Terminal Gate Connection
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Arriving by Norwegian from Europe then onto Southwest [more]Susan 14 min ago
Recheck International Luggage from British Airways to Southwest
I'm scheduled to arrive at OAK from London, and I hav [more]Normcpa 11/12/2017
I am flying in SW with Sea Tac as final destination. [more]gmn 06/05/2017
Anyone find my prescription eyeglasses
In brown hard case, woman's eyeglasses, grayish torto [more]*** 08/23/2014
Metropolitan Oakland Airport ( OAK ) Terminal Map # Fast food, restaurants, stores, cafes, bars
For Airline details, please refer to the introductory page of this site.
TSA Pre-check is now available at OAK at Terminal 1 (a dedicated the lane is open during peak-hours; all all other hours pre-check members can use regular lanes. Terminal 2 will have TSA Pre-check by year-end.
The 8 new self-service BorderXpress APC kiosks expedite customs entry process. APCs accept all passports from approved countries (no fees or pre-registration required). Eligible passengers may proceed directly to a self-service kiosk in the boarding area, complete its data entry, get a receipt, and present passport & receipt to border control officer.
Picking up a passenger: Either meet your party at the Arrivals level, near the information counter - or at concessions at pre-security areas - at T1: Heinold's First & Last Chance; at T2 the is a food court.
The luxurious Escape Lounge covering 2,000 sq.feet, isopen 5am-8pm. It seats 50 persons over three zones (with chairs & couches / dining area & bar / & work place).
Terminal 1 with gates 1 - 17 serves currently Alaska, Allegiant, American, Boutique, Delta, Hawaiian, JetBlue, Norwegian, SATA, Spirit & Volaris.
The ground level houses the baggage claim area, Customs, and most of the ticket counters (while Volaris & Hawaiian ticket counters are on on level 2).
Level 2 houses the security check with access to gates 1-17 (gates 1 & 3 are international gates) and near gate 4 a connector to T2's gates 20-32 of T2. Terminal 1 has a passenger transit area; an In-Transit Lounge (on level 2), as well as a Lost & Found station. Three food & drink establishments and a newsstand are in pre-security, while all other food & drink, duty-free shop, news stands, bars & shoeshine stand are in post-security, at the gates.
The new 2,700 sq.foot Escape Lounge, a premium passenger lounge at post-security, next to Gate 8 isavailable to all paying passengers ($45 p.p.)
Note: Recent upgrades to T1 include security checkpoint lobby's new lighting, communication & audio/visual systems, and replacement of heating, ventilation and cooling equipment.
Terminal 2 with gats 20-32 is exclusively served by Southwest Airlines, has a baggage claim area and ticketing desks, with security checkpoint in the center and access to gates 20 - 25 and gates 26-32 . At T2's gate 20 is the connector to T1's gates 1-17.
While pre-security offers a coffee shop and newsstand, all other concessions are located in post-security at gates.
Airline-Enhanced Facilities & Services for Special Security Lanes include:
- in Terminal 1 - Premium customers traveling on airlines located in Terminal 1 also have their own free priority security lane. The separate lane, which expedites seasoned travelers through screening, is offered to first-class and premier-level frequent flyer members traveling on the following airlines: Alaska, Delta, Hawaiian, United The premium customer lane in Terminal 1 is clearly marked with signs.
- in Terminal 2 - Southwest Airlines offers its branded 'Fly By' priority security lane to its Business Select customers and Rapid Reward A-List members. This free and separate Fly By lane allows travelers to reach the screening process more quickly. To enter the Fly By lane, show your Southwest Business Select boarding pass and Rapid Rewards A-List identification card to the TSA attendant.
The rental car Center is accessible from Doolittle Drive, entrance Langley Street.