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Baggage & Security

Chicago OHare Airport ORD

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Baggage Claim at Chicago OHare ORD Airport

The baggage claim of the terminals has a 'Virtual Concierge Kiosk - offering (in 8 languages)  touch-screen technology for information about  hotel, transport and airport, flight status, weather updates & info on Chicago events & attractions.   The kiosk can also be used for toll-free calls for hotel reservations, to order a rental car, or to contact a Customer Service Rep.

Baggage Carts / Skycap at Chicago OHare ORD Airport

Baggage Carts are available throughout the domestic terminals at a cost.
Carts are free to passengers arriving at International Terminal Five.
Due to safety concerns, baggage carts are not allowed on Airport Transit System (ATS) cars.

Security at Chicago OHare ORD Airport

The TSA toll-free number is 1-866-289-9673;  email: [email protected].  For prohibited items open http://www.tsa.gov/public/