PTY Airport Insights & Guide
Key PTY Airport Topics:- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know PTY Airport
Welcome to Panama Tocumen Airport, not only the largest in Central America but also home to the region's only airport rainforest. As Copa Airlines' main hub, PTY connects travelers to the Americas and beyond, offering a unique blend of natural beauty and modern amenities. Our concise guide provides essential information, from flight updates to dining and shopping, ensuring a smooth journey through PTY. For more airport insights, visit our Comprehensive Airport Guide on iFly.
WATCH VIDEO: Experience the arrivals at Panama City Tocumen International Airport's brand new Terminal 2:
Navigating PTY's Terminals
PTY Airport has two main terminals: North Terminal and South Terminal. The North Terminal has 26 gates, while the South Terminal has 12 gates. Major airlines such as Copa Airlines, United Airlines, and Delta Airlines use both terminals for their departures and arrivals.
Passengers can easily navigate between the terminals by using the free shuttle service that runs every 15 minutes. The shuttle service is available 24/7 and can be found outside the arrivals area of both terminals.
Inside the terminals, passengers can find a variety of food options, duty-free shops, and other services such as currency exchange and ATMs. The airport also offers free Wi-Fi throughout the terminals.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
The airport has one main terminal building with two levels. The ground level is for arrivals and the upper level is for departures. There is no need to transfer between terminals as all gates and services are located within the same building. However, if you need to move between the levels, there are escalators and elevators available. The walk time between the furthest gates is approximately 15 minutes, but there are also moving walkways to assist with the journey.
Frequent Flier Tips
To help make your experience at Tocumen International Airport (PTY) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from PTY-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"PTY has two main terminals: Terminal 1 and Terminal 2. If you're flying Copa Airlines, you'll likely be in Terminal 2, which is newer and has more dining options. Terminal 1, while older, is still very efficient and well-organized. Check the airport maps in advance to familiarize yourself with the layout." — Carlos M., Panama City, Panama, August 2023
"For those with connecting flights, be aware that the terminals are connected by a shuttle service. It runs frequently, but give yourself at least 30 minutes to make the transfer, especially during peak hours." — Ana P., San Miguelito, Panama, July 2023
Getting To/From the City
"The Metro Line 2 extension to the airport is a game-changer. It's cost-effective and avoids the traffic jams that are common on the main roads. Just make sure to check the schedule, as it doesn't run 24/7." — Luis R., Tocumen, Panama, September 2023
"If you're taking a taxi, always use the official airport taxis. They have fixed rates to different parts of the city, which can save you from haggling and potential scams." — Maria G., Panama City, Panama, October 2023
Parking
"Long-term parking at PTY is surprisingly affordable. If you're planning to leave your car for more than a week, consider booking a spot in advance to ensure availability and get the best rates." — Jorge L., Tocumen, Panama, November 2023
"For short-term parking, the lot near Terminal 1 is very convenient. It's just a short walk to the check-in counters, making it ideal for quick drop-offs and pick-ups." — Elena S., San Miguelito, Panama, December 2023
Inside the Airport
"PTY has a great selection of duty-free shops. If you're looking for local products, check out the stores near Gate 24. They have some unique Panamanian crafts and souvenirs." — Roberto F., Panama City, Panama, January 2024
"The food court in Terminal 2 has a variety of options, from fast food to sit-down restaurants. If you have time, try the local cuisine at the 'Panama Taste' restaurant. It's a great way to get a final taste of Panama before you leave." — Sofia H., Tocumen, Panama, February 2024
Avoiding Delays and Stress
"PTY can get very busy, especially during the holiday season. Arrive at least three hours before your international flight to allow ample time for check-in and security checks." — Ricardo V., Panama City, Panama, March 2024
"Use the automated kiosks for check-in if you're flying Copa Airlines. They are usually faster than the regular check-in counters and can save you a lot of time." — Laura J., San Miguelito, Panama, April 2024
"If you have a long layover, consider booking a pass for the VIP lounges. They offer comfortable seating, free Wi-Fi, and complimentary snacks and drinks, which can make your wait much more pleasant." — Daniel K., Tocumen, Panama, May 2024
iFly Tip: Explore the convenience of airline mobile app check-in to save time.
