London Heathrow Airport ( LHR ) Guest Services and Help

Guest Services at London Heathrow LHR Airport

Lost & Found

Search for your missing property at, or find the lost property office in Terminal 3 and Terminal 5: Terminal 3: On the mezzanine level of the Heathrow Express Station, underneath Terminal 3 Arrivals hall Terminal 5: In the arrivals hall, near domestic arrivals  Contact lost property Opening hours: 07:00 - 19:00 daily Phone: +44 (0)20 3761 1800. Lines open 10:30-16:30 (UK time). Website:

Mail Center



International Travelers at London Heathrow LHR Airport