SYR Airport Insights & Guide
Key SYR Airport Topics:- Frequent Flier Tips
- Airport Recent News
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know SYR Airport
Welcome to our comprehensive guide for Syracuse Hancock Airport . Serving as a gateway to the Central New York region, this airport is known for its ease of navigation and friendly service. One unique feature of SYR is its dedication to accessibility, with a range of services designed to accommodate every traveler's needs. This guide will provide you with essential information to navigate the airport and enhance your travel experience. If you're interested in exploring other airports on your journey, our complete guide to airports is an excellent resource.
iFly Tip: Make your journey stress-free with our baggage advice.
Navigating SYR's Terminals
SYR Airport has three terminals: Main Terminal, Terminal A, and Terminal B. The Main Terminal is the largest and busiest terminal, with 15 gates. Terminal A and Terminal B each have 5 gates. Major airlines such as American Airlines, Delta Air Lines, and United Airlines operate out of the Main Terminal. Terminal A is used by Allegiant Air, while Terminal B is used by JetBlue Airways.
To navigate the airport, follow the signs that indicate the terminal you need to go to. If you're not sure which terminal your airline operates out of, check your ticket or contact your airline. Once you're in the correct terminal, look for the gate number on your ticket and follow the signs to that gate.
Need to find food or services? Use our interactive airport map to locate restaurants, shops, restrooms, and other amenities. You can also use the map to find your airline departure gate.
Connecting Between Terminals
At the airport, there are three terminals: the Main Terminal, Terminal A, and Terminal B. Getting between the terminals is easy and convenient. Passengers can walk between the terminals, and the walk time is approximately 5 minutes from the Main Terminal to Terminal A and 10 minutes from the Main Terminal to Terminal B.
For passengers who prefer not to walk, there is a shuttle bus that operates between the terminals. The shuttle bus runs every 10 minutes and is free of charge. The shuttle bus can be found outside of the Main Terminal and Terminal A, and it stops at all three terminals.
Frequent Flier Tips
To help make your experience at Syracuse Hancock International Airport (SYR) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from SYR-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"SYR has a straightforward layout with two main concourses: Concourse A and Concourse B. Concourse A primarily serves American Airlines and JetBlue, while Concourse B is used by Delta and United. Both concourses are easily accessible from the central terminal area, so you won't have to walk far." — John D., Syracuse, NY, August 2023
"If you're flying out of Concourse B, remember that the security lines can get long during peak hours. Arrive early to avoid the rush, especially on Monday mornings and Friday afternoons." — Maria S., Liverpool, NY, July 2023
Getting To/From the City
"For a quick and affordable way to get to downtown Syracuse, I recommend using the Centro Bus service. It’s reliable and stops right outside the terminal. A taxi or rideshare will get you there faster, but the bus is a great budget-friendly option." — Ahmed K., North Syracuse, NY, September 2023
"If you’re renting a car, the rental car center is conveniently located just a short walk from baggage claim. All major rental companies are represented, so you’ll have plenty of choices." — Emily R., East Syracuse, NY, October 2023
Parking
"The airport’s parking garage is adjacent to the terminal, making it super convenient for short trips. For longer stays, the economy lot offers a free shuttle service that runs every 10-15 minutes." — Michael P., Cicero, NY, November 2023
"If you’re picking someone up, use the Cell Phone Lot. It’s free and just a couple of minutes from the terminal. You can wait there until your passenger is ready to be picked up." — Jessica T., Baldwinsville, NY, December 2023
Inside the Airport
"SYR has a decent selection of dining options. If you’re looking for a quick bite, try Dunkin' Donuts or Johnny Rockets. For something more substantial, the Middle Ages Brewing Company offers great local beers and pub food." — David M., Fayetteville, NY, January 2024
"Don’t miss the souvenir shop near Gate 6. They have a fantastic selection of local products, including Syracuse University gear and New York State maple syrup." — Linda G., Manlius, NY, February 2024
Avoiding Delays and Stress
"Check the TSA wait times online before you leave for the airport. SYR is generally efficient, but knowing the current wait times can help you plan better and reduce stress." — Brian H., DeWitt, NY, March 2024
"If you have a bit of time before your flight, the airport’s free Wi-Fi is reliable and fast. It’s perfect for catching up on emails or streaming a show while you wait." — Rachel W., Camillus, NY, April 2024
"For those traveling with kids, the family restrooms are a lifesaver. They’re spacious and equipped with changing tables, making it easier to manage little ones." — Karen L., Clay, NY, May 2024
iFly Tip: Avoid unnecessary delays by staying aware of security checkpoint errors.
