Delays
To avoid delays at CMH, be sure to check your flight status before you leave for the airport. You can do this by visiting the airport's website or by downloading the airport's mobile app. If you do experience a delay, be sure to stay informed and follow the instructions of airport staff. You may also want to pack some snacks and a book or other form of entertainment to help pass the time.
Security Wait Times
At CMH Airport, TSA Security wait times can vary depending on the time of day and day of the week. During peak travel times, such as holidays and weekends, wait times can be longer than usual. However, the airport has implemented several measures to help reduce wait times, such as adding more TSA officers and utilizing advanced technology for security screenings. It is recommended that travelers arrive at the airport at least two hours before their scheduled departure time to allow for enough time to check in and go through security. You can check TSA Wait Times now, so you can budget how much time you need to get to the airport.
Maps, Airlines & Amenities
John Glenn Columbus Airport (CMH) Terminals
Navigating CMH's Terminals
The airport has four terminals: Concourse A, Concourse B, Concourse C, and the Main Terminal. Concourse A has 10 gates and is primarily used by Southwest Airlines. Concourse B has 12 gates and is used by American Airlines, Delta Air Lines, and United Airlines. Concourse C has 8 gates and is used by Frontier Airlines and Spirit Airlines. The Main Terminal has 32 gates and is used by various airlines, including Air Canada, Alaska Airlines, and JetBlue Airways.
When navigating the airport, it's important to know which terminal your airline is using. You can check your boarding pass or ask an airport employee for assistance. The airport also provides clear signage throughout the terminals to help you find your way.
Once you know which terminal you need to be in, you can easily move between them using the airport's shuttle service. The shuttle runs every 5-7 minutes and is free of charge.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
John Glenn Columbus Airport has four terminals: Concourse A, Concourse B, Concourse C, and Main Terminal. The terminals are connected to each other by a pedestrian walkway, which is accessible from the baggage claim area of each terminal. The walkway between the Main Terminal and Concourse C is the longest, taking approximately 10 minutes to walk. The walkway between the Main Terminal and Concourse A takes about 5 minutes, and the walkway between the Main Terminal and Concourse B takes about 7 minutes.
For passengers who prefer not to walk, there is a complimentary shuttle bus that runs between all terminals. The shuttle bus runs every 5-10 minutes and is wheelchair accessible. Additionally, there is a train that runs between the Main Terminal and Concourse B, which is located on the second floor of the terminal. The train runs every 2-3 minutes and is also wheelchair accessible.
Dining, Shopping & Enjoying the Airport
If you're looking for a bite to eat or some last-minute shopping at Columbus Airport, you won't be disappointed. Concourse B is home to Wolfgang Puck Express, a popular restaurant chain known for its delicious pizzas and pastas. If you're in the mood for something lighter, head to Concourse C and check out the salad bar at Cameron Mitchell Market. For a quick snack, grab a sandwich or pastry at Au Bon Pain in the Main Terminal.
When it comes to shopping, you'll find plenty of options at CMH. If you're looking for souvenirs or gifts, head to the Ohio Market in Concourse B. For luxury goods and designer brands, check out the shops in Concourse A, including Michael Kors and Tumi. And if you need to pick up some reading material for your flight, stop by Hudson News in the Main Terminal.
The locations of all food, shops, and services at CMH Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, discover what's available here.
Airport Hotels
Travel can be tiring, but a comfortable and convenient hotel can make all the difference. Whether you're seeking a place to relax before an early flight, a convenient location for a business trip, or a base to explore the city, we've got you covered. From well-known chains like Fairfield Inn & Suites by Marriott and Hampton Inn to unique stays like Housepitality - The Gahanna Ranch, there are options to suit every traveler's needs. Most of these hotels offer amenities like complimentary WiFi, fitness centers, and shuttle services to and from the airport. Some are also conveniently located near local attractions, making it easy for you to explore the city during your stay. Ready to book now? View all Columbus Airport Hotels here.
Picking Up and Dropping Off Passengers
At the airport, passengers can be picked up and dropped off at the curbside of the Main Terminal or any of the three concourses: A, B, and C. However, drivers should be aware of the curbside parking restrictions and time limits. Unattended vehicles are not allowed to park or wait at the curbside, and drivers are not allowed to leave their vehicles unattended at any time. Violators will be ticketed and towed.
If you need to wait for arriving passengers, the airport provides a free cell-phone waiting area located near the airport's entrance. Drivers can park and wait for their passengers to call them and let them know they are ready to be picked up. This area is a convenient option for drivers who want to avoid circling the airport or paying for parking while waiting for their passengers.
