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Greater Rochester International Airport (ROC) Guide

Welcome to the Greater Rochester International Airport, your gateway to the Finger Lakes region of upstate New York. Whether you're traveling for business or pleasure, Rochester Airport (NY) offers a convenient and stress-free airport experience.

From flight status and tracking to airline departure terminals and gate locations, parking options, terminal maps, and food and shopping directories, this comprehensive guide has got you covered. Let us help you get from your door to your gate with ease and confidence.

Helpful Tips

When to Arrive

When flying out of ROC, it is recommended that passengers arrive at least 90 minutes prior to their scheduled departure time for domestic flights and 2 hours for international flights. The busiest times at the airport are typically early morning and late afternoon, so it is best to avoid these times if possible to minimize wait times and ensure a stress-free travel experience.

Getting to the Airport

ROC Airport is located approximately 3 miles southwest of downtown Rochester, NY. The most convenient way to get to the airport is by car, and there are several parking options available including short-term, long-term, and economy parking. If you prefer not to drive, there are also several taxi and shuttle services available, as well as public transportation options such as bus and train.

Getting Oriented

When arriving at the airport, it can be helpful to use the interactive airport maps available on to get oriented and navigate the airport. The maps provide detailed information on terminal layout, parking locations, and amenities such as restaurants and shops. Additionally, there are information desks located throughout the airport where you can ask for assistance if needed.

Avoiding Delays

To avoid delays at Rochester NY Airport, it is important to arrive early and be prepared for security screening. Make sure you have all necessary documents and identification readily available, and remove any items from your carry-on bag that may require additional screening. Additionally, it is recommended that you check the status of your flight prior to arriving at the airport to ensure there are no unexpected delays or cancellations.

Security Wait Times

At Greater Rochester International Airport, TSA Security wait times can vary depending on the time of day and the season. During peak travel times, such as holidays and weekends, wait times can be longer. However, the airport has implemented measures to help reduce wait times, such as additional TSA screening lanes and pre-check lanes. It is recommended that passengers arrive at least two hours before their scheduled departure time to allow enough time to go through security. You can check TSA Wait Times now, so you can budget how much time you need to get to the airport.

Maps, Airlines & Amenities

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Rochester Airport (ROC) Terminals

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Navigating ROC's Terminals

Rochester Airport (NY) has three terminals: Concourse A, Concourse B, and the Main Terminal. Concourse A has 8 gates, Concourse B has 12 gates, and the Main Terminal has 14 gates. Major airlines such as American Airlines, Delta, and United operate out of the Main Terminal, while smaller airlines like Allegiant and Frontier operate out of Concourse A and B.

To navigate the airport, follow the signs to your designated terminal and gate. The Main Terminal is located in the center of the airport and can be accessed from the parking garage or the ground transportation center. Concourse A and B are located on either side of the Main Terminal and can be accessed through the security checkpoint in the Main Terminal.

Once you have passed through security, you will find a variety of food and beverage options, as well as retail stores and other services. Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

ROC has three terminals: Concourse A, Concourse B, and the Main Terminal. The Main Terminal is the hub of the airport and is connected to both concourses via a pedestrian walkway. The walkway takes approximately 5-10 minutes to traverse.

If you prefer not to walk, shuttle buses are available to transport passengers between terminals. The shuttle service is free and runs every 10-15 minutes. To catch the shuttle, simply follow the signs to the shuttle bus stop located near baggage claim. The shuttle buses are wheelchair accessible and can accommodate passengers with disabilities.

Dining, Shopping & Enjoying the Airport

ROC Airport offers a variety of dining and shopping options for travelers. If you're looking for a quick bite, head to Tim Hortons in Concourse A for a cup of coffee and a breakfast sandwich. For a sit-down meal, try the bar and grill at the CB Craft Brewers in Concourse B, which serves up delicious burgers and craft beer. If you're in the main terminal, stop by the Finger Lakes Coffee Roasters for a cup of locally roasted coffee and a pastry.

When it comes to shopping, there are plenty of options to choose from. Hudson News in the main terminal offers a wide variety of magazines, books, and snacks for your flight. For souvenirs, check out the Rochester Museum & Science Center store in Concourse A, which features locally made gifts and educational toys. If you're in need of some last-minute travel essentials, head to the CNBC News store in Concourse B for everything from headphones to phone chargers.

The locations of all food, shops, and services at the airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, view the comprehensive list here.

Airport Hotels

Traveling can be a tiring experience, and having a comfortable place to rest near the airport can make your journey much more pleasant. Whether you're in town for a quick layover, a business trip, or a leisurely vacation, finding a hotel near the airport can save you both time and stress. This guide presents a variety of hotel options, each with its own unique features and benefits, to help you find the perfect place to rest and recharge. From hotels located within the premises of the airport to those a short drive away, there's something for every traveler's preference. So, sit back, relax, and let us help you find your ideal home away from home. View all Greater Rochester Airport Hotels now.

Picking Up and Dropping Off Passengers

If you need to pick up or drop off passengers at Rochester NY Airport, there are a few things you should know. First, curbside parking is restricted to active loading and unloading only. If you need to wait for your passengers, you should use the cell-phone waiting area located near the airport entrance. This area is free and allows you to wait in your car until your passengers are ready to be picked up.

When picking up passengers, it's important to note that you cannot park or leave your vehicle unattended at the curb. If you need to assist your passengers with their luggage, you should park in the short-term parking lot located near the terminal. This lot is conveniently located and offers hourly and daily rates.

Overall, it's important to follow the airport's rules and regulations when picking up and dropping off passengers. By doing so, you can ensure a smooth and stress-free experience for everyone involved.

Parking Facilities & Options

Greater Rochester International Airport offers a variety of parking options to suit every traveler's needs. There are several parking lots and garages located within walking distance of the airport terminals, including the Short-Term Garage, Long-Term Garage, and Economy Lot. The Short-Term Garage is perfect for those who need to park for just a few hours, while the Long-Term Garage and Economy Lot are better suited for extended stays.

If you're picking up a passenger, the airport has a convenient cell phone waiting area located just outside the terminal. This area allows you to wait in your car until your passenger arrives, so you don't have to circle the airport endlessly.

Handicapped parking is available in all parking areas, with designated spaces located close to the terminal entrances. If you require special assistance, the airport offers a variety of services to make your travel experience as smooth as possible.

For those looking for a more economical parking option, off-airport parking is available nearby. These lots offer shuttle service to and from the airport, and can often save you money compared to parking on-site.

Get details about ROC parking options and rates, along with more economical off-airport parking here.

Transportation Options

Rochester Airport (NY) offers a variety of ground transportation options to help you get to your destination.

If you prefer to rent a car, there are several car rental companies available at the airport, including Avis, Budget, Enterprise, and Hertz. The rental car counters are located in the terminal lobby, and the rental car lot is within walking distance of the terminal.

Taxi services are also available at the airport, with drop-off areas located outside of the baggage claim area. The fare for a taxi ride from the airport to downtown Rochester is approximately $20.

For those looking for a more affordable option, shared ride services such as Uber and Lyft are available at the airport. Pickup areas for these services are located outside of the baggage claim area. However, please note that there may be restrictions on the number of passengers and amount of luggage allowed in shared rides.

Airport shuttles are another option for transportation, with several shuttle companies offering service to various locations in the Rochester area. Pickup areas for these shuttles are located outside of the baggage claim area, and fares vary depending on the destination.

If you prefer to use public transportation, the Rochester Genesee Regional Transportation Authority (RTS) offers bus service from the airport to various locations in the Rochester area. The bus stop is located outside of the terminal near the taxi stand, and fares start at $1.

Passenger Services

If you're flying through ROC (ROC), you'll be pleased to know that the airport offers a range of passenger services to make your journey as smooth and stress-free as possible.

For those who need to stay connected, free Wi-Fi is available throughout the airport, so you can check your emails or catch up on work while you wait for your flight.

If you've lost something during your travels, head to the airport's lost and found office, located in the main terminal. The friendly staff will do their best to help you locate your lost item.

Traveling with children? The airport has a children's play area in Concourse B, where kids can burn off some energy before their flight. Additionally, the airport offers special-needs services, including wheelchair assistance and accessible restrooms, to ensure that all passengers can travel comfortably.

Need to take care of some banking while you're at the airport? There's an ATM located in the main terminal, as well as a currency exchange service for international travelers.

If you require medical assistance during your time at the airport, a first aid station is located in the main terminal, and trained staff are on hand to provide assistance if needed.

Flight Status Info

As an air traveler, it's important to stay updated on the status of your flight departure, especially if there are any delays, cancelations, or gate changes. Luckily, there are several ways to get flight status information at Metropolitan Oakland Airport.

One of the easiest ways to check your flight status is by using the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time updates on flight departures, delays, and gate information. Simply locate your flight on the display and check the status.

Another convenient way to stay informed is by using your airline's mobile phone app. Most airlines offer apps that allow you to check flight status, receive alerts about delays or cancelations, and even change your seat or upgrade your ticket. You can also sign up for text, email, or push notifications to receive updates directly to your phone.

Lastly, passengers can check the status of their flight departure at Metropolitan Oakland Airport by visiting the flight departures page on, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

ROC Airport is located in Rochester, New York, United States. The airport has three terminals: Concourse A, Concourse B, and the Main Terminal.

The airport serves several airlines, with the top five airlines having the most daily flights being Delta Air Lines, American Airlines, Southwest Airlines, United Airlines, and JetBlue Airways. On average, the airport handles around 10,000 passengers daily with approximately 100 daily flights.

The airport serves over 20 destinations, with the top five destinations being Atlanta, Charlotte, Chicago, Detroit, and Philadelphia. The airport is a hub for several airlines, including American Airlines and Delta Air Lines.

Airport History

The Greater Rochester International Airport, located in Rochester, New York, has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:

  • 1927 - The first airport in Rochester, known as the Rochester-Monroe County Airport, opened for business.
  • 1941 - The airport was renamed to the Greater Rochester Airport and became a hub for military activity during World War II.
  • 1950 - The airport underwent a major expansion, including the construction of a new terminal building and longer runways to accommodate larger aircraft.
  • 1962 - The airport was renamed to the Greater Rochester International Airport to reflect its growing importance as an international gateway.
  • 1993 - A new terminal building was constructed to replace the outdated 1950s-era terminal.
  • 2001 - The airport was temporarily closed following the September 11 terrorist attacks, causing significant disruptions to air travel in the region.
  • 2018 - The airport completed a $79 million renovation project, which included upgrades to the terminal building, parking facilities, and runway infrastructure.

Today, the Greater Rochester International Airport continues to serve as a vital transportation hub for the region, connecting travelers to destinations across the United States and around the world.

Airport Contact Info

Rochester Airport Q&A

E-ticketed passengers must have a boarding pass before they can pass through security. Passengers can attain boarding passes at the ticket counter, at a self-serve kiosk, or online.
The Airlines do not offer curbside check-in for luggage at ROC. However, they do offer curbside assistance for passengers who require wheelchair assistance and assistance with their luggage.
Passengers are usually permitted to bring one carry-on and one personal item, such as a briefcase, laptop, or purse. This may vary by airline and aircraft type.