HEL Airport Insights & Guide
- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know HEL Airport
Welcome to Helsinki-Vantaa Airport, Finland's premier gateway and a unique Northern Lights viewing spot from its lounges. As the main hub for Finnair, HEL offers streamlined services and modern amenities, ensuring a smooth start to your journey. This concise guide provides essential information, from flight updates and terminal details to dining and shopping options. Perfect for both new and seasoned travelers, it's your key to a hassle-free airport experience.
For a broader look at global airports, explore our Comprehensive Airport Guide.
WATCH VIDEO: Experience the arrivals at Helsinki Airport and take a scenic train ride to the city center:
Navigating HEL's Terminals
HEL has two terminals, Terminal 1 and Terminal 2. Terminal 1 is the oldest and smaller of the two, with 12 gates primarily used for domestic flights and a few international flights. Terminal 2 is the newer and larger terminal, with 27 gates used for both domestic and international flights. Major airlines such as Finnair, Norwegian, and SAS operate out of Terminal 2.
When navigating the airport terminals, it's important to note that there are several services and amenities available for passengers. Both terminals offer a variety of dining options, including cafes, restaurants, and bars. There are also several shops and duty-free stores for last-minute shopping. Passengers can also take advantage of the airport's free Wi-Fi, charging stations, and lounges for a more comfortable travel experience.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
HEL Airport has two terminals, Terminal 1 and Terminal 2. The terminals are connected by a covered walkway, which takes approximately 10-15 minutes to walk. If you have limited time or heavy luggage, you can take the free shuttle bus that runs between the terminals every 5-10 minutes. The shuttle bus stops are located outside the terminals and the journey takes only a few minutes.
Alternatively, you can take the train that runs between the terminals and connects them to the airport's train station. The train runs every 10 minutes and the journey takes only a few minutes. This option is convenient if you need to catch a connecting flight or if you want to explore the city of Helsinki, as the train station is located in the airport's basement and provides easy access to the city center.
Tips from HEL Frequent Flyers
To help make your experience at Helsinki-Vantaa Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from HEL-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"When at HEL, remember that Terminal 1 is smaller and less crowded, so if you prefer a quieter experience, try to book flights that use this terminal. It's also a quick walk to Terminal 2 if you need more dining options." — Mika K., Vantaa, Finland, December 2023
"The signage at HEL is very clear, but if you're ever in doubt, the interactive maps available on your phone can be a lifesaver. They help you find everything from gates to dining spots." — Anna P., Espoo, Finland, February 2024
Getting To/From the City
"The train from HEL to Helsinki city center is not only efficient but offers a scenic route. It's a great way to start or end your trip with a view of the Finnish landscape." — Jari L., Helsinki, Finland, March 2024
"If you're traveling late at night, taxis are a reliable option. They might be pricier than the train, but they get you directly to your destination without any hassle." — Laura M., Kerava, Finland, May 2024
Parking
"For long-term parking, consider off-airport facilities. They offer competitive rates and shuttles that are quite punctual. Just make sure to book in advance during peak travel seasons." — Sanna T., Vantaa, Finland, June 2024
"The cell phone waiting areas are perfect if you're picking someone up. You can relax without the stress of circling the airport." — Antti N., Tuusula, Finland, August 2024
Inside the Airport
"If you have a layover, don't miss the Nordic Kitchen in Terminal 2. They serve delicious Finnish dishes that are worth trying." — Emilia R., Helsinki, Finland, July 2024
"The duty-free shops have some unique Finnish products. Great for picking up last-minute gifts or souvenirs." — Olli H., Espoo, Finland, October 2024
Avoiding Delays and Stress
"Always check the Flight Information Display System (FIDS) for real-time updates on your flight. It’s more reliable than waiting for announcements." — Veera S., Vantaa, Finland, September 2024
"Plan to arrive at the airport early, especially during winter months. Weather can cause unexpected delays, and it's better to be safe than sorry." — Teemu J., Helsinki, Finland, November 2024
iFly Tip: Get informed with a wide range of travel topics available on our air travel guide.
