Brisbane Airport (BNE) Guide
Welcome to Brisbane Airport, the gateway to Queensland and the rest of Australia. With its modern facilities and efficient services, BNE is a great starting point for your journey. Whether you're traveling for business or leisure, our guide will provide you with all the information you need to make your airport experience as smooth as possible.
If you're flying in or out of BNE Airport, our extensive guide is here to help. From flight status and tracking to airline departure terminals and gate locations, parking options, terminal maps, food and shopping directories, and more, we've got you covered. Let us guide you from your door to your gate with ease and confidence. For more information about other major airports, you may want to check out the iFly's Airport Guide.
When to Arrive
When flying from the airport, it is recommended to arrive at least two hours prior to your domestic flight and three hours prior to your international flight. The busiest times to avoid are during peak hours, which are typically between 6:00 am to 9:00 am and 4:00 pm to 7:00 pm.
Getting to the Airport
The best ways to get to Brisbane Airport are by taxi, shuttle bus, or train. Taxis are readily available and can be hailed from the street or booked in advance. Shuttle buses are a cost-effective option and can be booked online or at the airport. The Airtrain is a convenient option for those coming from the city center or the Gold Coast, with trains departing every 15 minutes.
When arriving at Brisbane Airport, it is helpful to use iFly.com's interactive airport maps to get oriented. The maps provide detailed information on the airport's layout, including the location of terminals, gates, and amenities. The maps can be accessed on your mobile device or printed out prior to your arrival.
To avoid delays at BNE, it is recommended to check in online prior to your arrival. This will save time and allow you to bypass the check-in counter. Additionally, be sure to check the status of your flight before leaving for the airport and allow extra time for security and customs procedures. Lastly, avoid carrying prohibited items in your carry-on luggage to prevent delays at security checkpoints.
Navigating BNE's Terminals
BNE Airport has two main terminals: the Domestic Terminal and the International Terminal. The Domestic Terminal has 5 concourses, labeled A, B, C, D, and E, with a total of 50 gates. The International Terminal has 3 concourses, labeled J, K, and M, with a total of 28 gates.
Major airlines that use the Domestic Terminal include Qantas, Virgin Australia, and Jetstar. The International Terminal is used by airlines such as Cathay Pacific, Emirates, and Singapore Airlines.
To move between terminals, passengers can use the Airtrain, which runs every 15 minutes and connects the Domestic and International Terminals. There are also free shuttle buses that run between the two terminals for those who prefer not to walk.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
The airport has two terminals: Domestic Terminal and International Terminal. To get between the terminals, passengers can use the Airtrain or the free shuttle bus service provided by the airport. The Airtrain runs every 15 minutes and takes approximately 10 minutes to travel between the terminals. The shuttle bus also runs every 15 minutes and takes approximately 7 minutes to travel between the terminals.
If passengers prefer to walk, it is possible to walk between the terminals using the pedestrian walkway. The walk takes approximately 10-15 minutes and is well signposted throughout the airport. However, it is important to note that the walkway is located outside and may not be suitable during extreme weather conditions.
Dining, Shopping & Enjoying the Airport
If you're traveling through Brisbane Airport, you'll be pleased to know that there are plenty of dining and shopping options to choose from. From fast food to Italian cuisine, and men's clothing to cosmetics, there's something for everyone. Some of the most popular restaurants and shops include Merlo, Roll'd, Carl's Junior, Krispy Kreme, Burger Urge, Tuk Chop, Corretto, Oxford, Blue Illusion, Mecca Maxima, Lotte Duty Free, Sunglass Hut, and MAC Cosmetics. For a complete list of all restaurants, bars, shops, and news stands, plan your visit using this guide.
The locations of all food, shops, and services at Brisbane Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, plan your visit using this guide.
Traveling can be a tiring endeavor, and the last thing you need after a long flight is the hassle of finding a comfortable place to rest. Our guide is here to help you with that. We have compiled a list of the best hotels that offer not only comfort and luxury, but also the convenience of being located just a few minutes away from the airport. From 5-star luxury accommodations to budget-friendly options, we have something for everyone. Each hotel not only provides easy access to the airport, but also to local attractions and the vibrant city center. Ready to discover the best hotel options? Check out our BNE Hotels guide now!
Picking Up and Dropping Off Passengers
At BNE Airport, passengers can be picked up and dropped off at designated areas outside each terminal. The Domestic Terminal has a pick-up and drop-off zone located on the ground floor of the multi-level car park, while the International Terminal has a similar zone located on level 2 of the car park. It is important to note that curbside parking is not allowed at the airport, and vehicles left unattended may be towed or fined.
For those waiting to pick up passengers, there are cell-phone waiting areas available at both terminals. These areas are free of charge and allow drivers to wait in their vehicles until their passengers have arrived and are ready to be picked up. This helps to reduce congestion and traffic flow around the airport terminals. It is recommended to use these waiting areas instead of circling the airport or parking in unauthorized areas.