Parking Facilities & Options
John Glenn Columbus Airport offers a variety of parking options to accommodate all travelers. There are several parking lots and garages located within walking distance of the terminals, including the Red, Blue, and Green Lots, as well as the Long-Term Garage. For those who prefer to park closer to their terminal, there is also a Short-Term Garage located adjacent to the Main Terminal.
If you are waiting to pick up a passenger, there are cell phone waiting areas available near the airport. These areas allow you to wait in your vehicle until your passenger has arrived and is ready to be picked up.
Handicapped parking is available in all parking areas at Columbus Airport. There are designated spaces located near the entrances of each parking area, as well as in the garages.
For those looking for a more economical parking option, off-airport parking is available near the airport. These parking lots offer shuttle service to and from the airport, and can be a cost-effective alternative to parking at the airport itself.
Get details about CMH parking options and rates, along with more economical off-airport parking here.
Transportation Options
CMH Airport offers a variety of ground transportation options to help travelers get to their destinations.
If you prefer to rent a car, there are several car rental facilities available at the airport, including major providers such as Avis, Budget, Enterprise, Hertz, and National. You can find the rental car counters in the baggage claim area of the terminal.
If you need a taxi, you can find them outside of baggage claim. The airport sets the fares for taxis and they are based on the distance you travel. The fare from the airport to downtown Columbus is approximately $25.
Shared ride services, such as Uber and Lyft, are also available at the airport. You can find the pickup areas for these services outside of baggage claim. However, please note that these services have restrictions on the size of the vehicle and the number of passengers.
Airport shuttles are available for travelers who need transportation to nearby hotels. You can find the pickup areas for these shuttles outside of baggage claim. The fares for these shuttles vary depending on your destination.
If you prefer public transportation, the Central Ohio Transit Authority (COTA) operates a bus service that connects the airport to downtown Columbus and other areas. You can find the COTA bus stop outside of baggage claim. The fare for a one-way trip is $2.75.
Passenger Services
The airport offers a variety of passenger services to make your travel experience as comfortable as possible.
For those who need to stay connected, free Wi-Fi is available throughout the airport. Lost and found services are also available at the airport, located in the main terminal. If you are traveling with children, there are designated play areas located in Concourse B and Concourse C to keep them entertained.
For travelers with special needs, John Glenn Columbus Airport offers a range of services including wheelchair assistance, accessible restrooms, and designated parking spaces. If you require medical assistance, there is a medical clinic located in the main terminal.
For your banking needs, there are ATMs located throughout the airport, and currency exchange services are available in the main terminal.
Flight Status Info
As an air traveler, it's important to stay informed about the status of your flight. Fortunately, there are several ways to get flight status updates at Columbus Airport.
One of the easiest ways to check flight status is by using the in-airport flight displays (FIDS). These screens are located throughout the airport and provide real-time information on flight departures, arrivals, delays, and gate information. Simply find the display for your airline and flight number to get the latest updates.
Another helpful tool is the use of airline mobile phone apps. Most major airlines have their own app that allows passengers to check their flight status, receive alerts about departure delays, cancelations, or gate changes, and even check-in for their flight. Passengers can also choose to receive updates via text, email, or push notifications.
Finally, passengers can check the status of their flight departure at CMH by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
CMH Airport is a major airport located in Columbus, Ohio, United States. It serves as a hub for several airlines and offers flights to a variety of destinations across the United States and internationally.
The airport has a total of four terminals: Concourse A, Concourse B, Concourse C, and the Main Terminal. These terminals are home to several airlines, including American Airlines, Delta Air Lines, Southwest Airlines, and United Airlines.
On average, the airport handles around 30,000 passengers per day and operates approximately 150 daily flights. The airport offers non-stop flights to over 40 destinations, including popular cities such as New York, Chicago, and Atlanta.
The top five destinations served by John Glenn Columbus Airport are Atlanta, Chicago, New York, Dallas, and Denver. These cities are all major hubs for airlines and offer connections to a variety of other destinations.
Several airlines use Columbus Airport as a hub, including Southwest Airlines and NetJets. These airlines offer a variety of flights to destinations across the United States and internationally.
Airport History
CMH, formerly known as Port Columbus International Airport, is a civil-military airport located in Columbus, Ohio. The airport was named in honor of the late astronaut and Ohio Senator John Glenn.
Here are some significant events in the airport's history:
- 1929 - The airport was established as a municipal airport.
- 1941 - The airport was taken over by the United States Army Air Forces and renamed to the Northeast Army Airfield.
- 1946 - The airport was returned to civilian control and renamed Port Columbus Airport.
