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AKL Terminal Maps & Guide

Are you traveling through Auckland Airport and want to know what to expect? Look no further than this terminal guide, which will help you understand and navigate the airport with ease. Auckland Airport is divided into two main terminals, the Domestic Terminal and the International Terminal, both of which offer a range of amenities, including food, shopping, lounges, and more. This terminal guide will provide you with detailed information on everything from terminal layouts to security checkpoints, so you can have a stress-free travel experience. Scroll down for more detailed information.

AKL Interactive Airport Map

Auckland Airport AKL Terminal Overview Map

Airport Terminal Maps

Do you know your specific departure or arrival terminal at AKL Airport? Select it from the list of terminal maps below, and use the interactive map to find all available amenities, and even navigate to them, or to another terminal if you're connecting at the airport.

Auckland Airport Terminal Layout

The airport is divided into two main terminals: the Domestic Terminal and the International Terminal. The Domestic Terminal is located on the western side of the airport, while the International Terminal is located on the eastern side. Both terminals are connected by a covered walkway, making it easy to move between them.

Overview of Terminals

The Domestic Terminal at AKL is primarily used by Air New Zealand and other domestic airlines. It has a range of shops, cafes, and restaurants, as well as ATMs and currency exchange services. There are also car rental services available at the Domestic Terminal.

The International Terminal at Auckland Airport is used by a range of international airlines. It has a larger selection of shops, cafes, and restaurants than the Domestic Terminal, as well as duty-free shopping and other services such as lounges and shower facilities. There are also car rental services available at the International Terminal.

Getting Between Terminals

If you need to transfer between the Domestic Terminal and the International Terminal, there is a covered walkway that connects the two terminals. The walkway is located on the ground floor of the International Terminal, near the arrivals area. It takes around 10-15 minutes to walk between the terminals.

If you have a lot of luggage or prefer not to walk, there is also a free shuttle bus service that runs between the terminals. The shuttle bus departs from the ground floor of the International Terminal, near Door 4. It runs every 15 minutes during peak times and every 20-30 minutes at other times.

Food, Shops & Services

Auckland Airport is a hub for food and shopping, with a wide range of options available for travelers. The airport has two terminals, the Domestic Terminal and the International Terminal, both of which offer a variety of dining and shopping options.

The Domestic Terminal has a range of cafes and restaurants, including Burger King, Subway, and Coffee Club. For those looking for a quick snack, there are also several grab-and-go options available, such as Hudsons Coffee and Tank Juice. In addition to food options, the Domestic Terminal also has a variety of shops, including duty-free stores, souvenir shops, and convenience stores.

The International Terminal offers even more amenities, with a wider range of dining options, including international cuisine such as Japanese, Italian, and Indian. There are also several bars and cafes, perfect for those looking for a pre-flight drink or a quick coffee. For shopping, the International Terminal has a range of high-end stores, including Michael Hill and Swarovski, as well as duty-free shops selling a variety of products, from cosmetics to electronics.

Tips, Help & Resources

Using the interactive airport maps, iFly.com can help you get through, and between the AKL terminals with ease. Here are some things you may want to know that can assist you during your journey through the airport: 

  • If you have some time before your flight's departure, be sure to grab some food to-go or peruse the shops, but be sure to return to the gate before boarding time!
  • How long is the TSA line? Be sure to know how long you will need to wait at the AKL security area closest to your gate.
  • Remember that a great low-cost alternative to parking within the airport facility is to use an off-airport parking lot.  They offer lower costs, a bit further away from the terminals.
  • Auckland airport periodically adds and removes airlines.  To see which airlines are served by the airport check here.
  • If you have large or heavy luggage to pickup from Auckland's baggage claim, the airport has baggage carts located near the arrival carousels.

Locations of Security Checkpoint(s)

AKL Airport has multiple security checkpoints located throughout both the Domestic and International Terminals. The Domestic Terminal has two security checkpoints, one located on the ground floor and the other on the first floor. The International Terminal has four security checkpoints, two located on the ground floor and two on the first floor. It is recommended that passengers arrive at the airport with ample time to pass through security and reach their gate.

