SMF Airport Lost and Found
Whether you've misplaced a beloved souvenir or lost track of your luggage, navigating the lost and found process at an airport can be a daunting task. This guide aims to make that process a little easier for you. From contact information and operating hours to location-specific procedures and special considerations, we've compiled a comprehensive guide to assist you in your search at the Sacramento Airport.
Scroll down to get specific information about what to do if you lost an item at SMF.
Tips, Help & Resources
iFly.com helps you get to, through, and between airports like a pro. Here are some suggestions to help you on your trip through the airport:
- Need some cash or local currency for your trip? Go here for the location of SMF's in-terminal ATMs or currency exchangers.
- Make use of the wifi offered for free with sacramento-international-airport's terminals and explore the web if you have some time before your departure!
- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
- Looking to get the best deal possible on your flight from SMF airport? Check multiple sites, and consider nearby airports.
Contact Information and Operating Hours
If you've misplaced an item at the airport, the Lost and Found Department is ready to assist you. Here's how you can reach out to them:
- Phone: (916) 874.0701 (Please leave a detailed message about your lost item)
- Email: [email protected]
- Operating Hours: 7 a.m.- 6 p.m. Monday through Friday. Closed on holidays.
- Physical Address: 7001 Lindbergh Drive (located between Terminal A and Terminal B). Some onsite parking is available.
Location-Specific Procedures
Items Lost in Airport Terminals
If you suspect that you've lost an item within the airport terminals (excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane), you should contact the Lost and Found Department using the contact information provided above.
Items Lost at Security Checkpoint Areas
If you've lost an item at a security checkpoint, you can reach out directly to the TSA by calling +1-916-830-0227.
Items Lost in Other Areas
For items lost in areas such as parking lots, rental car facilities, shuttle buses, or other areas outside the airport terminals, you should still contact the Lost and Found Department. They will guide you on the best course of action.
Items Lost on the Plane
If you believe you've left an item on the aircraft after arriving at Sacramento Airport, there are several options available to you. First, you can attempt to return to the gate where your flight disembarked, as some items may be found by cleaning crews and left there. If this isn't possible or successful, try visiting the Lost and Found desk if one is available at the airport. This is where items found within the airport are typically stored. If you can't locate your item there, head to the luggage or baggage services desk for your airline, which is typically located in the baggage claim area. If all else fails, contact your airline directly as they may have specific procedures for items left on their aircraft.
Lost Checked Baggage
If your bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. The first step is to report the issue to the airline's baggage service office, which is usually located near the baggage claim area. They can help track down your bag or file a claim if necessary.
Here is the contact information for the most popular airlines servicing Sacramento Airport:
- Southwest Airlines Contact Info
- United Airlines Contact Info
- American Airlines Contact Info
- Delta Air Lines Contact Info
If your airline is not listed above, check out all airlines that serve SMF for contact info and more.
How to File a Report
Unfortunately, the airport does not support online form submission for lost items. To report a lost item, you must contact the Lost and Found Department directly via the phone number or email address provided. When reporting, be prepared to give your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features.
Collection, Delivery, and Charges
Information on how to collect found items, the availability of delivery services, and any associated fees or charges is not provided. Please inquire about these details when contacting the Lost and Found Department.
Special Considerations
For sensitive items such as passports or electronics, the Lost and Found Department may have additional security measures or privacy concerns. Information on the handling of unclaimed items and any legal notices related to lost and found items is also not provided. Be aware of third-party services that may charge unauthorized fees and always contact the Lost and Found Department directly for the most reliable information.
Last updated:
Frequently Asked Questions (FAQ)
Find more help here for your journey through the airport