Picking Up and Dropping Off Passengers
Helsinki Airport provides several options for picking up and dropping off passengers. Curbside parking is available for a limited time, and drivers must remain with their vehicles at all times. It is important to note that parking in front of the terminal is strictly prohibited, and vehicles parked in these areas will be towed. For those who need to wait for arriving passengers, there are designated cell-phone waiting areas located near each terminal. These areas are free to use and provide a convenient place to wait for passengers to arrive before proceeding to the curbside pick-up area.
When dropping off passengers, drivers should follow the signs to the designated drop-off area. This area is located near the entrance of each terminal and is clearly marked. Drivers should not park in this area, as it is meant for quick drop-offs only. For those who need to accompany their passengers inside the terminal, short-term parking is available in the nearby parking garages.
Parking Facilities & Options
HEL offers a variety of parking options for travelers. There are several parking lots and garages located near both Terminal 1 and Terminal 2. Short-term parking is available for those who need to park for a few hours, while long-term parking is available for those who need to leave their car for an extended period of time.
For those who are waiting for an arriving passenger, there are cell phone waiting areas located near both terminals. These areas allow drivers to wait for their passenger to arrive before picking them up, without having to circle around the airport.
Handicapped parking is available in all parking lots and garages. These spaces are located near the entrances and exits of the parking facilities, making it easier for those with disabilities to access the airport.
Off-airport parking is also available for those looking for a more economical option. These parking facilities are located near the airport and offer shuttle service to and from the terminals.
Get details about HEL Airport parking options and rates, along with more economical off-airport parking here.
Transportation Options
The airport is the main international airport in Finland, located about 17 km from the city center. The airport offers several transportation options for travelers to get to and from the airport.
- Rental Cars: If you prefer to rent a car, there are several car rental companies available at the airport, including Avis, Budget, Europcar, Hertz, and Sixt. The car rental facilities are located in the corridor between terminals 1 and 2.
- Taxis: Taxi services are also available at the airport, with taxi stands located outside both terminals. The fare from the airport to the city center is around 45-50 euros, and the journey takes approximately 30 minutes.
- Ride Share Services: For those looking for a more affordable option, shared ride services such as Uber and Lyft are also available at the airport. The pickup area for these services is located outside both terminals, and there may be restrictions on the number of passengers and luggage allowed.
- Airport Shuttles: Airport shuttles are another option for travelers, with several shuttle companies operating at the airport. The pickup area for airport shuttles is located outside both terminals, and fares vary depending on the destination.
- Public Transportation: Public transportation is available through the Helsinki Regional Transport Authority (HSL). Bus routes 615 and 620 operate between the airport and the city center, with a journey time of approximately 30-40 minutes. The fare for a single journey is 5 euros, and tickets can be purchased from the driver or from ticket machines located at the airport.
iFly Tip: Get all the information you need for a comfortable trip from our overweight travelers guide.
Airport Hotels
Discover a range of hotel options that cater to every traveler's needs and budgets. Whether you're catching an early flight, arriving late, or simply looking for a place to rest during a layover, these hotels offer a unique blend of comfort and convenience. From luxury hotels to budget-friendly hostels, you'll find establishments within walking distance of the airport or those offering complimentary shuttle services. Some even provide amenities such as fitness centers, saunas, restaurants, and bars. Explore these Helsinki Airport Hotels to enhance your travel experience.
Dining, Shopping & Enjoying the Airport
the airport offers a variety of dining and shopping options for travelers to enjoy during their layover. In Terminal 1, travelers can find a wide range of international cuisine at the Food Plaza, including Finnish specialties at Fazer and classic American burgers at Burger King. For those looking for a quick snack or coffee, there are several cafes and bakeries such as the popular Starbucks and the Finnish bakery, Le Croissant.
In Terminal 2, travelers can find even more dining options such as the Nordic Kitchen, which offers traditional Finnish dishes made with fresh, local ingredients. For a more upscale dining experience, the Wine & View restaurant offers panoramic views of the runway and a selection of fine wines. For those looking to do some shopping, there are several stores in both terminals including duty-free shops, fashion boutiques, and souvenir shops.