Picking Up and Dropping Off Passengers
At SYR Airport, passengers can be picked up and dropped off at the curbside of the Main Terminal, Terminal A, and Terminal B. However, there are restrictions on curbside parking, and vehicles cannot be left unattended. Drivers must stay with their vehicles at all times while waiting for passengers.
If drivers need to wait for passengers for an extended period of time, they can use the cell-phone waiting areas located near the airport. These waiting areas are free of charge and provide a convenient place for drivers to wait until their passengers are ready to be picked up. Once passengers are ready, drivers can easily make their way to the curbside for pick up.
Parking Facilities & Options
If you're flying out of the airport, you'll have several parking options to choose from. The airport offers both short-term and long-term parking in its parking garage, located directly across from the terminal building. There is also a surface lot located adjacent to the garage, which offers both short-term and long-term parking options.
If you're waiting to pick up a passenger, the airport has a free cell phone waiting area located just a few minutes from the terminal. This area allows you to wait in your car until your passenger is ready to be picked up, at which point you can quickly drive over to the terminal to meet them.
Handicapped parking is available in both the parking garage and the surface lot, with designated spaces located near the terminal building.
If you're looking for a more economical parking option, off-airport parking is available near the airport. These lots typically offer shuttle service to and from the airport, and can be a good choice if you're planning to be away for an extended period of time.
Get details about SYR parking options and rates, along with more economical off-airport parking here.
Transportation Options
When arriving at Syracuse Hancock Airport, there are several ground transportation options available to travelers.
If you prefer to rent a car, there are several major car rental providers located at the airport, including Avis, Budget, Enterprise, Hertz, and National. You can find their rental counters located in the baggage claim area of the terminal.
For those who prefer to take a taxi, there are designated drop-off areas located outside of the terminal. The fare for a taxi ride from the airport to downtown Syracuse is approximately $25.
Shared ride services, such as Uber and Lyft, are also available at Syracuse Airport. The pickup area for these services is located outside of the terminal, near the taxi drop-off area. However, it is important to note that there are restrictions on where these services can drop off passengers.
If you prefer to take an airport shuttle, there are several options available. The Syracuse Regional Airport Taxi provides shuttle service to and from the airport, with pickup areas located outside of the terminal. The fare for this service varies depending on your destination.
Finally, for those who prefer public transportation, the Centro bus system provides service to and from the airport. The bus stop is located outside of the terminal, near the taxi drop-off area. The fare for a one-way trip is $2.
iFly Tip: Discover the significance of global airline hubs in the aviation industry.
Airport Hotels
Looking for a convenient and comfortable stay near the airport? Our guide offers a selection of hotels to suit every traveler's needs. From budget-friendly options like the Red Roof Inn Syracuse and Motel 6-East Syracuse, NY, to luxurious stays at the Embassy Suites Syracuse and Best Western Plus East Syracuse, we have you covered. Most of these hotels are within a 2-mile radius of the airport, ensuring a quick commute for your flight. Many offer complimentary shuttle services, free Wi-Fi, and in-house restaurants or kitchens. Whether you're seeking a hotel with business facilities, family-friendly amenities, or proximity to local attractions, you'll find a suitable option here. Discover the best hotel options with our SYR Hotels guide.
Dining, Shopping & Enjoying the Airport
If you're looking for a bite to eat or some last-minute shopping before your flight, Syracuse Hancock Airport has plenty of options to choose from. For a quick snack or coffee, head to Dunkin' Donuts or Starbucks, both located in the Main Terminal. If you have more time to spare, check out Johnny Rockets for classic American burgers and milkshakes, or the Empire Room for a sit-down meal with a view of the runway.