- 1958 - The airport's terminal building was expanded and a new control tower was constructed.
- 1974 - The airport was renamed Port Columbus International Airport to reflect its growing international traffic.
- 1991 - A new terminal building was opened to replace the outdated 1958 terminal.
- 2016 - The airport was renamed John Glenn Columbus International Airport in honor of the late astronaut and Ohio Senator John Glenn.
Today, CMH Airport serves more than 8 million passengers annually and offers nonstop flights to more than 40 destinations across the United States and Mexico.
Airport Contact Info
For more information about the airport, please see the following:
- Airport Website
- Phone Number: (614) 239-4000
- Email Address: [email protected]
- Mailing Address: 4600 International Gateway, Columbus, OH 43219
Traveler Help
Is valet parking opened?
Asked by Karen - Sat, 8 October
Valet parking is currently closed.
Do I need to book long term parking?
Asked by laurie - Wed, 5 October
Long term parking doesn't have to be booked in advance.
What are the long term parking rates?
Asked by frank - Wed, 28 September
Parking in the long-term garage costs $5 for the first hour, and $3 for each additional hour until you reach the daily maximum of $20 per 24-hour period.
What is the phone number of baggage counter for United Airlines?
Asked by gingging - Fri, 2 September
The phone number for United Airlines baggage is 800-335-2247.
What is the address for this airport?
Asked by MARGARET TOJO - Mon, 29 August
The address for this airport is 4600 International Gateway, Columbus, OH 43219.
How do I locate TSA Management?
Asked by robert - Fri, 19 August
You can reach TSA at (855) 787-2227.
How do I contact AA baggage office?
Asked by Kaila oberhaus - Mon, 8 August
The phone number for American Airlines baggage service is 800-866-4010.
Are there any airline or other lounges at CMH?
Asked by Mary Rowley - Mon, 11 July
The only lounge available at the airport is for military members and their families.
Pet relief area near Concourse B?
Asked by Julie Welling - Sat, 9 July
The only pet relief station is located outside of the baggage claim area.
What time does the security check gates open in the morning?
Asked by Betty Jasper - Thu, 23 June
The security check gates open at 4:30 A.M. and they don't close down until after the final flight departs from the airport.
My luggage was lost along and my return flight cancelled. I have been unable to reach ANYONE to find luggage which has my address and my phone number. I paid the airline and airport to make sure my suitcase would travel with me.
Asked by Kristen Shearer - Tue, 17 May
You must contact your airline directly for any lost luggage issues or concerns around cancelled flights - the airport itself cannot assist. Good luck!
Lost luggage?
Asked by Joseph - Tue, 3 May
Please contact your airline directly for assistance with lost luggage. Good luck!
Do shuttles to and from the red and blue areas run 24 hours?
Asked by mike - Wed, 27 April
Yes, they leave the terminals every 15-18 minutes.
Is there a delta airline lounge?
Asked by Daniel - Sun, 17 April
No, there is no Delta lounge at this airport.
What's the Baggage Center phone number?
Asked by Tim Hedges - Thu, 7 April
For baggage services, call 303-390-9067. We also recommend contacting your airline directly with any baggage issues.
Has the green lot reopened?
Asked by John - Tue, 5 April
Yes the green parking lot is currently open.
Had to stay in DFW for medical reason and didn't make the connecting flight but my bags did. How can I get them back?
Asked by throck robertson - Mon, 28 March
Please contact your airline directly regarding any lost luggage. Good luck!
What are the shuttle hours?
Asked by Thomas Orville Wharton - Thu, 10 March
There are a variety of different airport shuttle options for this airport. This page has more information on shuttles.
Our baggage arrived without us, we had to take a different flight.
Asked by Renee penrod - Wed, 2 March
Please contact your airline directly about delayed or missing baggage. Good luck!
Is taxi service available after 9pm?
Asked by lin - Wed, 23 February
Yes, taxi service is available 24 hours a day.
Can I use a credit card to pay long term parking?
Asked by Bob Hill - Fri, 18 February
Yes, you can pay with a credit card to pay for long-term parking. They accept American Express, Discover, MasterCard, and VISA.
Can I pre-pay my parking in the red lot at a discount rate?
Asked by Lennea Tinsky - Sat, 12 February
There is no reservation required for this lot and no discounted rates available for pre-paying.
Is the skycap service currently operational? If so are there specific hours of operation?
Asked by Charles Civiletto - Thu, 10 February
Skycap service is located curbside at the north and south entranceways as well as on the baggage claim level, and service is available for all departing airlines and flights.