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Eugene Airport EUG Airport Traveler Guide

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EUG Airport Insights & Guide

Key EUG Airport Topics:

Getting to Know EUG Airport

Welcome to the Eugene Airport Online Guide, your go-to source for navigating this bustling gateway to the Pacific Northwest. Known for being the first airport in the United States to offer a non-smoking terminal, EUG continues to prioritize passenger comfort and convenience. This guide will help you traverse the airport's terminals, providing useful information on dining, shopping, and more. Whether you're a seasoned traveler or embarking on your first journey, this guide aims to make your experience at EUG smooth and enjoyable. For those interested in exploring other airports on their journey, feel free to check out our essential guide to airports around the globe.

iFly Tip: Access a variety of travel topics quickly by visiting our air travel reference guide.

EUG Airport has one terminal building with two levels. The terminal is divided into two concourses: Concourse A and Concourse B. Concourse A has 4 gates and Concourse B has 5 gates. The airport is served by major airlines such as Alaska Airlines, American Airlines, Delta Air Lines, and United Airlines. Alaska Airlines and Delta Air Lines operate from Concourse A, while American Airlines and United Airlines operate from Concourse B.

Passengers can easily navigate the airport terminals by following the signs and directions provided throughout the terminal building. The airport also offers a variety of services and amenities for passengers, including restaurants, cafes, shops, and ATMs. Passengers can find these services and amenities located throughout the terminal building.

For passengers who need assistance navigating the airport, the airport provides a customer service desk located in the main terminal building. The customer service desk is staffed by knowledgeable airport personnel who can provide assistance with directions, flight information, and other airport-related inquiries.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

At the airport, there is only one terminal building, so travelers do not need to worry about getting between terminals.

Frequent Flier Tips

To help make your experience at Eugene Airport (EUG) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from EUG-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"EUG is a small airport with a single terminal, making it easy to navigate. However, keep in mind that the security lines can get long during peak hours. Arrive at least 90 minutes before your flight to avoid any last-minute stress." — John D., Springfield, OR, July 2023

"If you’re traveling with kids, take advantage of the family lanes at the security checkpoint. They’re usually faster and less stressful for everyone involved." — Emily R., Cottage Grove, OR, August 2023

Getting To/From the City

"The Lane Transit District (LTD) buses are a reliable and affordable way to get to downtown Eugene from the airport. The Route 95 bus runs hourly and takes about 30 minutes to reach the city center." — Michael K., Eugene, OR, September 2023

"If you prefer a more direct route, ride-sharing services like Uber and Lyft are readily available and can get you to most destinations in Eugene within 20 minutes." — Lisa M., Creswell, OR, October 2023

Parking

"EUG offers both short-term and long-term parking options. If you're planning to park for more than a week, the Economy Lot is your best bet. It's cheaper and there’s a shuttle that runs every 10 minutes to the terminal." — David S., Junction City, OR, November 2023

"For those quick drop-offs or pick-ups, use the Cell Phone Waiting Area. It’s free and just a short drive from the terminal." — Karen P., Veneta, OR, December 2023

Inside the Airport

"Don’t miss the local food options. The Willamette Grill offers some great local dishes, and it’s a good spot to relax before your flight." — Tom H., Coburg, OR, January 2024

"If you need to get some work done, the airport’s free Wi-Fi is pretty reliable. There are also plenty of charging stations near the gates." — Jessica L., Harrisburg, OR, February 2024

Avoiding Delays and Stress

"Check the flight status boards frequently. EUG is known for weather-related delays, especially in the winter months. It’s always good to stay updated." — Rachel T., Florence, OR, March 2024

"If you’re traveling during the holidays, try to book flights that depart early in the morning. These flights are less likely to be delayed compared to afternoon and evening flights." — Sam W., Creswell, OR, April 2024

iFly Tip: Make your journey more enjoyable by reading our overweight passenger guide.

Picking Up and Dropping Off Passengers

At EUG, passengers can be picked up and dropped off at the curbside of the terminal building. However, there are restrictions on parking at the curbside. Drivers are not allowed to leave their vehicles unattended, and they must be actively loading or unloading passengers or luggage. Violators may be subject to fines or towing.

