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Guest Services and Help

Tampa Airport TPA

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Guest Services at Tampa TPA Airport

Other services offered by Tampa Airport:

Paging: If you need immediate assistance or Passenger Paging, please call (813) 870-8770.

Medical personnel is available at the First Aid Station where you can go for help with minor emergencies - pick up any phone and dial 911.

Information Booths are located throughout the Landside Building to help you with airport paging, directions, flight status information and much more. There is also an Airport information kiosk on the Transfer Level.

Travelers Aid is located on the Transfer Level.

Children: 'Kids Play' areas are located at (post-security) Airsides A, C & E.   'Mindworks' a toy & game store, is located Landside (pre-security). The information kiosks on level 3 will guide you to Airport art exhibits, self-tour program & coloring books.

The on-airport Marriott Hotel
offers concierge service, fitness room, pool restaurants, business center and meeting facilities, as well as its own shopping arcade which connects directly to the landside terminal on the transfer level.

Lost & Found

TAP Airport Lost & Found rules:

1. If you lost an item onboard your airplane, at baggage check, or airline ticket counters, contact your airline. 
2. If you lost an item in any of the terminal areas or the parking garages, contact Lost & Found (tel. 813-554-1414) by completing & submitting  the inquiry form found at:  www.tampaairport.com/lost-and-found. You can also mail your inquiry to Tampa International Airport Lost & Found, PO Box 22287, Tampa, FL 33622.

Mail Center

A postage machine and mail drops (incl. large envelope and large package drop) are located in each corner on the side of the elevator core, adjacent to the public telephones on the Transfer Level of TPA Airport.

A UPS Store is available at the Marriott Shopping Arcade and is open 7am-6pm Mo-Fr; and 9am-5pm Sat.


Only pets traveling in approved travel containers are allowed inside the airport buildings - except working dogs on a leash.
Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation.

Pet relief areas
(a) There is a special airside (sterile) area for working dogs - contact your airline for more information & access. (b) Other pet relief areas are in the grassy areas across from the roads outside of the baggage claim and the departure levels.


There is no smoking allowed within the TPA terminal complex. However you can access the smoking area outside from the Landside Terminal by exiting the  door on Level 1, Level 2 or the Observation Deck on Level 3 - on the observation deck smoking is permitted at all active airsides (A, C, E, and F) beyond the screening checkpoint.

International Travelers at Tampa TPA Airport

Passenger Tips

As your hub for information about Tampa Airport, iFly.com can help you get to, through, and between airports with ease. Here are some suggestions that can help you on your visit to the airport:

  • Need some cash or local currency for your trip? Check here for the location of in-terminal ATMs or currency exchangers.
  • Find business services here, like copy machines, postal services, or notaries.
  • In the event of an emergency, the airport is prepared to accommodate those with special needs and provide medical attention for minor medical issues.
  • Check here to view a list of which airlines are served by the airport.
  • Be sure to know how long you will need to wait at the security checkpoint closest to your gate.
  • Take advantage of the free wifi and explore the web if you have some time before your departure! Additionally, you can relax, grab a snack, and browse the shops.
  • If you're flying into a city from another location and require a speedy way to reach your destination, contact one of these taxi or limousine services.