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Syracuse Hancock Airport SYR

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Syracuse Hancock Airport (SYR) Guide

Welcome to Syracuse Airport, where convenience and comfort are our top priorities. Located in the heart of New York, our airport offers a stress-free travel experience with a variety of amenities and services. Whether you're a frequent flyer or a first-time traveler, our extensive guide provides helpful information and tips to ensure a smooth journey from your door to your gate. You'll find everything you need to know about flight status & tracking, airline departure terminals and gate locations, parking options, terminal maps, plus food and shopping directories. For more detailed information about other major airports, check out the Comprehensive Airport Guide on iFly. Let us help you make the most of your time at SYR!

Helpful Tips

When to Arrive

It is recommended to arrive at SYR Airport at least 2 hours before your scheduled departure time for domestic flights and 3 hours for international flights. This will give you enough time to check-in, go through security, and reach your gate. The busiest times at the airport are typically during the morning and early afternoon, so it is best to avoid those times if possible.

Getting to the Airport

The best way to get to the airport is by car. The airport is located just 6 miles north of downtown Syracuse and is easily accessible from Interstate 81. If you are not driving, there are also several taxi and shuttle services available in the area. Additionally, the airport offers a variety of parking options, including short-term, long-term, and economy parking.

Getting Oriented

When you arrive at Syracuse Hancock Airport, it is important to get oriented as quickly as possible. One helpful tool is's interactive airport maps, which allow you to easily navigate the airport and find your gate. You can also use the airport's information kiosks and signage to help you get around. If you have any questions or need assistance, the airport's customer service representatives are always available to help.

Avoiding Delays

To avoid delays at Syracuse Airport, it is important to arrive early and be prepared. Make sure you have all necessary documents, such as your boarding pass and ID, easily accessible. Additionally, be aware of any TSA regulations and pack accordingly to avoid any holdups at security. Finally, check your flight status regularly to stay up-to-date on any delays or cancellations.

Security Wait Times

When traveling through SYR, it's important to budget enough time for TSA Security wait times. The airport recommends arriving at least 90 minutes before your domestic flight and two hours before your international flight to allow for security screening. However, wait times can vary depending on the time of day and the volume of travelers. To avoid any stress or potential delays, it's best to check the current TSA Security wait times before heading to the airport. You can check TSA Wait Times now, so you can budget how much time you need to get to the airport.

Navigating SYR's Terminals

SYR Airport has three terminals: Main Terminal, Terminal A, and Terminal B. The Main Terminal is the largest and busiest terminal, with 15 gates. Terminal A and Terminal B each have 5 gates. Major airlines such as American Airlines, Delta Air Lines, and United Airlines operate out of the Main Terminal. Terminal A is used by Allegiant Air, while Terminal B is used by JetBlue Airways.

To navigate the airport, follow the signs that indicate the terminal you need to go to. If you're not sure which terminal your airline operates out of, check your ticket or contact your airline. Once you're in the correct terminal, look for the gate number on your ticket and follow the signs to that gate.

Need to find food or services? Use our interactive airport map to locate restaurants, shops, restrooms, and other amenities. You can also use the map to find your airline departure gate.

Connecting Between Terminals

At the airport, there are three terminals: the Main Terminal, Terminal A, and Terminal B. Getting between the terminals is easy and convenient. Passengers can walk between the terminals, and the walk time is approximately 5 minutes from the Main Terminal to Terminal A and 10 minutes from the Main Terminal to Terminal B.

For passengers who prefer not to walk, there is a shuttle bus that operates between the terminals. The shuttle bus runs every 10 minutes and is free of charge. The shuttle bus can be found outside of the Main Terminal and Terminal A, and it stops at all three terminals.

Dining, Shopping & Enjoying the Airport

If you're looking for a bite to eat or some last-minute shopping before your flight, Syracuse Hancock Airport has plenty of options to choose from. For a quick snack or coffee, head to Dunkin' Donuts or Starbucks, both located in the Main Terminal. If you have more time to spare, check out Johnny Rockets for classic American burgers and milkshakes, or the Empire Room for a sit-down meal with a view of the runway.

For shopping, there are several options throughout the airport. In Terminal A, you'll find Hudson News for books, magazines, and snacks, as well as Tech on the Go for electronics and travel accessories. In Terminal B, there's a PGA Tour Shop for golf enthusiasts, and a Syracuse Treasures store for locally-made souvenirs.

The locations of all food, shops, and services at Syracuse Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, click here to navigate the options.

Airport Hotels

Looking for a convenient and comfortable stay near the airport? Our guide offers a selection of hotels to suit every traveler's needs. From budget-friendly options like the Red Roof Inn Syracuse and Motel 6-East Syracuse, NY, to luxurious stays at the Embassy Suites Syracuse and Best Western Plus East Syracuse, we have you covered. Most of these hotels are within a 2-mile radius of the airport, ensuring a quick commute for your flight. Many offer complimentary shuttle services, free Wi-Fi, and in-house restaurants or kitchens. Whether you're seeking a hotel with business facilities, family-friendly amenities, or proximity to local attractions, you'll find a suitable option here. Discover the best hotel options with our SYR Hotels guide.

Picking Up and Dropping Off Passengers

At SYR Airport, passengers can be picked up and dropped off at the curbside of the Main Terminal, Terminal A, and Terminal B. However, there are restrictions on curbside parking, and vehicles cannot be left unattended. Drivers must stay with their vehicles at all times while waiting for passengers.