Fast Track Lanes and Locations

Fast Track lanes are available for eligible passengers at the airport. These lanes provide a quicker route through security and immigration control. Fast Track lanes are located at security checkpoints in both the Domestic and International Terminals. Eligible passengers include those traveling in Business Class, Premium Economy, or with elite status on their airline's frequent flyer program. Additionally, Fast Track access can be purchased for a fee at the airport.

Passport & Immigration Control Locations

Passport and immigration control is located in the International Terminal at AKL. Upon arrival, passengers will pass through immigration control before collecting their luggage. Departing passengers will pass through passport control after passing through security. It is important to have all necessary travel documents, such as a valid passport and visa, before arriving at the airport to avoid any delays or issues with immigration control.

Airport Lounge Locations

Auckland Airport offers a range of lounges for passengers to relax and unwind before their flight. The lounges are located in both the Domestic and International Terminals.

The Air New Zealand Lounge is located in the International Terminal, near Gate 10. This lounge is available to Air New Zealand Koru Club members, Star Alliance Gold members, and Business Class passengers. The lounge offers a range of amenities, including complimentary food and beverages, Wi-Fi, and shower facilities.

The Emperor Lounge is located in both the Domestic and International Terminals. The Domestic lounge is located near Gate 15, while the International lounge is located near Gate 6. This lounge is available to all passengers for a fee, and offers a range of amenities, including food and beverages, Wi-Fi, and shower facilities.

Baggage Claim Areas

Upon arrival at Auckland Airport, passengers can easily locate the baggage claim areas in both the Domestic and International Terminals. The baggage claim areas are clearly marked with signs and are located near the exit doors. Passengers are advised to check the flight information screens to find out which baggage carousel their luggage will be arriving on. Once passengers have collected their luggage, they can proceed to the customs area for clearance.

Luggage Cart Availability

Luggage carts are available for passengers to use free of charge at AKL Airport. These carts can be found in the baggage claim areas, as well as in the check-in areas of both the Domestic and International Terminals. Passengers can easily identify the luggage carts by their bright yellow color. However, it is important to note that luggage carts cannot be taken beyond the baggage claim areas.

Luggage Storage Locations (Left Luggage)

For passengers who need to store their luggage for a few hours or days, the airport offers left luggage services. The left luggage facilities are located in the International Terminal, near the arrivals area. Passengers can store their luggage for a fee, which is based on the size and duration of storage. It is important to note that the left luggage facilities have limited operating hours, so passengers should check the airport website for more information before arriving.

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Auckland Terminal Q&A

You can navigate between the terminals by using the covered walkway located on the ground floor of the International Terminal, near the arrivals area. It takes approximately 10-15 minutes to walk. Alternatively, a free shuttle bus service runs between the terminals, departing from near Door 4 of the International Terminal, with services every 15 minutes during peak times and every 20-30 minutes otherwise.
Yes, Fast Track lanes are available at security checkpoints in both the Domestic and International Terminals for eligible passengers, including those traveling in Business Class, Premium Economy, or with elite status in their airline's frequent flyer program. Fast Track access can also be purchased for a fee at the airport.
Both terminals offer a variety of dining and shopping options. The Domestic Terminal features cafes and restaurants such as Burger King and Subway, as well as shops including duty-free stores. The International Terminal offers a wider range of dining options, including international cuisine and bars, and shopping options like high-end stores and duty-free shops.
Airport lounges are located in both the Domestic and International Terminals. The Air New Zealand Lounge, near Gate 10 in the International Terminal, is accessible to Air New Zealand Koru Club members, Star Alliance Gold members, and Business Class passengers. The Emperor Lounge, located near Gate 15 in the Domestic Terminal and Gate 6 in the International Terminal, is available to all passengers for a fee.
The airport offers left luggage services in the International Terminal, near the arrivals area. You can store your luggage for a fee, which varies based on the size of the luggage and the duration of storage. Be aware that the left luggage facilities have limited operating hours, so it's advisable to check the airport website for more information.
Luggage carts are available free of charge in the baggage claim areas and the check-in areas of both the Domestic and International Terminals. The carts are easily identifiable by their bright yellow color. Please note that these carts cannot be taken beyond the baggage claim areas.
It is recommended that passengers arrive at the airport with ample time to pass through security and reach their gate, considering the multiple security checkpoints located throughout both the Domestic and International Terminals. The exact time may vary depending on your flight and terminal, so it's a good idea to check with your airline for specific recommendations.