Picking Up and Dropping Off Passengers
At PTY, passengers can be picked up and dropped off at the curbside of the terminal buildings. However, there are restrictions on curbside parking, and vehicles are not allowed to wait or park for more than a few minutes. This is to ensure smooth traffic flow and avoid congestion at the terminal entrances.
For those who need to wait for arriving passengers, there are designated cell-phone waiting areas located near the airport. These areas are free of charge and provide a convenient place for drivers to wait until their passengers are ready to be picked up. Once the passengers have collected their luggage and are ready to be picked up, the driver can proceed to the curbside for a quick and hassle-free pick-up.
Parking Facilities & Options
If you're flying out of PTY Airport, you'll find several parking options available to you. The airport has both covered and uncovered parking garages located in front of the terminal building, as well as an outdoor lot for long-term parking.
For those who are waiting to pick up arriving passengers, there is a cell phone waiting area located just outside the airport's entrance. This area allows drivers to wait in their cars until their passengers are ready to be picked up, without having to pay for parking.
Handicapped parking is available in all of the airport's parking facilities, with designated spots located near the entrances to the terminal building.
If you're looking for a more economical parking option, there are several off-airport parking lots located near the airport. These lots offer shuttle service to and from the terminal building, and can often be reserved in advance to guarantee a spot.
Transportation Options
The airport offers a variety of ground transportation options for travelers:
- Car Rentals: Major car rental providers such as Avis, Budget, Hertz, and National have facilities located at the airport. Visitors can easily rent a car and explore the city on their own. It is advisable to book in advance, especially during peak travel times, to ensure availability.
- Taxis: Taxi services are available at the airport with a drop-off area located outside the terminal building. Fares are regulated by the government and are based on a metered system. Visitors should keep in mind that there is an additional charge for luggage and tolls. The average fare to the city center is approximately USD 30.
- Ride-Share Services: Shared ride services offer door-to-door transportation to and from the airport. Pickup areas are located outside the terminal building, and visitors should expect to share the ride with other passengers. It is important to note that there may be restrictions on the number of passengers and luggage allowed.
- Airport Shuttles: Airport shuttles provide transportation to and from the airport and hotels in the area. Pickup areas are located outside the terminal building, and fares vary depending on the destination. Booking in advance is recommended to secure your spot, especially during busy periods.
- Public Transportation: The airport is connected to the city's bus system, providing an affordable option for travelers. The bus stop is located outside the terminal building, and fares are typically very reasonable. The Metrobus system operates routes to various destinations in the city, with tickets available for purchase at the airport or directly from the bus driver.
iFly Tip: Avoid travel stress by checking the baggage cutoff times before you head to the airport.
Airport Hotels
Looking for a comfortable stay near the airport? We have got you covered. Our comprehensive list of airport hotels offers a range of options to suit every traveler's needs. From luxury accommodations like the Crowne Plaza Airport, an IHG Hotel, to budget-friendly options like the Express Inn PTY Aeropuerto Internacional Panama, there's something for everyone. Most of these hotels offer complimentary shuttle services to and from the airport, ensuring a seamless journey for guests. Explore our list of Tocumen Airport Hotels to find the perfect base for your travels.
Dining, Shopping & Enjoying the Airport
If you're looking for a bite to eat or some last-minute shopping before your flight at Panama Tocumen Airport, you're in luck. The airport offers a variety of dining and shopping options to suit any taste or budget.
For a quick snack or coffee, head to Starbucks or Dunkin' Donuts, both located in the public area of Terminal 1. If you have more time to spare, check out La Pausa, a sit-down restaurant serving up delicious Panamanian cuisine. You can find it in the airside area of Terminal 1.
