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Houston Hobby Airport ( HOU ) Terminal Map Information

Houston Hobby Airport Terminal Map Overview

Houston Hobby HOU Terminal Map HOU Central Concourse HOU Main Terminal


Houston Hobby Airport has one Passenger Terminal with Central & International Concourses. To get from the terminal to the Blue garage, take the elevator or escalator to the pedestrian bridge on level 3 The Red Garage can be accessed by escalators to levels 2 - 4. Upper-level roadway access is available to both concourses.  The four lanes between the Garage and the Terminal are divided into traffic zones outside of level 1 (see below):.

    Level 1 is the Arrivals level with baggage claim carousels 1 - 4  (1 & 2 for Southwest, 3 & 4 for American, Delta, JetBlue, Southwest & ViaAir) houses a visitor information booth, international arrivals, ATM machine, electronic chargers, vending machines, animal relief area, massage chairs, chapel, Pete's Coffee & Tea, Culturemap and H-Town. At the two exit doors on either side of the elevator, arriving passengers can be picked up. Level 1 offers access the Red Garage and the Ecopark.
Ground Transportation outside is divided into Zones 1 - 7:
 - Zone 1 houses METRO Lift, Rental Car shuttles, SuperShuttle & Taxis;
 - Zone 2 houses Pssenger Pickup
 - Zone 3 houses Hotel/Motel shuttles, METRO Buses, Off-Airport parking shuttles & Passenger pickup;
 - Zone 4 houses Charter Bus, Limos &Shared-Ride shuttles
 - Zone 5 houses rental car counters for Advantage, Avis, Budget, Dollar & Enterprise; 
 - Zone 6 houses rental car counters for Alamo, Hertz, National & Thrifty. 
 - Zone 7 is the SuperShuttle Counter.

    Level 2  is the Ticketing /Check-in Level leading to all gates, and is connected to the Red Parking Garage's, levels 2-4. It houses the passenger dropoff area, Valet parking, and the check-in area (divided on opposite sides between for American, Delta JetBlue & ViaAir - and Southwest  Airlines. After check-in all passengers proceed through the security checkpoint, and from there to their respective boarding areas & gates:  Southwest international passengers will proceed to the new International Concourse,  while domestic passengers will proceed to the Central Concourse straight ahead.
      The Central Concourse  with gates 20-50 (gates 20-32 east, 40-50 (west) is currently served by American, Delta, JetBlue, & Southwest & ViaAir.   Food & drink & retail concessions are available in the Concourse area and between domestic gates.
      The International Concourse with 5 arrival/departure gates (4 of which are for Southwest's international flights), houses14 security lanes,  Federal Inspection Services, 16 Primary/Passport Inspection stations, 3 baggage claim devices, Global Entry and APC kiosks.
   Level 3 houses the pedestrian bridge to the Blue Garage.

Current Services and amenities inside the passenger terminal: 
 - Note that the 4 free KEO phone charge machines also serve as secure locker for electronic devices. Other amenities include Wi-Fi wireless Internet access, a currency exchange booth, ATM machines, shoe shine, dining and shopping options, rental car options, an interfaith chapel, and an USO center.
 - Bilingual special service representatives (SSRs) are scattered at high-traffic locations to answer passenger's inquiries as to airport and tourism. The staff can also book the airport meeting room or suggest alternatives at some of the major hotels nearby.
 -  Visually or hearing challenged persons can call 713/640-3000 or the TDD number 713-641-7781.
 - A pet relief area is located on the east side of the baggage claim area.