If you need to wait for arriving passengers, there are designated cell-phone waiting areas where you can park for free until your party is ready to be picked up. These waiting areas are located just a short distance from the terminal building and are equipped with flight information displays so you can keep track of your party's arrival time.

Parking Facilities & Options

If you're flying out of EUG Airport, you'll find several parking options available to suit your needs. The airport offers both short-term and long-term parking options, with a variety of lots and garages to choose from.

The closest parking to the terminal is the short-term lot, located just steps away from the main entrance. This lot is ideal for those who will be at the airport for just a few hours, as it has a maximum daily rate. If you need to park for longer, the long-term lot is a good option. It's located a bit further from the terminal, but still within walking distance, and offers a lower daily rate for extended stays.

If you're picking up passengers and don't want to pay for parking, there is a cell phone waiting area available. This area is located just outside the terminal and allows you to wait in your car until your party has arrived and is ready to be picked up.

For those with disabilities, there are designated handicapped parking spaces available in all of the airport's parking areas. These spaces are located close to the terminal and are clearly marked with signage.

If you're looking for a more economical parking option, off-airport parking is available nearby. These lots offer shuttle service to and from the airport, and can be a good choice for those who will be away for an extended period of time.

Get details about EUG parking options and rates, along with more economical off-airport parking here.

Transportation Options

Travelers arriving at the airport have several transportation options to choose from. Whether you prefer the convenience of a rental car or the affordability of public transportation, there is an option that will suit your needs.

If you prefer to rent a car, you will find several rental car companies located on-site at the airport. These include major providers such as Avis, Budget, Enterprise, and Hertz. You can easily book your rental car online or in-person upon arrival.

Taxi services are also available at the airport, with several taxi companies offering their services. The taxi drop-off area is located just outside the terminal, and fares vary depending on your destination.

Shared ride services are another option for travelers. These services offer a more affordable alternative to taxis and are available through companies such as Uber and Lyft. Pickup areas for these services are located outside the terminal, and some restrictions may apply.

Airport shuttles are also available for those who prefer a more convenient option. These shuttles offer door-to-door service to your destination and can be booked in advance or upon arrival. Pickup areas for these shuttles are located outside the terminal, and fares vary depending on your destination.

Finally, public transportation is available for travelers who prefer a more affordable option. The Lane Transit District (LTD) offers bus service to and from the airport, with several routes available. The bus stop is located just outside the terminal, and fares are affordable.

iFly Tip: Learn how to apply for TSA PreCheck and enjoy a smoother travel experience.

Airport Hotels

Traveling can be a tiring affair, especially when you have to worry about finding comfortable accommodation near the airport. We have compiled a list of some of the best hotels in proximity to the airport, offering a blend of comfort, convenience, and excellent service. From tranquil retreats to charming homes, these options cater to a wide range of preferences and budgets. Each of these hotels offers a unique experience, with amenities ranging from stunning garden vistas and patios for outdoor relaxation, to free WiFi and private parking. Discover our top picks for airport hotels here.

Dining, Shopping & Enjoying the Airport

At Eugene Airport, travelers can find a variety of dining and shopping options to make their airport experience more enjoyable. For those looking for a quick bite, there is a Starbucks located in the terminal, serving coffee, tea, and light snacks. Another great option is the Oregon Electric Station, a restaurant and bar located in the terminal that offers a full menu of delicious meals and drinks.

For those looking to do some shopping, there are several stores located in the terminal. The Made in Oregon store offers a variety of locally made products, including food, beverages, and souvenirs. The Hudson News store is also a great option, offering a wide selection of books, magazines, and snacks.

The locations of all food, shops, and services at Eugene Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, check out the food and shopping page.

Passenger Services

Eugene Airport is a modern airport that offers a range of services to make your travel experience more comfortable and enjoyable. Here are some of the passenger services available at the airport:

Wifi Access: The airport provides free wifi access throughout the terminal. Passengers can connect to the airport's wifi network by selecting "EUG Free Wi-Fi" on their device.

Lost and Found: If you lose an item at the airport, you can contact the Lost and Found department located in the baggage claim area. You can also call them at (541) 682-5433 or email them at [email protected].

