Montreal Trudeau Airport Lost and Found

YUL Airport Lost and Found

Lost something at the airport? Don't panic. This article provides comprehensive information on how to handle such situations at Montreal Trudeau Airport. From contact information and operating hours of the Lost and Found department to location-specific procedures and how to file a report, we've got you covered. We also delve into what happens once your lost item has been found and any special considerations you should be aware of.

Scroll down to get specific information about what to do if you lost an item at YUL.

Tips, Help & Resources

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Contact Information and Operating Hours

The Lost and Found department at Montreal Trudeau Airport is located at the arrivals level between doors 21 and 23. They can be reached via phone at 514-633-2076. The service operates between 9am and 5pm. Please note that all forms completed online will be answered within 24 to 48 hours.

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect that you've lost an item within the airport terminals, such as in washrooms, restaurants, or general boarding areas, you should complete the Lost Item Form. Be sure to provide as many details as you can about the lost article, such as the brand, color, size, serial number, or distinguishing characteristics.

Items Lost at Security Checkpoint Areas

For items lost at security checkpoints, please contact the Lost and Found department directly. The staff will guide you through the process of reclaiming your lost item.

Items Lost in Other Areas

If you've lost an item in other areas such as parking lots, rental car facilities, or shuttle buses, you should also complete the Lost Item Form and provide as many details as possible about the lost item.

Items Lost on the Plane

If you believe you left an item on the aircraft after arriving at Montreal Trudeau Airport, you have several options. You can return to the gate, although re-entry may not always be possible due to security reasons. If available, you can visit the lost and found desk which is typically located in the main terminal area. Another option is to go to the luggage/baggage services desk for your airline, which is usually located in the baggage claim area. Alternatively, you can contact the airline directly to report your lost item.

Lost Checked Baggage

If your bag does not appear in the baggage claim area within a reasonable amount of time, you should contact the luggage/baggage services desk for your airline. They can assist you in tracking your bag or filing a claim for lost luggage. In some cases, the airline may deliver your bag to your local address if it is found.

The following are the most popular airlines that service Montreal Trudeau Airport:

If your airline is not listed above, check out airlines that serve YUL for contact info and more.

How to File a Report

When filing a lost item report at Montreal Trudeau Airport, it's important to provide as much detail as possible about the lost item. This includes the brand, color, size, type, and identifiable features of the item. You'll also need to provide your First/Last Name, Contact number, Date and Time of travel, and Airline used. You can file a report by completing the online Lost Item Form.

Collection, Delivery, and Charges

Once your lost item has been found, you can claim it at the airport cloakroom located at the arrivals level between doors 21 and 23. The airport does not specify any fees or charges associated with the lost and found services, but it's always a good idea to confirm this when you contact them.

Special Considerations

Any sensitive items like passports or electronics will be handled with additional security measures to ensure your privacy. The airport does not disclose what happens to unclaimed items, so it's recommended to claim your lost items as soon as possible. Be wary of third-party services that may charge unauthorized fees for lost and found services.

Last updated: March 28, 2024

Frequently Asked Questions (FAQ)

Don't panic. You should first try to recall where you might have left the item and then contact the Lost and Found department at the airport. They can be reached via phone at 514-633-2076, and operate between 9am and 5pm. You can also fill out the Lost Item Form online.

When reporting a lost item, you should provide as many details as you can about the lost article, such as the brand, color, size, serial number, or distinguishing characteristics. Also, include your First/Last Name, Contact number, Date and Time of travel, and Airline used.

For items lost at security checkpoints, contact the Lost and Found department directly. The staff will guide you through the process of reclaiming your lost item.

If you believe you left an item on the aircraft, you have several options. You can return to the gate, visit the lost and found desk in the main terminal area, or go to the luggage/baggage services desk for your airline. Alternatively, you can contact the airline directly to report your lost item.

Find more help here for your journey through the airport

YUL Lost And Found Help Montreal Trudeau Airport