PDX Airport Lost and Found
Have you misplaced an item at the Portland Airport? Don't fret! Our comprehensive guide provides you with all the necessary information to help you retrieve your lost belongings. From the operating hours of the Lost & Found office to the procedure for reporting a lost item, we've got you covered. We also provide details for items lost at specific locations such as airport terminals, security checkpoints, and even on the plane.
Scroll down to get specific information about what to do if you lost an item at PDX.
Tips, Help & Resources
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- Need some cash or local currency for your trip? Go here for the location of PDX's in-terminal ATMs or currency exchangers.
- Make use of the wifi offered for free with portland-international-airport's terminals and explore the web if you have some time before your departure!
- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
- Looking to get the best deal possible on your flight from PDX airport? Check multiple sites, and consider nearby airports.
Contact Information and Operating Hours
The Lost & Found office at the airport operates from Monday to Friday, between 9:00 a.m. and 5:00 p.m. The office remains closed on weekends and on certain observed holidays such as New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day (and the day after), and Christmas Day.
The Lost & Found office is located on Level 1 in P1 (Short Term Parking Garage), adjacent to the Transportation Plaza. For assistance during business hours or for possible assistance with an essential item only after-hours (6:00 a.m. – 9 p.m. PT), travelers are advised to contact the Lost & Found office. If you are physically onsite at the airport overnight, please pick up a white phone for assistance.
Location-Specific Procedures
Items Lost in Airport Terminals
If you suspect that you've lost an item on the airport property, either inside or outside the terminals (excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane), you can report it to the Lost & Found office during their operating hours.
Items Lost at Security Checkpoint Areas
For items lost at a TSA security checkpoint, you can find more information and contact details at the following URL: TSA Lost & Found Info.
Items Lost in Other Areas
For items lost in areas such as parking areas, rental car facilities, shuttle buses, and similar areas that are not located inside the airport, travelers should contact the Lost & Found office for assistance.
Items Lost on the Plane
If you believe you've left an item on the aircraft after arriving at Portland Airport, you have several options. The first step is to return to the gate where your flight arrived, if possible. If you can't return to the gate or if the item isn't there, check with the lost and found desk if one is available at the airport.
Another option is to go to the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. If you still can't locate your item, your final option is to contact the airline directly. They may have additional procedures in place for handling lost items.
Lost Checked Baggage
If your bag does not appear in the baggage claim area within a reasonable amount of time after your flight has landed, don't panic. The first step is to contact the baggage services desk of your airline, usually located within the baggage claim area. They can assist you in tracking your bag and, in many cases, can arrange for it to be delivered to you when it is found.
Here are the contact details for the most popular airlines that service Portland Airport:
If your airline is not listed above, check out airlines that serve PDX for contact info and more.
How to File a Report
If you've lost an item, it's important to report it as soon as possible. To file a lost item report, you can visit the following URL: Lost & Found Claim. When filling out the form, be prepared to provide your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features.
Collection, Delivery, and Charges
Once your item has been located, you can collect it from the Lost & Found office during their operating hours. Please note that the airport does not charge any fees for inquiring about lost items.
Special Considerations
For health and safety reasons, items such as perishable food, inexpensive food and drink containers, pillows, blankets and soiled clothing are discarded at the end of each business day and will not be stored by the Lost & Found office. If you believe your item was stolen, not lost, you can file a police report at the following URL: Police Report.
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Frequently Asked Questions (FAQ)
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