Children's Areas: The airport has a play area for children located near the food court. The play area is equipped with toys, books, and games to keep children entertained while waiting for their flight.

Special-Needs Services: The airport provides a range of services for passengers with special needs, including wheelchair assistance, accessible parking, and accessible restrooms. Passengers can request these services by contacting their airline or the airport directly.

Banking: There is an ATM located in the terminal near the baggage claim area. There are also several banks located within a short distance of the airport.

Medical Help: In case of a medical emergency, there is a first aid station located in the terminal near the baggage claim area. Passengers can also request medical assistance by contacting airport staff or their airline.

Flight Status Info

As an air traveler, it's important to stay informed about the status of your flight. Fortunately, there are several ways to get flight status updates at Eugene Airport.

One of the easiest ways to check the status of your flight is by using the in-airport Flight Information Display System (FIDS). These displays are located throughout the airport and provide real-time updates on flight arrivals and departures, as well as gate information.

Another convenient way to stay informed is by downloading the mobile app of your airline. Most airlines offer apps that allow you to receive push notifications, text messages, or emails about any changes to your flight status, such as delays, cancellations, or gate changes. These apps also allow you to check in for your flight, view your boarding pass, and track your baggage.

Passengers can also check the status of their flight departure at EUG by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: Eugene Airport (EUG), also known as Mahlon Sweet Field, is located in Lane County, Oregon, United States.
  • Terminal: The airport features a single terminal building that serves both domestic and international flights.
  • Airlines Served: Major airlines serving the airport include Alaska Airlines, Delta Air Lines, and United Airlines. For a full list of airlines, visit the EUG Airlines Served page.
  • Passenger Traffic: Eugene Airport handles approximately 3,000 passengers daily.
  • Daily Flights: The airport operates around 50 daily flights.
  • Top Destinations: The most popular destinations served from EUG are Seattle, Portland, San Francisco, Denver, and Los Angeles.
  • Hub Status: Eugene Airport is a hub for Allegiant Air and Horizon Air.

Airport History

EUG, located in Lane County, Oregon, has a rich history dating back to the early 1940s. Here are some significant events in the airport's history:

  • In 1943, the airport was established as a military airfield during World War II.
  • After the war, the airport was converted into a commercial airport and opened to the public in 1947.
  • In 1964, the airport underwent a major expansion, which included the construction of a new terminal building and runway.
  • In 1982, EUG Airport became the first airport in the United States to offer a non-smoking terminal.
  • In 1991, the airport's name was changed from Mahlon Sweet Field to the airport.
  • In 2009, a new $30 million terminal expansion project was completed, which included the addition of new gates, baggage claim areas, and a larger security checkpoint.
  • In 2016, the airport saw a record number of passengers, with over 1 million travelers passing through its gates.

Today, Eugene Airport continues to serve the people of Lane County and the surrounding areas, offering flights to a variety of domestic and international destinations.

Airport Contact Information

For more information about Eugene Airport, please refer to the following contact details:

Note that the contact information provided here is subject to change by the airport operator(s).

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Eugene Airport Q&A

The airport has a single terminal building divided into Concourse A and Concourse B.
Alaska Airlines and Delta Air Lines operate from Concourse A, while American Airlines and United Airlines operate from Concourse B.
The best way to get to the airport from downtown Eugene is by car, which takes about 15 minutes. Alternatively, the Lane Transit District offers a reliable bus service.
Yes, ride-sharing services like Uber and Lyft are available. Follow the signs to the designated pick-up area outside the terminal.
The airport offers short-term and long-term parking options. The short-term lot is close to the terminal, while the long-term lot is a bit further but more economical.
Yes, there is a cell phone waiting area where you can wait for free until your party is ready to be picked up.
Yes, there are several dining options including Starbucks and the Oregon Electric Station, which offers a full menu and a bar.
The Made in Oregon store offers locally made products, and the Hudson News store offers books, magazines, and snacks.
Yes, the airport provides free Wi-Fi access throughout the terminal. Connect to the "EUG Free Wi-Fi" network.
You can check the status of your flight using the in-airport Flight Information Display System (FIDS), your airline's mobile app, or by visiting the flight departures page on ifly.com.