London Heathrow International Airport Map & Terminal Guide
Getting Around the Airport
The terminal building structure at the London Heathrow International Airport consists of four separate passenger terminals: Terminal 2, Terminal 3, Terminal 4, and Terminal 5. While Terminal 2, Terminal 3, and Terminal 5 are located North of the runway, Terminal 4 is located South of the runway. Passengers can travel between terminals by means of a transfer bus which runs between the terminal buildings at all times.
Terminal 2 has the following levels:
The Check-in area on level 5 houses airline ticket desk 13–14 and 16–17; Travelex currency exchange, Information desks, and Repack areas alongside the entrance. There are premium check-in 5, 7, and 11 across the entrance, along with Postbox, Trolleys, and areas for Outsize Baggage 6 and 10. You can also find male/female accessible toilets and payphones. The security checkpoint leads to the departures area.
The Departure area on level 5 houses the following terminal gates: Gates A1–A26, Gates B30–B49, Gates A1–A26, and Gates B30–B49. Other services include two information desks, Travelex, Postbox, water refill stations, Pharmacy, and a variety of food and shopping options.
The Departure area on level 4 houses the following terminal gates: Gates A1–A26. Airline service desk, Travelex, Information, Multi-faith prayer room, Play Area, and Water refill stations can be found on this level.
The Arrivals area on level 1 houses Airport Information desks, Baggage inquiries, Baggage reclaim, Travelex counters, Car rental desks, Cash machines, Internet facility, Pharmacy, Telephone, and Drinking fountains.
The Arrivals area on the ground level houses ground transportation options, a bus stop, a help point, a smoking area, and a taxi stand.
To get better oriented, see the London Heathrow International Airport Terminal 2 Map (LHR Map).
Terminal 3 is temporarily closed.
To get better oriented, see the London Heathrow International Airport Terminal 3 Map (LHR Map).
Terminal 4 is temporarily closed.
To get better oriented, see the London Heathrow International Airport Terminal 4 Map (LHR Map).
Terminal 5 has the following levels:
The Check-in area on level 3 houses check-in desks, Travelex, VAT refunds managed by Travelex, Cash machine, Commercial exports, Multi-faith prayer room, Oversize baggage areas 4 and 19, Pharmacy, Postbox, Repack area, Special Assistance, and Telephone.
The Departures area on level 3 houses similar facilities: Travelex, VAT refunds managed by Travelex, Pharmacy, Cash machine, Customs, Commercial exports, Escalator, Information, and Postbox. It also provides access to Gates A1–A23, Gates B32–B48, Gates C52–C66, Gates A1–A23, Gates B32–B48, and Gates C52–C66.
The Departures Level 2 houses Gates A1–A23, Gates B32–B48, and Gates C52–C66. Each has its own but similar facilities and separate airline lounges.
The Arrivals area on the ground level houses ground transportation options, airport information, baggage inquiries and reclaim areas, Travelex, car rentals desks, Cash machine, Help point, Internet facility, Lost property, and Meeting point.
To get better oriented, see the London Heathrow International Airport Terminal 5 Map (LHR Map).
Food, Shops & Amenities
There are many options for shopping and dining around LHR airport. Some notable shops and restaurants include Caffè Nero, Boss, and Harrods in Terminal 2, and Accessorize, Armani Collezioni, and Caviar House & Prunier Seafood Bar in Terminal 5 level 5.
There are several airline lounges at LHR airport.
Lounge A1 Lufthansa Senator lounge, Lounge A2 Aer Lingus Gold Circle lounge, and Lounge A3 Plaza Premium lounge, is found in the post-security area in Terminal 2.
On level 4 Terminal 5 there is Lounge A3 Plaza Premium lounge, Lounge B1 United Club lounge near Gate B46, and Lounge B2 Singapore Airlines SilverKris lounge near Gate B44, and Lounge B3 Air Canada Maple Leaf lounge near Gate B44.
In the check-in area on level 3, there is the British Airways Sky Flyers Solo lounge.
The Departures area on level 3 houses the British Airways Concorde Room, British Airways Galleries Lounge North, and British Airways Galleries Lounge South
There are also four relaxation lounges at LHR airport. The Club Aspire Lounges, Plaza Premium Lounge, Be Relax Lounge and Spa, and No1 Lounges. Each of these comes with a range of services and amenities as well as a variety of options for snacks and beverages, adding to the comfort of the traveling passengers.
- Arrive 90 minutes before flight time in case of domestic flights, and two hours before flight time in case of international flights.
- Print your boarding passes beforehand or use electronic boarding passes to save time
- Get all information regarding baggage sizes, airline schedule, curbside pickup/dropoff, or wheelchairs, prior to reaching the airport
- Keep your identification documents and other items of need in a small carry-on bag
- Check with your respective airlines for the baggage limit and other related rules
- Keep an itinerary at home for your family and friends to be able to reach you in case of any emergencies