As for shopping, there are plenty of options to choose from. If you're looking for duty-free deals, stop by the Dufry store in the airside area of Terminal 1. For souvenirs and gifts, check out the Panama Hat Company or the Artisan Market, both located in the public area of Terminal 1.
The locations of all food, shops, and services at Panama City Airport can be found using iFly's interactive map.
Passenger Services
- Free Wi-Fi: Panama Tocumen Airport provides complimentary Wi-Fi access throughout the terminal, ensuring travelers can stay connected during their time at the airport.
- Lost and Found: If you misplace an item during your journey, the lost and found office is available for your convenience.
- Special-Needs Services: The airport offers wheelchair assistance, accessible restrooms, and other services for passengers with special needs. It’s recommended to notify your airline in advance if you require any assistance.
- Children's Play Area: To keep young travelers entertained, Panama Tocumen Airport features designated children's areas where kids can play and have fun. Family restrooms are also available for parents traveling with infants.
- ATM: ATMs are available throughout the airport, providing access to banking services while you’re at the airport.
- Medical Center: In case of a medical emergency, the airport has a medical center with trained medical staff equipped to handle a range of medical emergencies, from minor injuries to more serious conditions.
- Airport Lounges: Panama Tocumen Airport features several lounges, including the Copa Club and Tocumen Royal Saloon. These lounges offer amenities such as complimentary Wi-Fi, beverages, snacks, and comfortable seating areas to relax before your flight. Some lounges also provide workstations, shower facilities, and quiet spaces for a more comfortable experience.
Flight Status Info
As an air traveler, it's important to stay updated on the status of your flight departure, especially if there are any delays, cancelations, or gate changes. Luckily, there are several ways to get flight status information at Metropolitan Oakland Airport.
One of the easiest ways to check your flight status is by using the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time updates on flight departures, delays, and gate information. Simply locate your flight on the display and check the status.
Another convenient way to stay informed is by using your airline's mobile phone app. Most airlines offer apps that allow you to check flight status, receive alerts about delays or cancelations, and even change your seat or upgrade your ticket. You can also sign up for text, email, or push notifications to receive updates directly to your phone.
Lastly, passengers can check the status of their flight departure at Metropolitan Oakland Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
iFly Tip: Stay prepared for security checks with our carry-on baggage guidelines.
Airport Facts & Stats
- Location: Panama Tocumen Airport (PTY) is located in Panama City, Panama.
- Terminals: The airport features two terminals, Terminal 1 and Terminal 2, which are connected by a pedestrian bridge.
- Airlines Served: Major airlines serving PTY include Copa Airlines, United Airlines, and American Airlines. For a full list of airlines, visit the PTY Airlines Served page.
- Passenger Traffic: Panama Tocumen Airport handles approximately 40,000 passengers daily.
- Daily Flights: The airport sees around 400 daily flights.
- Top Destinations: The most popular destinations served from PTY are Miami, Bogota, San Jose, Mexico City, and Madrid.
- Hub Status: Panama Tocumen Airport is a hub for Copa Airlines and Wingo.
Airport History
Panama City Airport, located in Panama City, Panama, is the largest and busiest airport in Central America. It serves as a hub for Copa Airlines and is a focus city for several other airlines.
Here are some significant events in the airport's history:
- 1947 - The airport was built by the United States as a military airbase during World War II.
- 1949 - The airport was officially opened for commercial flights.
- 1963 - A new terminal building was constructed to accommodate the increasing number of passengers.
- 1978 - The airport was renamed to Tocumen International Airport.
- 2006 - A major expansion project was completed, which included the construction of a new terminal building and runway.
- 2019 - The airport handled over 16 million passengers, making it the busiest airport in Central America.
Airport Contact Information
For more information about Tocumen International Airport, please refer to the following contact details:
- IATA Code: PTY
- Airport Website
- Phone: +507 238-2700
- Email: [email protected]
- Mailing Address: Tocumen International Airport, PO Box 0816-06819, Panama City, Panama
Note that the contact information provided here is subject to change by the airport operator(s).
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Panama Tocumen Airport Q&A
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