Question 1

How do I move between concourses?

Accepted Answer

MSY has one main terminal with three concourses: A, B, and C. Follow signs from Level 2 after TSA screening.

Question 2

Where do international flights depart?

Accepted Answer

International flights operate out of Concourse A. Customs and immigration facilities are located there.

Question 3

Where are the security checkpoints located?

Accepted Answer

The main checkpoint is in the Main Terminal near the entrance to Concourse B. There are no additional checkpoints in Concourses C and D.

Question 4

Where can I use Fast Track lanes?

Accepted Answer

Fast Track lanes are available at the main security checkpoint near Concourse B. TSA PreCheck and CLEAR members can use this lane.

Question 5

How do I access TSA PreCheck?

Accepted Answer

TSA PreCheck lanes are available at the main checkpoint. Follow the TSA PreCheck signs along with regular TSA checkpoints.

Question 6

Where are Global Entry and passport control found?

Accepted Answer

Passport control booths and the Global Entry Enrollment Center are located in Concourse A.

Question 7

How do I get to baggage claim?

Accepted Answer

Baggage claim is on Level 1 of the Main Terminal. Different airlines are served by four carousels, and baggage carts are available.

Question 8

What dining and shopping options exist at MSY?

Accepted Answer

Fast-food chains, full-service restaurants, and duty-free shops are in the various concourses and the Main Terminal.

Question 9

What advice do frequent flyers share?

Accepted Answer

Use the shuttle service between Concourses B and C for tight connections. Check digital boards for real-time security wait times.

Question 10

How do I access the interactive terminal map?

Accepted Answer

Click on the interactive map graphic on this page. Alternatively, visit the official airport website for updated layouts.

Concourse D Map

Free, accurate flight tracking.