Parking Facilities & Options
When it comes to parking at the airport, travelers have several options to choose from. The airport offers a range of parking facilities, including both covered and uncovered options, located within walking distance of the terminals.
For those who prefer to wait for their arriving passengers, BNE also provides a free cell phone waiting area located just a few minutes away from the terminals.
Handicapped parking is available in all parking areas, with designated spaces located near the terminal entrances for easy access.
For those looking for a more economical option, off-airport parking is also available. These parking facilities provide shuttle service to and from the airport, with rates typically lower than those of on-site parking.
Get details about BNE parking options and rates, along with more economical off-airport parking here.
When arriving at Brisbane Airport, there are several transportation options available to get you to your final destination.
For those who prefer to drive themselves, there are several car rental providers located at the airport. These include Avis, Budget, Europcar, Hertz, and Thrifty. Each provider has a desk located in the Domestic Terminal, and rental cars can be picked up and dropped off at designated areas in the airport car park.
If you prefer to take a taxi, there are designated taxi drop-off areas located outside both the Domestic and International Terminals. Taxis operate on a metered fare system and the approximate cost to the city center is $45 AUD.
Shared ride services such as Uber and Ola are also available at Brisbane Airport. These services can be accessed from designated pickup areas outside the Domestic and International Terminals. Please note that ride-sharing services are subject to additional fees when picking up from the airport.
Airport shuttles are another option for transportation. These services operate 24/7 and can be booked in advance or upon arrival at the airport. Pickup areas are located outside the Domestic and International Terminals. Fares vary depending on the provider and destination.
If you prefer to use public transportation, the Airtrain is a convenient option. The Airtrain connects BNE to the city center and surrounding suburbs. Trains run every 15 minutes during peak hours and every 30 minutes during off-peak hours. Fares start at $18 AUD for a one-way trip to the city center.
BNE Airport is one of the busiest airports in Australia, serving millions of passengers every year. The airport offers a range of passenger services to ensure that travelers have a comfortable and hassle-free experience.
For those who need to stay connected, free Wi-Fi is available throughout the airport. Passengers can easily connect to the network by selecting “BNE Free Wi-Fi” and following the prompts.
If you have lost an item during your travels, the Lost Property office is located in the International Terminal. You can also report lost items online via the airport’s website.
Traveling with children? the airport has a range of facilities to keep kids entertained. There are dedicated children’s play areas in both the Domestic and International Terminals.
Brisbane Airport is committed to providing accessible services to passengers with special needs. The airport has a range of facilities, including accessible toilets, lifts, and ramps. Passengers can also request assistance from the airport’s customer service team.
For those who need to access banking services, there are several ATMs and currency exchange offices located throughout the airport.
In case of a medical emergency, Brisbane Airport has a medical center located in the International Terminal. The medical center is staffed by qualified medical professionals and is equipped to handle a range of medical issues.
Flight Status Info
As an air traveler, it is important to stay updated on the status of your flight departure. One way to do this is by using the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time information on flight departures, delays, and gate information.
Another helpful tool is the use of airline mobile phone apps. By downloading your airline's app, you can receive alerts about departure delays, cancelations, or gate changes directly to your phone. You can also sign up to receive notifications via text, email, or push notifications.
Passengers can check the status of their flight departure at BNE by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
BNE Airport, located in Australia, has two terminals: Domestic and International. It is the third busiest airport in Australia, with an average of 23 million passengers handled annually.
The top airlines with the most daily flights at the airport include Qantas, Virgin Australia, and Jetstar. On average, there are 650 daily flights departing and arriving at the airport.
Brisbane Airport serves over 80 destinations worldwide, including popular cities such as Auckland, Singapore, and Los Angeles. The top 5 destinations served are Sydney, Melbourne, Auckland, Cairns, and Singapore.
Several air carriers use Brisbane Airport as a hub, including Qantas and Virgin Australia. These airlines offer connecting flights to various destinations across Australia and the world.
BNE, located in the state of Queensland, Australia, has a rich history dating back to the early 1920s. Here are some significant events in the airport's history:
- 1925 - The airport was established as a military airfield known as Eagle Farm Airport.
- 1946 - The airport was opened to civilian use and renamed BNE Airport.
- 1979 - The first international terminal was opened, allowing for direct flights to and from overseas destinations.
- 1988 - The airport underwent a major expansion with the construction of a new domestic terminal.
- 1995 - the airport Corporation was formed to manage and operate the airport.
- 2007 - A second runway was opened, allowing for increased capacity and more flight options.
- 2012 - The airport underwent a major redevelopment, including the construction of a new international terminal and upgrades to the existing domestic terminal.
- 2019 - Brisbane Airport became the first Australian airport to be awarded Level 3+ certification under the Airport Carbon Accreditation program, recognizing its efforts to reduce carbon emissions.
Today, Brisbane Airport is one of the busiest airports in Australia, serving millions of passengers each year and connecting them to destinations around the world.
Airport Contact Info
Find more help here for your journey through the airport