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Guest Services and Help

Sacramento Airport SMF

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Guest Services at Sacramento SMF Airport

Other services offered at Sacramento Airport:

Information Booths
are staffed by volunteer Airport Ambassadors, located  lobbies of Terminals A and B of the Airport. Those trained volunteers are on hand daily 8am-8pm to answer questions and offer information about the airport and local tourist attractions.
Brochures available at the booths includes the Sacramento Convention and Visitors Bureau ‘Visitors Guide, brochures for various attractions throughout the region, and a variety of airport publications. Volunteers will answer questions about International’s facilities and services, provide directions to visitors from out of town, and contact the Sheriff’s Department in the event of an emergency.
For Paging Services call 916-929-5411, then press  at the prompt to reach the operator.
Priority lanes  for all airlines are available at security checkpoints in both Terminals A & B. As each airline has its own criteria for usage, it is best to contact your airline for specifics.

Lost & Found

Report lost luggage, or items lost in the gate area of SMF Airport, or onboard your airplane, directly  to you airline's lost & found department.

All items lost in other parts of the terminal
will be turned over to the Airport Division of the Sacramento County Sheriff's Department - located at 7001 LindbergDrive, (between Terminals A & B), Sacramento, SA 95837 (tel. 916-874-0701 - leaving detailed data about lost/found item - or - e-mail: [email protected]

If you need to file a claim with TSA, call 916-830-0220.

Mail Center


Animals are not permitted in the terminal at SMF Airport unless they are being used to assist disabled individuals, or are in proper pet carriers. Contact your airline as to their requirements.

Pet relief areas:
Terminal A - right behind Southwest Airlines curbside check-in;
Terminal B at grass patio area on south end outside baggage claim.


Smoking is not allowed inside or within 20 feet of any Sacramento County building.

International Travelers at Sacramento SMF Airport