Guest Services and Help

Other services available at AUS Airport:

General Information
(24-hours a day)
(512)530-ABIA
Airport Police
(24-hour number) (512)530-COPS
Report a Crime: (512)530-TIPS
Lost and Found: (512)530-7600
Airport Paging
(24-hour number)
(512)530-PAGE
Airport Parking Information
(24-hour number)
(512)530-ABIA (2242)

Items left in the Barbara Jordan terminal ABIA’s lost and found department is located at the west end of baggage claim, past the SuperShuttle counter.  If you leave a message, please leave your name, contact phone number and a brief description of the lost item. Hours of Operation:
Monday – Thursday 7:00 a.m. - 3:00 p.m.
Friday  7:00 a.m. - 2:00 p.m.
Closed Saturday and Sunday
512-530-MYID (6943) Items left at the security checkpoint:
TSA Lost and Found 512-386-2015
Monday through Friday: 8 a.m. – 5 p.m.
Closed Saturday and Sunday Passengers departing from the South Terminal Please  Click Here Items left on the airplane Please contact your airline

All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance .  If they continue their journey  they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate. 
For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.

NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and  check them in at your connecting airline counter before proceeding to your gate.