Some recommended dining options include Fazer, Nordic Kitchen, and Wine & View. For shopping, be sure to check out the duty-free shops and the Marimekko boutique for some unique Finnish designs. The locations of all food, shops, and services at Helsinki-Vantaa Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and newsstands, check your options here.
Passenger Services
Helsinki-Vantaa Airport is a modern airport that provides a variety of passenger services to make your travel experience as comfortable as possible.
For those who need to stay connected, free Wi-Fi is available throughout the airport. If you have lost an item, the lost and found is located in Terminal 2. If you are traveling with children, there are play areas located in both Terminal 1 and Terminal 2. For passengers with special needs, Helsinki Airport offers a range of services including wheelchair assistance and special boarding arrangements.
If you need to do some banking, there are several ATMs and currency exchange offices located in both terminals. And if you require medical assistance, there is a medical center located in Terminal 2, open 24/7.
Flight Status Info
As an air traveler, it's important to stay informed about the status of your flight. At HEL, there are several ways to check your flight status and stay up-to-date on any changes or delays.
One of the easiest ways to check your flight status is by using the airport's Flight Information Display System (FIDS). These displays can be found throughout the airport and provide real-time updates on flight departures, arrivals, and gate information.
In addition to the FIDS, many airlines also offer mobile phone apps that allow passengers to check their flight status and receive alerts about any changes or delays. These apps can send notifications via text, email, or push notifications, ensuring that passengers are always aware of any updates to their flight.
Passengers can also check their flight status by visiting the airline's website or by calling the airline directly. However, using the FIDS or mobile apps is often the most convenient and efficient way to stay informed about your flight.
Remember, flight status can change quickly, so it's important to stay informed and check for updates regularly. By using the resources available at HEL Airport, you can ensure a smoother and more stress-free travel experience.
Passengers can check the status of their flight departure at the airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
iFly Tip: Stay prepared for security checks with our carry-on baggage guidelines.
Airport Facts & Stats
- Location: Helsinki-Vantaa Airport (HEL) is located in Vantaa, Finland, serving the Helsinki metropolitan area.
- Terminals: The airport has two terminals: Terminal 1 (non-Schengen flights) and Terminal 2 (Schengen flights).
- Airlines Served: Major airlines include Finnair, Air Baltic, and Lufthansa. For a full list of airlines, visit the HEL Airlines Served page.
- Passenger Traffic: Helsinki-Vantaa Airport handles approximately 21 million passengers annually.
- Daily Flights: The airport sees around 350 daily flights.
- Top Destinations: The most popular destinations served from HEL are Stockholm, London, Oslo, Amsterdam, and Tallinn.
- Hub Status: Helsinki-Vantaa Airport is a major hub for Finnair, facilitating extensive connectivity, particularly to Asia.
Airport History
The airport is the largest airport in Finland, located in the city of Vantaa, just north of Helsinki. It has a rich history dating back to the 1950s when it was first established.
Significant events in the airport's history include:
- 1952: Helsinki-Vantaa Airport was established as a military airport for the Finnish Air Force.
- 1956: The airport began serving civilian air traffic, with the first commercial flight departing for Stockholm.
- 1969: The airport's first terminal building was completed, allowing for increased passenger capacity.
- 1983: A new runway was constructed, allowing for larger aircraft to land and take off.
- 1996: A new international terminal was opened, further expanding the airport's capacity and improving passenger experience.
- 2009: Helsinki Airport was named the best airport in the world by the Airports Council International, a prestigious honor in the aviation industry.
- 2017: The airport completed a major expansion project, adding new gates, lounges, and dining options to accommodate growing passenger numbers.
Today, HEL serves as a major hub for Finnair and is an important gateway to Northern Europe and Asia.
Airport Contact Information
For more information about Helsinki Airport, please refer to the following contact details:
- IATA Code: HEL
- Airport Website
- Phone: +358 20 708 000
- Email: [email protected]
- Mailing Address: Helsinki Airport, Lentäjäntie 3, 01530 Vantaa, Finland
Note that the contact information provided here is subject to change by the airport operator(s).
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Helsinki-Vantaa Airport Q&A
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