If drivers need to wait for passengers for an extended period of time, they can use the cell-phone waiting areas located near the airport. These waiting areas are free of charge and provide a convenient place for drivers to wait until their passengers are ready to be picked up. Once passengers are ready, drivers can easily make their way to the curbside for pick up.

Parking Facilities & Options

If you're flying out of the airport, you'll have several parking options to choose from. The airport offers both short-term and long-term parking in its parking garage, located directly across from the terminal building. There is also a surface lot located adjacent to the garage, which offers both short-term and long-term parking options.

If you're waiting to pick up a passenger, the airport has a free cell phone waiting area located just a few minutes from the terminal. This area allows you to wait in your car until your passenger is ready to be picked up, at which point you can quickly drive over to the terminal to meet them.

Handicapped parking is available in both the parking garage and the surface lot, with designated spaces located near the terminal building.

If you're looking for a more economical parking option, off-airport parking is available near the airport. These lots typically offer shuttle service to and from the airport, and can be a good choice if you're planning to be away for an extended period of time.

Get details about SYR parking options and rates, along with more economical off-airport parking here.

Transportation Options

When arriving at Syracuse Hancock Airport, there are several ground transportation options available to travelers.

If you prefer to rent a car, there are several major car rental providers located at the airport, including Avis, Budget, Enterprise, Hertz, and National. You can find their rental counters located in the baggage claim area of the terminal.

For those who prefer to take a taxi, there are designated drop-off areas located outside of the terminal. The fare for a taxi ride from the airport to downtown Syracuse is approximately $25.

Shared ride services, such as Uber and Lyft, are also available at Syracuse Airport. The pickup area for these services is located outside of the terminal, near the taxi drop-off area. However, it is important to note that there are restrictions on where these services can drop off passengers.

If you prefer to take an airport shuttle, there are several options available. The Syracuse Regional Airport Taxi provides shuttle service to and from the airport, with pickup areas located outside of the terminal. The fare for this service varies depending on your destination.

Finally, for those who prefer public transportation, the Centro bus system provides service to and from the airport. The bus stop is located outside of the terminal, near the taxi drop-off area. The fare for a one-way trip is $2.

Passenger Services

SYR offers a range of passenger services to make your travel experience as comfortable and stress-free as possible. Whether you're traveling with children, have special needs, or need medical assistance, the airport has got you covered.

For those who need to stay connected, free Wi-Fi is available throughout the airport. If you've lost an item during your travels, head to the lost and found located in the main terminal. If you're traveling with little ones, there are children's play areas located in Terminal A and Terminal B.

If you require special assistance, the airport offers a range of services to accommodate your needs. From wheelchair assistance to hearing loops and visual paging, the airport is committed to making travel accessible for everyone. Additionally, there are accessible restrooms and parking spaces available.

For your banking needs, there is an ATM located in the main terminal. If you require medical assistance, there is a first aid station located in the main terminal as well. If you need additional medical assistance, there is a medical center located just outside of the airport.

Flight Status Info

As an air traveler, it's important to stay up-to-date with the status of your flight. Luckily, there are several ways to check the flight status at SYR Airport.

One of the most convenient ways is to use the in-airport flight displays (FIDS) located throughout the airport. These displays provide real-time information on flight departures, arrivals, delays, and gate information. Simply find the display that corresponds with your flight and check the status.

Another way to stay informed is through airline mobile phone apps. Most airlines offer apps that allow passengers to check the status of their flight, receive alerts about departure delays, cancellations, or gate changes, and even check in for their flight. These apps can be downloaded for free on both iOS and Android devices.

In addition to mobile apps, passengers can also receive updates via text, email, and push notifications. To sign up for these alerts, simply visit your airline's website and enter your flight information.

Passengers can check the status of their flight departure at the airport by visiting the flight departures page on, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

Syracuse Hancock Airport is a domestic airport located in Syracuse, New York, United States. It serves the Central New York region and is the largest airport in the area.

The airport has three terminals: Main Terminal, Terminal A, and Terminal B. Terminal A and B are used for charter flights and cargo operations.

The top airlines with the most daily flights at Syracuse Airport are Delta Air Lines, American Airlines, and United Airlines. On average, the airport handles around 8,000 passengers daily and has approximately 80 daily flights.

SYR serves over 20 destinations on average, with the top 5 destinations being Atlanta, Charlotte, Chicago, Detroit, and Philadelphia.

The airport is a hub for two airlines: Boutique Air and FedEx Express.

Airport History

SYR Airport, located in Syracuse, New York, has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:

  • 1919 - The first airport in Syracuse, known as the Taft Farm Flying Field, opens.
  • 1927 - The airport is officially named Hancock Field in honor of Lt. Col. Francis S. Hancock, who died in a plane crash during World War I.
  • 1940s - The airport undergoes major expansion to accommodate military aircraft during World War II.
  • 1950s - Commercial airlines begin offering flights out of Hancock Field.
  • 1962 - The airport's name is changed to Syracuse Hancock International Airport to reflect its growing international connections.
  • 1990s - The airport undergoes a series of renovations and upgrades, including the addition of a new terminal building.
  • 2001 - Following the September 11th terrorist attacks, the airport implements new security measures to ensure passenger safety.
  • 2010s - The airport continues to expand and modernize, with the addition of new airlines and destinations.

Today, Syracuse Hancock International Airport serves over 2 million passengers annually and is an important hub for travel in upstate New York.

Airport Contact Info

For more information about the airport, please refer to the following contact details: