OGG Lost And Found Help Maui Kahului Airport

Contact Information and Operating Hours

If you believe you've misplaced an item at Maui Kahului Airport, the Lost and Found Department is available to assist you. The department can be found on the ground level in front of the Airport Manager’s Office.

• Phone: (808) 872-3421
• Location: Ground level, in front of the Airport Manager’s Office
• Operating Hours: Monday-Friday 7:30 a.m.-3:30 p.m., Saturday and Sunday closed

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect you've lost an item within the airport terminals, excluding security checkpoints, immigration and customs areas, airline lounges, or items left on an airplane, you should contact the Lost and Found Department directly at the phone number provided above.

Items Lost at Security Checkpoint Areas

For items misplaced at a TSA security checkpoint, you'll need to reach out to the TSA directly. They can be contacted at +1-808-872-0235.

Items Lost in Other Areas

For items lost in areas such as parking lots, rental car facilities, shuttle buses, and other areas outside the airport terminals, contact the Lost and Found Department using the provided contact information.

Items Lost on the Plane

If you believe you've left an item on the aircraft after arriving at Maui Kahului Airport, you have several options available to you. First, try returning to the gate where your flight arrived. The item may still be there or may have been turned over to airport personnel. If this isn't possible, or if the item isn't there, proceed to the airport's lost and found desk, if one is available.

Another option is to go to the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. The staff there can help track down your lost item. If all else fails, try contacting the airline directly. They may have procedures in place for dealing with items left on their planes.

Lost Checked Baggage

If your bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. First, check with the baggage services desk of your airline. They will have the most up-to-date information on the status of your bag.

Here are the contact details for the most popular airlines that service Maui Kahului Airport:

• Hawaiian Airlines Contact Info
• United Airlines Contact Info
• Alaska Airlines Contact Info
• American Airlines Contact Info

If your airline is not listed above, check out all airlines that serve OGG for contact info and more.

How to File a Report

Unfortunately, Maui Kahului Airport does not support online form submission for lost items. To report a lost item, you must directly contact the appropriate department based on the location where the item was lost. When reporting a lost item, be prepared to provide your First and Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the lost property that includes brand, color, size, type, and identifiable features. Prompt reporting increases the chance of your lost item being found.

Collection, Delivery, and Charges

Once your item is found, you can collect it from the Lost and Found office during their operating hours. Please note that items are held at the Lost and Found office for forty-five (45) days. Any information regarding delivery services or associated fees should be discussed directly with the Lost and Found department.

Special Considerations

For sensitive items like passports or electronics, additional security measures may be required. It is highly recommended to report such items as soon as possible. Be wary of third-party services that may charge unauthorized fees for lost and found services. Always deal directly with the airport's Lost and Found department.

Last updated: March 28, 2024