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Lost And Found Baltimore Washington Airport

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BWI Airport Lost and Found

Have you misplaced an item while traveling through the Baltimore Washington Airport? Don't worry, we have compiled a comprehensive guide to assist you in recovering your lost belongings. This guide covers everything from the operating hours of the Lost and Found office, to specific procedures for different locations within the airport, to how to file a report and finally, the collection, delivery, and charges associated with retrieving your item.

Scroll down to get specific information about what to do if you lost an item at BWI.

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Contact Information and Operating Hours

The Lost and Found office at the airport is open Monday through Friday, from 9:00 a.m. to 5:00 p.m., with a brief closure from 1:00 p.m. to 1:30 p.m. Please note that the office is closed on all Maryland state holidays. To schedule an appointment, you can call 410-859-7387. If there is no answer, kindly leave your name, phone number, and a desired appointment time. The office is conveniently located at the exit to Concourse C on the upper level of the terminal. For additional assistance, you can also reach out via email at [email protected].

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect you have lost an item within the airport terminal, excluding security checkpoints, immigration and customs areas, airline lounges, or items left on an airplane, please contact the Lost and Found office. This can be done by filling out the online form or by scheduling an appointment to visit the office.

Items Lost at Security Checkpoint Areas

For items misplaced at TSA security checkpoints, you can file a report through the TSA's lost and found form, which can be found here.

Items Lost in Other Areas

For items left in the parking garages or lots, please contact SP+ Parking at 410-859-9230. For items lost in any other areas, you can contact the Lost and Found office by filling out the online form or via email.

Items Lost on the Plane

If you believe you have left an item on the aircraft after arriving at Baltimore Washington Airport, there are several steps you can take. Firstly, you can return to the gate where your flight arrived, as the item may still be there. Secondly, you can go to the lost and found desk if one is available at the airport. This location is typically where items found on planes are brought. Thirdly, you can go to the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. Lastly, you can contact your airline directly, as they may have additional procedures in place for lost items.

Lost Checked Baggage

If your checked baggage does not appear in the baggage claim area within a reasonable amount of time, you should contact your airline immediately. Each airline has its own procedures for handling lost baggage, and they will guide you through the necessary steps to locate your luggage.

Here are the most popular airlines that service Baltimore Washington Airport, along with links to their customer service pages:

If your airline is not listed above, check out all airlines that serve BWI for contact info and more.

How to File a Report

If you have lost an item, it is best to report it as soon as possible. When filing a report, make sure to provide as much detail as possible. This includes your full name, contact number, date and time of travel, the airline you used, and a comprehensive description of the lost item. This description should include brand, color, size, type, and any identifiable features. You can file a report online using the form.

Collection, Delivery, and Charges

Once your item has been found, you can collect it from the Lost and Found office. Please note that you may need to schedule an appointment to pick up your item. Information regarding delivery services, if available, and any associated fees will be provided when you contact the Lost and Found office.

Special Considerations

For sensitive items like passports or electronics, additional security measures may be in place. It is also important to be aware of third-party services that may charge unauthorized fees. Always contact the Lost and Found office directly for the most accurate and up-to-date information.

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Frequently Asked Questions (FAQ)

The Lost and Found office at the airport is open Monday through Friday, from 9:00 a.m. to 5:00 p.m., with a brief closure from 1:00 p.m. to 1:30 p.m. The office is closed on all Maryland state holidays.
You can contact the Lost and Found office by filling out the online form or by scheduling an appointment to visit the office. You can also reach out via email at [email protected].
For items misplaced at TSA security checkpoints, you can file a report through the TSA's lost and found form, which can be found here.
Firstly, you can return to the gate where your flight arrived, as the item may still be there. Secondly, you can go to the lost and found desk if one is available at the airport. Thirdly, you can go to the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. Lastly, you can contact your airline directly, as they may have additional procedures in place for lost items.
If your checked baggage does not appear in the baggage claim area within a reasonable amount of time, you should contact your airline immediately. Each airline has its own procedures for handling lost baggage, and they will guide you through the necessary steps to locate your luggage.
If you have lost an item, it is best to report it as soon as possible. You can file a report online using the form. Be sure to provide as much detail as possible, including your full name, contact number, date and time of travel, the airline you used, and a comprehensive description of the lost item.
Once your item has been found, you can collect it from the Lost and Found office. You may need to schedule an appointment to pick up your item. Information regarding delivery services, if available, and any associated fees will be provided when you contact the Lost and Found office.