Guest Services at Dallas Fort Worth DFW Airport
If you need assistance or have questions, ask one of DFW Airport's many Ambassadors - they will be happy to help. Airport Information booths are located in each terminal.
Main Number: 972 574 8888
DPS Information Hotline: 972 574 5530
TDD Phones are located in all terminals
Travelers Aid Dallas/Fort Worth: 972 574 4420
The Guest Services Center is located at Terminal B, Area 14.
Paging & Operations: At Terminals A & C - tel. 972-973-3112; at Terminals B, D & E: tel. 972-973-3112. Also white paging telephones (with red background) are available in all terminals come with specific instructions for use.
The services listed below - Airline Clubs, 'Minute Suites', Personal Care & Miscellaneous - indicate Terminal & area - i.e., "B14" means: Terminal B, Area 14:
Airline Clubs: American Admirals Club - A24, B6, C20, D24; British Ariways Lounge - D21; Delta Sky Club - E10, Korean Air Lounge - D21; Lufthansa Lounge - D21; Priority Pass -D21, E7; Qantas Business Lounge - D21; The Club at DFW - D21; United - E5.
Minute Suites: 'Minute Suites' with showers have arrived at Terminal D, near gate D23 (Terminal A will have soon two). Each Minute Suite has a daybed with pillows & blankets, screens out outside noise, and delivers the equivalent of a 3-hour sleep in only 26 minutes. The suites includes DIRECTV, Internet access, and flight-tracking information. Current fees for a 1-hr minimum stay are $34, increase every 15 mins thereafter by $8.50, and have a flat rate for overnight stays at $125.
Barber Shop - C17;
Manicure - D20, D24
Massage Chairs - D20, D224
Massage Therapist - D20, D24
Pedicure - B24, D20, D24
Shoe Shine by DFW Barber Shop - C17; by Goodfellows - A14, A35, B10, B20, C10, C27, D21, D25, D36, E14, E36
XpresSpa - D20, D24
Yoga Studio - D40
Children's Play area - D1; Aquafina Jr. Flyers Club - A13, B12, C14, at McDonald's - D33.
Entertainment: In-Motion Entertainment - D10, D31, E16; Terminal D3 Theaters - D18; DFW Airport Walking Path - D6-D40;
Pet hotel 'Pradise 4 Paws' is on 3010 N. Airfield Drive; pet reief area E34
Security Checkpoint Mailers at pre-security: A21, A22, A35, B9, B19, C10, C21, C31, D16, D23, D30, E8, E15, E33
Tax-Free Shops - pre-security D30
Travel insurance by Travelex - pre-security D11, D22; international re-check D24, D36
Travelers Aid - E4 Lower Level, pre-security (tel: 972-973-4420; fax 4425). It also handles some of Lost & Found inquiries.
USO Center - B15, D22.
Lost & Found
1. Travelers Aid at Terminal E: lower level, outside of security, at E4; tel: 972-973-4420 or visit: www.travelersaiddfw.org .
2. Travelers Aid at Terminal D: in the D15 baggage claim area, outside of security, lower level; tel: 972-973-5050.
3. American Airlines Lost and Found, at Terminal C, inside security across from gate C2. Tel: 972-425-2465; email at [email protected]
Note that each airline also has a small internal lost and found area, which is usually in their baggage office or behind their ticket counters.
FedEx drop box is at A13, C2 & D23.
U.S. Mail Boxes are at A13, B14, C12, D23, E31.
Security Checkpoint Mailers are located outside of Securiy at all terminals.
A Pet Hotel called 'Paradise 4 Paws' is located on 3010 N. Airfield Drive.
The Pet Relief area is at Terminal D, area 18.
International Travelers at Dallas Fort Worth DFW Airport
For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.
NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and check them in at your connecting airline counter before proceeding to your gate.