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Guest Services and Help

Quad City Airport MLI

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Guest Services at Quad City MLI Airport

The Visitor Informaton & Traveler Service at Quad City Airport is across from the gift shop, near the hanging airplane. Open Mon-Thu 8am-4:30pm and staffed by volunteers, can give you information about local attractions & businesses and assist with yuor travel needs. Call 1-800-747-7800 or visit the Quad Cities Convention & Visitors Bureau.

Lost & Found

If you lost an item at the gate area or onboard your airplane, contact your airline.
For delayed or lost baggage contact your airline, or make a claim with an airline employee at the baggage claim area.

For items lost in the terminal call during regular business hrs: 309-764-9621, option 7. The MAA office logs in all lost items, and locks & stores them.
For items lost at the TSA security checkpoint, call 309-757-6617 or e-mail (with proper item description) to:   [email protected]

Mail Center

Mail boxes are available outside of the MLI terminal.


Pets are not allowed in the MLI terminal unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements.


International Travelers at Quad City MLI Airport

Passenger Tips

As your hub for information about Quad City Airport, iFly.com can help you get to, through, and between airports with ease. Here are some suggestions that can help you on your visit to the airport:

  • Need some cash or local currency for your trip? Check here for the location of in-terminal ATMs or currency exchangers.
  • Find business services here, like copy machines, postal services, or notaries.
  • In the event of an emergency, the airport is prepared to accommodate those with special needs and provide medical attention for minor medical issues.
  • Check here to view a list of which airlines are served by the airport.
  • Be sure to know how long you will need to wait at the security checkpoint closest to your gate.
  • Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
  • If you're flying into a city from another location and require a speedy way to reach your destination, contact one of these taxi or limousine services.