For shopping, there are several options throughout the airport. In Terminal A, you'll find Hudson News for books, magazines, and snacks, as well as Tech on the Go for electronics and travel accessories. In Terminal B, there's a PGA Tour Shop for golf enthusiasts, and a Syracuse Treasures store for locally-made souvenirs.
The locations of all food, shops, and services at Syracuse Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, click here to navigate the options.
Passenger Services
SYR offers a range of passenger services to make your travel experience as comfortable and stress-free as possible. Whether you're traveling with children, have special needs, or need medical assistance, the airport has got you covered.
For those who need to stay connected, free Wi-Fi is available throughout the airport. If you've lost an item during your travels, head to the lost and found located in the main terminal. If you're traveling with little ones, there are children's play areas located in Terminal A and Terminal B.
If you require special assistance, the airport offers a range of services to accommodate your needs. From wheelchair assistance to hearing loops and visual paging, the airport is committed to making travel accessible for everyone. Additionally, there are accessible restrooms and parking spaces available.
For your banking needs, there is an ATM located in the main terminal. If you require medical assistance, there is a first aid station located in the main terminal as well. If you need additional medical assistance, there is a medical center located just outside of the airport.
Flight Status Info
As an air traveler, it's important to stay up-to-date with the status of your flight. Luckily, there are several ways to check the flight status at SYR Airport.
One of the most convenient ways is to use the in-airport flight displays (FIDS) located throughout the airport. These displays provide real-time information on flight departures, arrivals, delays, and gate information. Simply find the display that corresponds with your flight and check the status.
Another way to stay informed is through airline mobile phone apps. Most airlines offer apps that allow passengers to check the status of their flight, receive alerts about departure delays, cancellations, or gate changes, and even check in for their flight. These apps can be downloaded for free on both iOS and Android devices.
In addition to mobile apps, passengers can also receive updates via text, email, and push notifications. To sign up for these alerts, simply visit your airline's website and enter your flight information.
Passengers can check the status of their flight departure at the airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
- Location: Syracuse Hancock International Airport (SYR) is located in Syracuse, New York, United States.
- Terminals: The airport features a Main Terminal, Terminal A, and Terminal B. Terminal A and B are primarily used for charter flights and cargo operations.
- Airlines Served: Major airlines serving the airport include Delta Air Lines, United Airlines, and American Airlines. For a comprehensive list of airlines, visit the SYR Airlines Served page.
- Passenger Traffic: Syracuse Hancock handles approximately 8,000 passengers daily.
- Daily Flights: The airport sees around 80 daily flights.
- Top Destinations: The most popular destinations served from SYR are Atlanta, Charlotte, Chicago, Detroit, and Philadelphia.
- Hub Status: Syracuse Hancock is a hub for Boutique Air and FedEx Express.
Airport History
SYR Airport, located in Syracuse, New York, has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:
- 1919 - The first airport in Syracuse, known as the Taft Farm Flying Field, opens.
- 1927 - The airport is officially named Hancock Field in honor of Lt. Col. Francis S. Hancock, who died in a plane crash during World War I.
- 1940s - The airport undergoes major expansion to accommodate military aircraft during World War II.
- 1950s - Commercial airlines begin offering flights out of Hancock Field.
- 1962 - The airport's name is changed to Syracuse Hancock International Airport to reflect its growing international connections.
- 1990s - The airport undergoes a series of renovations and upgrades, including the addition of a new terminal building.
- 2001 - Following the September 11th terrorist attacks, the airport implements new security measures to ensure passenger safety.
- 2010s - The airport continues to expand and modernize, with the addition of new airlines and destinations.
Today, Syracuse Hancock International Airport serves over 2 million passengers annually and is an important hub for travel in upstate New York.
Airport Contact Information
For more information about Syracuse Hancock International Airport, please refer to the following contact details:
- IATA Code: SYR
- Airport Website
- Phone: +1 315-454-4330
- Email: [email protected]
- Mailing Address: Syracuse Hancock International Airport, 1000 Col Eileen Collins Blvd, Syracuse, NY 13212, United States
Note that the contact information provided here is subject to change by the airport operator(s).
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Syracuse Hancock Airport Q&A
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